User Manual

ETX SERIES LITHIUM BATTERIES
26
Warranty
EarthX, Inc. (Manufacturer) warrants its ETX lithium batteries (hereafter referred to as
Battery or Batteries) to be free of defects in material and workmanship for a period of two
years. EarthX, Inc. warrants the ETZ lithium batteries and the EarthX Jump Pack to be free
of defects in material and workmanship for a period of 1 year. A dealership is not authorized
to issue a replacement battery without prior authorization from EarthX, Inc.
The applicable Warranty period begins from the date of purchase with original receipt, or, if
no receipt is available, from the manufacturing date on the battery. The warranty is
nontransferable and for the original purchaser. Batteries determined to meet the conditions
of this warranty will be replaced free of charge one time. Batteries for warranty replacement
consideration are to be returned to: EarthX, Inc., P.O. Box 767, Windsor, CO 80550 after
receiving an RMA from EarthX. EarthX’s acceptance of any items shipped to EarthX for
warranty replacement shall not be deemed an admission that the item(s) are defective. For
international warranty returns, customer will pay the shipping expenses. Batteries replaced
under the warranty provisions will carry only the remainder of the original applicable
Warranty period.
See our website at www.earthxbatteries.com
for details.
Troubleshooting
The ETX/ETZ Lithium battery is an extremely reliable battery with a longer useful life than
comparable lead-acid batteries.
Despite the high reliability, you may encounter situations where the battery does not operate
as expected. Here are some potential issues you may encounter with the appropriate
troubleshooting procedures.
You can also go to www.earthxbatteries.com
and review the FAQ section for additional
information.
Problem
The charger shuts down during the first few seconds of charging.
Possible Causes and Solutions
Are you using a Constant Voltage (CV) charger? CV chargers may trip when first connected
to a drained battery due to a high inrush of current. If this happens, reset the charger and try
again. If the problem continues, try using a different charger.
Problem
Zero voltage at the terminals or un-stable voltage (voltage reading drifts slowly to zero).
With a lead-acid battery, finding a very low voltage at the terminals often indicates the
battery has reached the end of its life. With an ETX Lithium battery this may not be true.
Possible Causes and Solutions