EX SERIES Operations GUIDE 12.
EX Series DVR Installation and User’s Guide Ver 12.12.0 Digital Video Security System Digital Video Recorder www.EagleEyeDVR.com Atlantic Data Supplies (NB) Ltd. *All contents of this document may change without prior notice, and actual product appearance may differ from depicted herein.
www.EagleEyeDVR.com Index Table of Contents 1. Specification 3 2. Installation Notes 5 3. Driver Installation 6 4. Program Installation 10 5. Configuration 13 5-1. Disk Tool 14 5-2. User Admin 15 5-3. System 16 5-4. Camera 22 5-4-1. General 22 5-4-2. Scheduling 24 5-4-3. Color & Motion 26 5-5. Sensor 29 5-6. Backup 30 5-7. Event Setup 32 6. Main 36 7. Search 39 8. Utility 45 8-1. Backup 45 8-2. Backup Viewer 47 8-3. Auth Tool 47 8-4. AVI Viewer 48 8-5.
www.EagleEyeDVR.com Introduction DVR (Digital Video Recorder) technology replaces the use of existing analog technology, like VHS tapes and VCR’s, by being able to store images in digital formats that are superior in both convenience and quality. One of the many problems with analog tapes is the limited searching capabilities they provide. Searching for a certain event or time period in an analog tape is both tedious and inefficient.
www.EagleEyeDVR.com 1. Specification · 1~32 Camera Inputs / Output Up to 32 camera inputs are available on screen for digital handling. Normal input condition: 75 Ohm, 1 Volt (p-p) · 1~32 Sensor Inputs Up to 32 sensors can be linked to the system. External DC 12 Volt power must be provided to the sensor input from outside. · 1~8 Digital Outputs (Relay Outputs) Digital Outputs can be used to activate devices like shutters and sirens, and activation can be linked to sensor and motion detection.
www.EagleEyeDVR.com · Scheduled Recording Scheduling allows the administrator to record images only during designated time periods, if so desired. Every combination of scheduling is available in EEDVR program. · Manual and Auto Backup Data can be preserved through various formats (DAT, CD, or DVD) and data from specific cameras and/or time periods can be specifically isolated for backup as well. Much like scheduled recording, backup of data can be scheduled as well.
www.EagleEyeDVR.com 2. Installation Notes · Recommend to use Intel Chipset motherboard. For more details, please visit Eagle Eye DVR. · Support Windows XP, Windows Vista, and Windows 7. Under Windows Vista and Windows 7, User Account Control (UAC) and Action Center(Windows 7) or Windows Security Center(Windows Vista) Setting must be turned off. · Recommend to install WMV codec provided. This codec is also available from Microsoft website.
www.EagleEyeDVR.com 3. Driver Installation 3-1. 32-Bit Installation Drivers for SR, CA, CN/CL and HR/HRx/D1/HR2 can be installed by “installer.exe”, which determines DVR model and installs proper Driver. When Hardware Wizard message shows up before the installation, click “Cancel” to close. Open the “Driver” folder from the CD and run “Installer”. Click “Next”.
www.EagleEyeDVR.com Click “Install”. The following is the list of all the devices based on the model. Model Device List SR series DVR Capture CN/CL series DVR Live Capture CA series DVR Acapture Device HR, HRx MPEG Capture Device HR2, D1 Live H264 D1 Capture Device v1.1 H.264 series Live H264 Capture Device v1.4 Click “Reboot” to restart the system and complete the installation process.
www.EagleEyeDVR.com 3-2. Windows 7 64-Bit Installation Open the “Driver” folder from the CD and run “Installer64.exe”. Click “Next”. Click “Install”.
www.EagleEyeDVR.com The following is the list of all the devices based on the model. Model Device List CA Series DVR ACapture Device 64Bit Live H264 D1 Capture Device 64Bit HR2, D1 Series Live H264 Capture Device 64Bit SR and CN/CL Series are not supported in 64-bit operating systems. Click “Reboot” to restart the system and complete the installation process.
www.EagleEyeDVR.com 4. Program Installation Run “Setup.exe”. (Choose the language of the software to be installed.) Click “Next”. Choose the proper media format (NTSC or PAL) and continue by clicking “Next.” The last letter of version indicates the type of board. i.e.
www.EagleEyeDVR.com ㆍAnyone who uses this computer [all users] : Allows all administrators to use the DVR software if there are multiple Windows user accounts available on the system – it is not accessible through limited user accounts. ㆍOnly for me[User Account Name] : Only current user account can use the DVR software. • USERNAME: Enter username for Top Admin. • PASSWORD: Enter password for Top Admin. • Confirm P/W: Reenter the password.
www.EagleEyeDVR.com Setup will install a Program group into the Windows Start menu for easy access to the various EEDVR DVR programs.
www.EagleEyeDVR.com 5. Configuration Run EEDVR DVR Setting. • Disk tool: Creates a EEDVR DB file system. EEDVR will create its own file system to store large amount of DVR data safely in its own dedicated disk space. Notice: No database changes can be made while EEDVR DVR Main Program is operating. • System: Sets system related settings, including network connection options, initial set of screen, sounds, automatic rebooting, etc. • Camera: Sets up the cameras, recording schedule, motion detection, etc.
www.EagleEyeDVR.com 5-1. Disk Tool • Total volume: Total number of allocated volumes (volume). • Current volume: Index of current volume where data is being stored. • Total: Total Disk space (MB). • Used Disk: Total physical space already used (MB). • Usable Disk: Physical space still available in the logical drive (MB). • Max Volume: Number of volumes available on current hard drives (volume). • Used Volume: Number of volumes dedicated to DVR recordings (volume).
www.EagleEyeDVR.com 5-2. User Admin • Username: Enter username. • Password: Enter password. • Confirm password: Reenter the password. • Default user: “Default user” will be assumed by the program to be using the DVR main whenever it is loaded. • Security level: Set security limitations for each user. • Authority: Assign detailed authorities to a user - Use Windows Key: Enables the use of keyboard commands, such as Start or Task Manager, which are disabled by default at the start of EEDVR DVR Main.
www.EagleEyeDVR.com 5-3. System • Site Information - Site Name: Enter name for EEDVR DVR system. The name is used when sending e-mails. - Site Location: Enter location of EEDVR DVR system. - DVR Information Backup: Allows users to import/export setting values. Click “Properties” to set up. Note: The settings can only be used with the same type of board and version of the software. -- Backup Path: Choose a location to export current setting to local system.
www.EagleEyeDVR.com • Startup - Auto Startup: Enable automatic startup of DVR Main Program upon system startup. Properties: -- Use Auto Logon: Select to logon to Windows automatically on system startup (if there are multiple user accounts available on the system.) --- User Account Name: Select a user account which will be used to logon to Windows automatically.
www.EagleEyeDVR.com • Log Write: Record Log files (Log can be viewed with Log Viewer in Utility.) - System log: Time information of Main, Search, Setting start / end. - Sensor log: Log for sensor detection. - Motion log: Log for motion detection. - User log: Log information of User login. - Loss log: Log for Video Loss. - Disk log: Log for last recorded time and disk full warning. - Log File Size : Sets up log file size • Screen: Initial setting for main program.
www.EagleEyeDVR.com Note: 1. The system requires Direct X 8.0 or higher for sound recording. 2. In order to use two channel sound recording for a single sound card, use the included audio cable and plug it into the sound card’s “Line In” port. Amplified microphones must be used in each audio cable input 3. Sound communication with remote client can be done 1 channel at a time.
www.EagleEyeDVR.com - Use FTP Server: Transmitting image data to FTP server when an event (motion detection and sensor relay) occurs. Press “Properties” to set up. -- Address: Enter FTP address. -- Port: Enter FTP Port Number. -- ID: Enter ID. -- Password: Enter password. -- Passive Mode: Select only if FTP server is passive mode. - Warning on disk full: Select this feature to receive popup warnings when disk is full. -- Warning at value --- Last volume: Warning on the last volume of database.
www.EagleEyeDVR.com - Allow remote connections: Allow users to log on the system from a remote location through the network. -- Code: Give a unique combination of case-sensitive alphanumeric characters, maximum of 10 characters. This field is required for IP Server. -- Bandwidth Control: Adjust bandwidth depending on the connection type. It is recommended to reduce the bandwidth in order to increase the transmission speed. However, the quality of the images will degrade. This control is not available on H.
www.EagleEyeDVR.com - Setting log off timeout: Set the length of time each user can stay logged in without performing any operations (including mouse movements). All changes will only be applied if “Save & Close” or “Apply” button is clicked. 5-4. Camera 5-4-1. General : If selected, the settings selected in “General”, “Schedule”, “Color & Motion” will be applied to all the cameras (Note: some setting are not affected by “Select All”).
www.EagleEyeDVR.com - Remove from network display: If selected, current camera will not be displayed on remote connections. (Note: “Hide camera (Display)” also hides images from being displayed on TV-Out. “Remove from CCTV display” feature is not supported under H.264 Series board.) • Compress format & rate: Change the compression rate. (Moving bar to the left decreases the size of the image file, but at the same time quality of image will degrade.
www.EagleEyeDVR.com 5-4-2. Scheduling The recording schedule can be customized on each camera channel to record images at desired time (by hour and day-of-the-week). • Recording schedule - Normal: Records all images captured by the camera. - Sensor: Records images only when the sensor is triggered. - Motion: Records images only when certain degree of movement is detected on the camera - Display: Does not record images; only displays the images without recording.
www.EagleEyeDVR.com • Notify schedule The system will send a remote notification whenever it detects motion or sensor trigger during the scheduled time interval. - Notify: Press “Notify” and set up the desired time and day-of-the-week. << Example >> - Recording images of camera 5 every Monday from 07:00 to 20:00 Select camera 5 from the buttons on the left, select "Normal" mode, then click the chart on the "Mon" line, from 7 to 19.
www.EagleEyeDVR.com 5-4-3. Color & Motion This menu allows the user to control the color of the recorded images, modify motion detection settings, and set up relay outputs (sirens, locks, etc.) of the system • Event notify method - Detective motion - Notification: Setup event of video loss. (Refer to 5.7. Event Setup) • Pan/Tilt Camera Method - Use pan/tilt camera: Check this box when using PTZ cameras. -- PTZ Camera: Choose the make and model of the camera. -- PTZ_ID: Choose ID (address) of PTZ camera.
www.EagleEyeDVR.com . RECEIVER: Choose PTZ camera . PTZ ID: Choose ID of PTZ camera . MANUAL SETTING: Select the serial port that the camera uses to connect to the computer. Refer to camera manufacturer’s documentation to set these values. . OPEN: Open the connection to take control of PTZ camera. . ARROW, FOCUS, ZOOM, AP, SPEED: Test each function. . A1, A2, A3: Test Extra feature of the PTZ camera. (Depending on protocol it might not function.) .
www.EagleEyeDVR.com • Masking setting Press “Add” button and select an area of the camera screen to mask on the display. - Use image erase: Select to erase masked areas on recorded images (This feature is not available for H.264 Series). • Motion setting For desired and optimal result of motion detection, configure the following options accordingly. - Sensitivity adjustment: Adjust the level of color difference detection between the foreground and background.
www.EagleEyeDVR.com 5-5. Sensor • Select sensor to use: Enable or disable the selected sensor. • Sensor location: Description of the place where the sensor is located. • Sensor type: Select the type of the sensor. • Connected camera: Assign a camera that will record when the sensor is triggered. • Check time: Length of recovery time allocated to a sensor after it has been triggered.
www.EagleEyeDVR.com 5-6. Backup Recorded images can be backed up automatically if a backup schedule is set. After completion of automatic backup scheduling, “Backup.exe” must be initiated. The automatic backup will not take effect if “Backup.exe” is closed or the process is interrupted by user. • Backup Schedule - Select Week: Select day of a week to start the backup. - Select Time: Select time of a day to start the backup.
www.EagleEyeDVR.com - Start backup timer: Initiate “backup.exe” automatically upon the system startup. The backup program icon will be placed on the system tray if launched successfully. - Overwrite when the disk is full: If selected, assigned backup device will start overwriting when it is full during automatic backup (Overwrites starting from the oldest backup data.) Backup always starts from the end of the last backup session.
www.EagleEyeDVR.com 5-7. Event Setup Depending on events, different actions can be configured and performed. • Beep: Play Beep using sound card. - Use PC Speaker: Play Beep using PC speaker (Sound card is not required) • Mark: Display Red dot on camera screen. • Popup: Display a single view Popup in DVR Main. • TV-out: Display the camera through Composite out for selected time period (in seconds) • Second Screen: If system has second monitor, display popup on the selected coordinate of the second monitor.
www.EagleEyeDVR.com • E-mail: Send an E-mail. Note: “Use e-mail” must be enabled under EEDVR DVR Setting (EEDVR DVR Setting > System Setting > Auxilary Function) - Subject: Subject of the e-mail. - Content: Content of the e-mail. - Attach Image: Attach an image of the video - Interval: Email will be sent once for every selected time interval. Note: The following table will help complete the Subject and Content fields. Reserved word Contents <> $$0 Camera No.
www.EagleEyeDVR.com • Transmit Event to FTP Server: Transmitting image data to FTP server. (To use this function, FTP server must be set up at System.) - Upload Duration : The user declared period of time sending image data to FTP when an event occurs. • Preset: This feature allows the selected camera to focus into the selected preset position.
www.EagleEyeDVR.com • Phone Call: This feature allows the system to make a phone call and play sound file (.wav) when an event occurs (Voice Modem required). - Number 1, 2, 3: Enter up to 3 phone numbers. If the first number doesn’t work, it will try next phone number and retry 3rd number if that doesn’t work either. - Wave: Select a sound file (.wav). (Browse: Select a sound file, Play: Play the sound file) - Play Time: Play the sound file for selected period of time.
www.EagleEyeDVR.com 6. Main IMPORTANT DVR settings must be set before operating the EEDVR DVR Main program. : Enables instant recording at the push of this button. : Listen to the sound while you are recording sound. : Click one of the split image profiles to view multiple cameras at once. The screen can display up to 32 different camera images. : Camera switch, Automatic camera switch, Enlarge screen buttons. F5 enlarges the screen, same as Enlarge screen button above.
www.EagleEyeDVR.com : The image on the left shows the status of the cameras being displayed and recorded. The solid lights on the top row indicate that images are being transmitted from the camera(s). The blinking lights on the top row, if any, indicate that the camera(s) are enabled in the EEDVR DVR Settings, but no signal(s) are being delivered for some reason, such as no camera connectivity or weak signal. The solid lights on the bottom row indicate that the camera is being recorded.
www.EagleEyeDVR.com : Left-figure shows the general DVR skin for P/T/Z control. Note that only the basic controls are available in this P/T/Z control menu. : Control Preset, Tour, P/T Speed of PTZ camera. (Press “Preset” button to load the control box). Note: Pan/Tilt skin may or may not be active, subject to the type of camera. If proper camera is used, “Pan/Tilt Camera Method” section, in section 5.4.3, must be configured to activate the control. Setting preset locations is also referenced in section 5.
www.EagleEyeDVR.com 7. Search Users can search for a single or multiple image data using any combination of date, time, and camera. Any image(s) can be saved and printed while searching. : Select to hide the time information. : Select one of the split image profiles to view the images. - Under 32 channel system, double click on 16 split image to search channel 17~32. Cameras on 4 or 9 view-mode can be selected as desired.
www.EagleEyeDVR.com : The camera number(s) is displayed on the right side. Hours are displayed on the bottom and minutes are displayed on the top. The large green blocks indicate the hour time frame at which recorded data exists. The associated small blocks indicate the minutes within that hour which contain these recordings. The red dots in both blocks indicate the current frame that is being displayed. : Scroll through the cameras using the arrow tabs. : Indicates video only playback mode.
www.EagleEyeDVR.com : Image Tools menu appears when "Image tool" button is pressed. Use the various options (Zoom I/O, Sharpen, Soften, B&W) to adjust the images. Zoom Search: It is possible to zoom in, up to x3, the desired area using right click of the mouse while or before searching (Available under single channel search only). : Save current image. The image is watermarked. : Print image in desired size. : Save images as a movie clip. Make movie clips of desired cameras for selected period of time.
www.EagleEyeDVR.com : Change Search mode to Common Search, Panorama Search, or Icon Search. Common Search: Normal Search with Single and Multi-Search. Panorama Search: Divide a single camera recording into 16 multi-view mode in order to search frame by frame. Icon Search: Divide a single camera recording into multi section based on time-frame. Each screen represents specific time, and it can be divided into even smaller time period.
www.EagleEyeDVR.com : Smart Search allows users to retrieve recorded data that meet criteria (e.g. level of motion) This feature allows rapid search for recorded images with certain level of motion, given a camera and time interval. Specific regions of the recorded images can be selected for more detailed search. When search is performed, smart search will list images that were recorded during the given time interval and contain associated level of motion. - From: Beginning time for searching.
www.EagleEyeDVR.com : When you choose Internal CD Burn from the EEDVR DVR Setting, the following CD burning program in DVR System will be executed. Otherwise, the linked CD burning program will be executed. - ADD File: Select files that will be stored on CD/DVD. - ADD Folder: Select folders that will be stored on CD/DVD. - Delete: Delete the selected file from the list. - Reload: Display size of the free space on CD/DVD. - BURN: Start copying files to CD/DVD. Note: 1.
www.EagleEyeDVR.com 8. Utility 8-1. Backup Data can be backed up manually through this program simply by selecting the desired folders and subfolders. This type of backup process allows selected data to be backed up. On the left window, choose the desired camera, date, hour, and minute to backup. The progress is monitored at the right window. If you have scheduled backup from the EEDVR DVR Setting, this program will make backup data according to the schedule.
www.EagleEyeDVR.com • Auto startup enable: If selected, backup.exe will be initiated automatically upon the system startup. This option is also linked with the “Start Backup Timer” option. • Burning this backup file on the CD: If selected, Backup.exe will execute CD Burn program automatically. Unable to backup if the data size is bigger than the CD capacity. • Unlimited: If selected, all backup data will be stored just in one folder. • Limit: Assign the size (unit: MB) of each backup folder.
www.EagleEyeDVR.com 8-2. Backup Viewer Backup data can be viewed using the Backup Viewer program. All functions in Backup Viewer Program are as same as the Search Program, except the data path must be assigned before searching. : Browse through existing backup data (Backup folder name starts MB or AB + “time backup started” i.e - MB20041206_xxxx or ABxxxxxx) 8-3.
www.EagleEyeDVR.com 8-4. AVI Viewer This program is used to play back mp4 format data, created by EEDVR software. : Go to beginning of the clip. : Play by 1 frame at a time (back). : Reversed play : Play (with sound if exist). : Pause. : Play by 1 frame at a time (forth). : End. : Open file. : Display Windows type Menu and frame. : Adjust image size. Double click on the screen for Full screen mode.
www.EagleEyeDVR.com 8-5. Log Viewer This program interprets Log file that is created during operation. The log file contains the execution and termination of program (Main, Search, and Setting), motion and sensor log (time and camera number), user login and logout record, disk warning message (DB overwrite warning message), and video loss log. : Reload log data.
www.EagleEyeDVR.com Appendix 1. DVR Management Default settings of DVR software and hardware can be modified using ‘START.exe’. This program allows user to change hardware configuration, Top Admin user information, network port configuration, and watchdog options. Note that changing these configurations to inappropriate values may cause malfunction of the system. • USERNAME: Must be an Admin level user with proper authority. • PASSWORD: Proper password for an Admin user selected above.
www.EagleEyeDVR.com 1-2. General • Video Type: Regional video format type. (NTSC or PAL) • Display Mode: Type of video image in Main screen. • Select Board Channel: The number of channels board is capable of displaying. 1-3. Advanced • Network Port Setup - 1st port: Image transmission. - 2nd port: Command (including PTZ) transmission. - 3rd port: Setting information transmission. - 4th port: Audio data transmission. - 5th port: Network transmission speed and bandwidth control.
www.EagleEyeDVR.com 2. DBTool Note: 1. The following information can be applied to software version 5.01.00 or later. 2. DBTool is to verify and synchronize actual database available on the system with database recognized by software. 3. DBTool may be used after transferring hard drive, formatting hard drive manually, loss of the database link due to an external error. 4. If the state of Drive shows anything other than OK, please contact your vendor for support.
www.EagleEyeDVR.com << Example >> • Data searching after transferring one hard drive to another machine 1. Install hard drives. 2. Install DVR software. 3. Run DBTool.exe. 4. Check drives to use in ‘DB file found in Disk’. 5. Press ↑ to add the selected drive(s) to ‘DB Information of the system’. 6. Press ‘Modify’ after selecting a drive from ‘Select a drive to start saving data’. 7. Press ‘Apply’ to finalize.
www.EagleEyeDVR.com 3. Direct Web 3-1. Server : Once Direct Web is installed, the system tray icon shown should appear. This program was installed automatically, along with EEDVR main program. Note: When there is a collision against the firewall or port in the server with Direct Web, click the right hand button of the mouse on the tray bar icon and select ‘setting’. Select which ports you would like to open for outside connections. As for the root setting, it is recommended to use the default. 3-2.
www.EagleEyeDVR.com The followings are supported functionalities: Multiplex view mode, PTZ control, image control, voice communication, relay out, etc. 3-3. Client – Search Choose desired date, camera, and time to search the video. SPEED: Changes playback speed. SAVE AS: Saves single image as image file. AVI SAVING: Saves a video clip in MP4 or AVI format file. MOTION SEARCH: Allows users to search recorded images with movements.
www.EagleEyeDVR.com 4. MC (Media Control) Setup – Windows XP Only Due to the variety of the sound controller while it is making a transition to high-quality on-board controllers, the configuration and the behavior are not standardized. Therefore, it is required to run “MCSetup.exe” prior to utilize audio recording function of EEDVR products. It is located under EEDVR DVR (or DVR System) folder. H.264 series do not require this procedure. This procedure is also not required on Window Vista or Windows 7.
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www.EagleEyeDVR.com The selection between Speaker and Record, located on the right hand side of device selection may or may not be available on some devices. Make adjustment s for the output components as shown above. Select Speaker, and select a component from the list of components on the left hand side. Then, select a matching control from the list of controls available below the device name. Make sure to assign different controls for each component.
www.EagleEyeDVR.com Perform the same procedure for input components, and click on Next. • Save and Finish Setup Click on “Save & Done” to store data and finish Media Control Setup( MC Setup ). • Once Media Control Setup completed, DVR Main will use this information to operate Sound Recording function.
