User`s manual

ETZ Series H.264
ETZ _v5.5.0.0 r050810
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1. When captured image is not displayed.
 Check the cable connection (power cable, camera cable).
 Check if the DVR driver was installed properly.
 Check your direct X version (use version 8.0 or higher).
2. Recording trouble.
 Check your recording setup menu.
 Check the recording schedule and make sure you set for record.
 Confirm that light is on to the recording button.
 Check your remaining hard disk capacity.
3. Playback trouble.
 Confirm whether the data exists for the selected date.
 Check the time bar and be sure there is recorded data.
 Change to block mode.
 Check your designated camera number.
4. PTZ (Pan/Tilt/Zoom) trouble.
 Check the connection to PTZ equipment.
 Confirm if PTZ is set properly (Check ID, baud rate, serial port, etc.).
5. Storage trouble.
 Check to see if the HDD usage is on “Once” or “Recycle”.
 In case “Once” is chosen for HDD usage, store images in other back
up device and delete data on HDD.
6. Audio trouble.
 Check whether the sound card is installed in your system.
 Check the cable connection.
 Check the audio setup.
 Check whether the designated channel is set up for audio recording.
Appendix III: ETZ Trouble Shooting Guide