User manual

Doc-ID: EAPCEN Page 4
Date: 16.12.2015
4. Starting the software / Search for devices
After the start of the software it can automatically search for connected, compatible devices on COM and Ethernet ports.
Which of both are included in the search can be defined in the “Configuration” app. This makes it possible to spare
searching for COM port devices if only Ethernet connection is used or vice versa.
The search can be repeated any time with app „Search for devices“, as long as the access to the main window is not
blocked.
After the search, detected and compatible devices are listed in the device list (“Devices”) as icons. The icons are cap-
tioned with the series name and the COM port resp. assigned IP they are connected to, as well as an user definable
text. Example with one detected device:
Figure 1
Note: In case a device is connected to the PC by two of its interfaces at the same time, USB has priority. The device is
then listed only once as connected via COM port.
If there are no devices found, the device list will be empty:
Figure 2
There are several reasons why a device is not detected by the search.
 If the device shall be controlled via USB cable:
a. The USB driver is not installed or not correctly (see section „3. Preparation“)
b. The USB cable is not plugged or not plugged correctly
c. You have a device of a brand-new series and the currently installed version of EA Power Control
doesn’t support it yet. Updating the software can help here.
 If the device shall be controlled via Ethernet:
a. The Ethernet port which is set on the device does not match the one in “Configuration”
b. One or more double IPs have been assigned or the default IP of the device has not yet been changed
to meet the local requirements (all devices are shipped with the same standard IP)
c. If DHCP is activated, the network server might have configured one or multiple units with totally different
IPs outside of the search range, which is defined in “Configuration”