Warranty Information

Rubber-backed rugs may cause finish discoloration.
Gloss reduction is common due to various reasons, including surface wear. Blurring in finish and
reflection of images on the finish surface could occurred and will especially visible on darker
stained flooring finish.
Wood flooring are not intended for structure support, squeaking from the floor plank due to
rubbing between planks are due to weak support of subfloor or improper support from the
subfloor. Squeaking on Locking Floor planks especially on floating installation is common due to
high humidity or extreme changes in site environment. This is not considered as manufacturing
defect and is not covered by this warranty.
Flooring must be properly maintained in accordance with the enclosed maintenance
instructions. Any wear-through warranty must not have occurred as a result of improper
maintenance, refinishing or accidents, such as damages caused by scratching, impacting or
cutting.
Flooring must only be used indoors. Premises where windows and/or doors that are not installed
are not consider indoors space. This warranty will not apply if the flooring is used in any outdoor
applications.
Any attempt to repair flooring will void this warranty.
This warranty excludes indentations, scratches, stains or damages caused by negligence, fire,
water, moisture, excessive heat or excessive dryness, erosion, pebbles, sand or other abrasives,
pets, insects, high heeled shoes, weather conditions or natural disasters, color variations,
naturally occurring material characteristics, failure to follow the written installation and
maintenance instructions, improper maintenance, insufficient protection, misuse or improper
alterations of the original manufacturer’s product.
This warranty does not cover natural product expansion and contraction through time resulting
in separation between planks or damage due to exposure to excessive low or high humidity for
a long period of time.