User Manual
Chapter 8 Troubleshooting
1. Question: The product literature says this Wireless LAN Card can operate at 54
Mbps. Why do I see no more than 11 Mbps speed on my WLAN Configuration Utility
status?
Answer: While you are connecting to an 802.11b network, the maximum 802.11b
speed is 11Mbps. Moreover, the wireless connection quality between this card and
other stations will be limited to the space layout and thus the connection speed can’t
reach to 54Mbps.
2. Question: I cannot connect to the Access Point or the wireless Router?
Answer: Make sure the same settings such as SSID, Channel and Security on the
Wireless LAN Card is the same as those on the Access Point or the wireless Router.
Move closer and try again.
3. Question: I can connect to the Access Point, but I cannot connect to other
computers on the network or the Internet?
Answer: Check to make sure that the access point is physically connected to the
Ethernet network. Make sure that the IP address and the Windows networking
parameters are all configured correctly by the connected AP. Restart your