User`s guide

Calling and Answering
Polycom, Inc. 6–9
Using Multitiered Directory Navigation
You can navigate the HDX system directories or contacts through
RealPresence Resource Manager. HDX systems display contacts in a
hierarchical format, where you can select the top directory and search for
contacts within each level of the directory hierarchy. This structure is known
as a multitiered directory (MTD).
This feature is supported using a RealPresence Resource Manager server
(LDAP) and does not include standalone LDAP servers or other global
directory servers.
To be able to use multitiered directory navigation, settings in the following
sections must be filled out appropriately:
• In the local interface:
— Go to System > Admin Settings > General Settings > System
Settings > Directory (select if necessary). For more information
about these settings, refer to Configuring Directory Settings on
page 6-6.
— Go to System > Admin Settings > Global Services > Provisioning
Service (select if necessary). For more information about these
settings, refer to Enabling or Disabling the Provisioning Service on
page 9-9.
— Go to System > Admin Settings > Global Services > Directory
Servers (select if necessary) and select the Edit button to the right
of LDAP. For more information about these settings, refer to To
configure the LDAP settings: on page 6-12.
• In the web interface:
— Go to Admin Settings > General Settings > System Settings >
Directory. For more information about these settings, refer to
Configuring Directory Settings on page 6-6.
— Go to Admin Settings > Global Services > Provisioning Service. For
more information about these settings, refer to Enabling or Disabling
the Provisioning Service on page 9-9.
Points to note about using MTD:
• Use RealPresence Resource Manager 7.1 and higher only.
• You can search and navigate up to three directory levels.
• You cannot use Polycom Touch Control to navigate the HDX system LDAP
directories.
• This feature is supported on dynamically managed HDX systems only.
• A group Distinguished Name must be configured on the RealPresence
Resource Manager server.