User's Manual

SECTION 5 – Warranty

5.1 Limited Warranty

The DCBS product is backed by a Limited 2-Year Warranty. The warranty

covers manufacturer defects and workmanship. The warranty excludes misuse

or abuse and normal wear and tear. All accessories are backed by 1-Year Warranty

for only manufacturer defects.

All parts with a 1-Year Warranty are listed below. Please read “How to obtain

warranty” instructions in order to receive the correct parts and prevent any

charges.

ACCESSORIES:

AC Power Cord

Charge Cable with Clamps

Remote Clamps

Printer

USB Cable

5.2 How to Obtain Warranty

Before sending a unit back for repair, an RMA (Return Materials Authorization) number

must be obtained by calling E-XTEQ customer service. To get an RMA number, the

customer/end user must call the toll-free number under support section below. We will

ascertain if the unit needs to come in for repair or replacement. If the unit has to be

replaced, E-XTEQ will provide full instructions in order for the end user to receive the

replacement parts within 48 hours.