Warranty Guide

2
Rev.20121101
Part I INSTALLATION AND CARE:
Product Description:
Engineered T&G hardwood flooring planks are designed for use in multiple locations. Acceptable
location includes basements, ground floors or high-rise buildings. Engineered T&G hardwood flooring
can be floating on, directly nailed or glued to a wooden or concrete sub-floor. Professional advice
should be sought for the type of glue and method of glue-down installation to ensure trouble free
installation. Engineered T&G hardwood flooring is made of a wear layer of solid wood lamella
mounted under high pressure to produce premium quality flooring. These products are pre-finished
under ideal conditions that meet or exceed industry standards.
Where to install and Method to install:
Grade Type
Staple Down
Glue Down
Floating
Above Grade
Yes
Yes
Yes
On Grade
Yes
Yes
Yes
Below Grade
No
No
Yes
Sub-floor Type
Staple Down
Glue Down
Floating
Concrete
No
Yes
Yes
Plywood & OSB
Yes
Yes
Yes
Old wooden floor, particleboard,
pressed board & other non-wood
sub-floor
Site Specific
Site Specific
Yes
Site Specific – depending on the degree of levelness, firmness and soundness of the sub-floor.
Sub-floor should be sound, level and free of debris.
The following is as defined by NWFA Hardwood Flooring Installation Guidelines - Section V for
moisture testing:
Concrete moisture readings are not to exceed 4.5% on Tramex Concrete Moisture
Encounter meter.
Calcium Chloride Test is not to exceed 3 lbs. per 1000 square feet in 24 hours.
Plywood must be CDX-rated at least 3/4” thick. OSB must be 3/4”, PS2 rated, and sealed side
face down.
Specific installation with Radiant Heating:
 Engineered T&G hardwood flooring planks is suitable for multiple radiant heat system as long
as the radian heated subfloor surface do not exceed 85
0
F (29.5
0
C)..
IMPORTANT: Examine each plank carefully. Contact the dealer immediately if the material is not
acceptable. Materials installed with visible defects are not covered under warranty. Manufacturer will
not assume any responsibility for any materials that have already been installed. The manufacturer will