Specifications

153www.eaton.com/powerquality 1.800.356.5794
January 1, 2012
SERVICES
Three-phase Service Plans Overview
Eaton's three-phase UPS service options, provide the uptime, convenience and value that's right for you and your business. You can leverage onsite
services to meet your specific needs for UPSs, batteries and related equipment. With 240 customer service engineers in North America, we have more
factory-trained personnel than any other UPS manufacturer and customers consistently rank our service number one in quality.
PowerTrust PowerTrust 9E Warranty 9E Warranty
Three-phase Service Plan Features Value ProActive PowerTrust Preferred Flex Extension Upgrade
Parts and Labor for Electronics • • • • • •
Parts and Labor for Batteries o o o o • •
7x24 Startup •
5x8 Onsite Corrective Maintenance • •
7x24 Onsite Corrective Maintenance • • • o •
Next Business Day Response • •
8-Hour Response • • • Custom Service o •
4-Hour Response o o o Contracts o o
2-Hour Response o o o
5x8 UPS Preventive Maintenance Visit 1 per year o 1 per year o •
7x24 UPS Preventive Maintenance Visit o 1 per year o 2 per year
Battery Preventive Maintenance Visit o o 1 per year 2 per year •
eNotify Remote Monitoring Service • • • • •
Discounted Spare Parts & Upgrade Kits & T&M 30% 30% 30%
• Included feature o Optional feature
Eaton's most popular on-site UPS support plans come standard with the above features. Additional preventive maintenance visits can be added to any
packaged plan. Flex Support Plans should be used whenever a standard packaged service plan doesn't exactly match your needs. 9E UPS 3-year war-
ranty extensions or upgrades are only available for 9E (9E may only purchase startup, PM's and external battery warranty extension).
THREE-PHASE SERVICE PLANS
Description Service Part Number Additional List Price
for UPS Information Per Year
Startup
BladeUPS Assembly and Set Up W2AS00N000-0015 BladeUPS $1,161
BladeUPS Assembly and Set Up W2AS00N000-0080 BladeUPS $2,217
Startup, After Hours (7x24) W2SU05NXXX-0015 BladeUPS, 9355 $1,425
Startup, After Hours (7x24) W2SU05NXXX-0030 BladeUPS, 9355 $1,689
Startup, Business Hours (5x8) W2SU06NXXX-0015 BladeUPS, 9355 $1,161
Startup, Business Hours (5x8) W2SU06NXXX-0030 BladeUPS, 9355 $1,425
Pre Site Survey, After Hours (7x24) W20005NPSX-0050 BladeUPS, 9390IT $1,056
Startup, After Hours (7x24) W2SU05NXXX-0050 BladeUPS, 9390IT $2,174
Startup, Business Hours (5x8) W2SU06NXXX-0050 BladeUPS, 9390IT $1,685
Pre Site Survey, After Hours (7x24) W20005NPSX-0080 BladeUPS, 9390IT (80 kVA) $1,056
Startup, After Hours (7x24) W2SU05NXXX-0080 BladeUPS, 9390IT (80 kVA) $2,349
Startup, Business Hours (5x8) W2SU06NXXX-0080 BladeUPS, 9390IT (80 kVA) $1,785
Startup, After Hours - 30kVA (7x24) SU05NXXX-0030 9E $1,689
Startup, Business Hours - 30kVA (5x8) SU06NXXX-0030 9E $1,425
Startup, After Hours - 60kVA (7x24) SU05NXXX-0080 9E $2,349
Startup, Business Hours - 60kVA (5x8) SU06NXXX-0080 9E $1,785
Upgrade from 5x8 to 7x24 Startup (5x8 startup included with 9390IT UPS) UPC05CXXX-0050 9390IT $532
Pre Site Survey, After Hours (7x24) W20005NPSX-0160 9390IT (120/160 kVA) $1,056
Startup, After Hours (7x24) W2SU05NXXX-0160 9390IT (120/160 kVA) $2,988
Startup, Business Hours (5x8) W2SU06NXXX-0160 9390IT (120/160 kVA) $2,271
Pre Site Survey, After Hours (7x24) W20005NPSX-RPPB RPP w/BCMS, EMS UGK $792
Startup, After Hours (7x24) W2SU05NXXX-RPPB RPP w/BCMS, EMS UGK $845
Startup, Business Hours (5x8) W2SU06NXXX-RPPB RPP w/BCMS, EMS UGK $1,352
Pre Site Survey, After Hours (7x24) W20005NPSX-RPP RPP, PDR $618
Startup, After Hours (7x24) W2SU05NXXX-RPP RPP, PDR $660
Startup, Business Hours (5x8) W2SU06NXXX-RPP RPP, PDR $1,056