Warranty

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Warranty Exclusions
This warranty does not apply to any costs, repairs, or services for the
following:
• Service calls to correct the installation of the Covered Product, or to
explain the usage of the product to the buyer.
• Repairs necessitated by use other than normal use.
• Damage resulting from misuse, abuse, accidents, alterations, or
improper assembly or installation.
•
Corrective work necessitated by repairs made by anyone other than a
EasyAccess Innovations authorized service technician.
How to Obtain Warranty Service
Upon discovery of any defect, malfunction or nonconformity in the Covered
Product, the buyer must promptly notify EasyAccess Innovations in writing
by sending an e-mail communication to customer service @
[e-mail] or by calling @ [phone] to speak to a
customer service representative.
Upon confirmation that the defect, malfunction or nonconformity qualifies as a
warranty repair or replacement, EasyAccess Innovations may choose
one of the following options for obtaining warranty service and repairs:
Ship product to EasyAccess Innovations for repair or replacement The
buyer should carefully pack the Covered Product, preferably in the original
packing materials, and deliver it, together with a copy of the original
purchase receipt and a description of the problem, and ship the product to:
EasyAccess Innovations C/O Warranty Repairs, 4850 Murrieta
Street, Chino, CA 91710
Repair product through an independent authorized service center
The buyer may secure the services of an independent repair or service facility
for the service or repair of the Covered Product, when service or repair of the
goods can be economically accomplished. In that event, EasyAccess
Innovations will reimburse the independent repair or service facility for the
reasonable cost of service and repair, including any cost for parts, reasonable
labor cost and any reasonable cost of transporting the goods or parts.
If the buyer sends the product ships the product via mail, ground, air or LTL,
we recommend that the buyer insure it and send it with shipping tracking
requested. We accept no liability for products lost or misplaced in shipment.