Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 3 THIS LOOKS SIMPLE ENOUGH.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 4 Welcome! You’ve taken your first step to get energy fit We know that lots of people really want to reduce the amount they spend on energy in their home, but aren’t always sure what steps to take. That's why we've launched our energy fit programme.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 5 Too good to be true? If you’re a little sceptical about whether ‘watching your energy’ really does reduce your bills, just ask our Watt Watchers. We challenged a number of families to see how much they could save in three months and the results were incredible. You can read about what worked for them on page 27 and in our Energy Fit software. But why would we want you to use less energy? We sell energy.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 6 Getting started What’s inside? 6 Safety first 8 Getting connected 9 Your monitor 13 Making the most of your monitor 18 4 How much you could save 27 Your questions answered 28
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 7 To kick off OOOH, THAT WASN'T DIFFICULT TO INSTALL AT ALL! This is your Energy Fit Starter Pack, containing your E.ON energy monitor, a software CD to help you get the most from your monitor, and all the help you need to get started. On its own, it won't cut your bills but it will show you how much electricity you're using and when you're using it.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 8 Take a look what’s inside 6 1 Your monitor’s power cable - to make it work. 2 Your transmitter - it sends readings from your meter to your monitor to tell you how much electricity you're using. 3 Your sensor jaw - you need to clip this to one of the cables coming out of your meter. We’ll show you how easy it is over the next few pages.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 9 4 Your energy monitor - it will tell you how much electricity you’re using at any time. 5 Your data cable, to connect your energy monitor to your computer. 6 Your 'Energy Fit software' which will enable you to make the most of your monitor.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 10 Safety first We want you to use your energy monitor safely, so please take a moment to read these notes before starting. Although you won’t need to carry out any electrical wiring to install the monitor, it will be used in and around the electricity supply to your home so you need to take care. Before installing your monitor, please check that your electricity meter and cables are in good condition.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 11 Getting connected is easy when you follow these 4 simple steps: You'll need your monitor and transmitter to hand. 1 Plug your monitor in to a convenient wall socket at home - you'll see 'dashes' on the display which means it's turned on.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 12 2 Remove the clear plastic battery tab from the underside of your black transmitter - you'll see there's a small button. Using a ball point pen, push and hold the button for 9 seconds. When you release the button, you'll see a red light on the transmitter flashing rapidly - this means it's ready to 'tune' itself with your monitor. If it doesn't, try again.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 13 3 Now, press and hold the 'down' arrow button on your monitor for six seconds - the light on your transmitter should still be flashing. When you release the button, you'll see a tuning signal on the top right of your monitor's display indicating it's tuning itself to your transmitter. When your monitor and transmitter are tuning, the display will show ‘240’ (indicating domestic voltage).
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 14 4 Now, plug your sensor jaw in to the underside of your transmitter and take them both to your electricity meter. You need to identify the cable that connects your electricity meter to your fuse box - this is called your 'live' cable. It's usually thick black or grey, and may have a red marker on it to clearly differentiate it from the others. Clip your sensor jaw around your live cable, being careful not to pull or bend the cable.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 15 Your monitor Your monitor's display should immediately show you how much electricity you’re using. Give it a quick test by turning off an appliance such as your kettle. Your monitor will take just a couple of seconds to change. Setting the clock 1 Press and hold the ‘OK’ button in the middle of the monitor for three seconds. When you let go, the screen will clear and the ‘hours’ display will flash.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 16 Adding your electricity price Your monitor has been programmed with a default price so to get the most out of it, we recommend you change it to match what your current unit rate is. The information you see on how much money you could be spending at any given time will be much more accurate. Finding out your unit rate Look at your E.ON contract if you're a new customer, or your latest E.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 17 If you have a 'Night rate' Having a 'Night rate' means you pay a different amount for the electricity you use during the night, compared to what you use during the day (eg an Economy 7 customer). You can programme your energy monitor to take this into account following the simple steps below. 1 Again, on the monitor, press and hold the ‘up arrow’ and ‘down arrow’ together for three seconds and release.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 18 Understanding your monitor When your monitor is up and running, the screen will look like this image. To help you understand how to use your monitor effectively, take a moment to study the screen and the explanations below. 1 This indicates that the sensor jaw supplied in your Starter 1 2 3 Pack is installed. For most homes, this will be one.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 19 5 This has a range of 30 metres and can transmit 5 through walls, so even if your meter is somewhere awkward or outside, the monitor will still be able to pick up the signal. 6 6 The ‘Energy Now’ display shows you how much 7 8 9 4 electricity you’re using right now in either Watts or Kilowatts. Test it out by switching an appliance, such as your kettle, on and off and watch the figure change.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 20 Making the most of your monitor Welcome to your Energy Fit software - you'll find the CD you need to install this software attached to the back of this booklet. Your software enables you to understand more about how and when you use electricity at home. It works by downloading data from your monitor. It then shows you this data in a variety of graphs so you can choose to see what you've used during the last day, week, month, or quarter.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 21 Installing your software Before you begin • You'll need to have MS Windows 7, MS Windows XP or MS Windows Vista to be able to run the software, and your PC or laptop will need a CD drive for the installation. • If you have a Mac, virtually all new models are able to run this software (they need an Intel processor running Mac OS X v10.4.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 22 How to link your monitor to your PC Once you’ve installed the software, follow these easy steps to get connected. Step 1 Connect your energy monitor to your PC or laptop with the data cable provided. One end of the cable fits in the underside of the monitor and the other end fits into a USB port on your computer. Your energy monitor will need to be plugged into a power supply. You then need to click 'Next' as prompted by the software.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 23 Customised set up If you want more detailed information from your energy monitor or you're on an Economy 7 tariff, you can personalise your energy prices by following these simple steps. Step 1 Connect your energy monitor to your PC or laptop with the data cable provided. One end of the cable fits in the underside of the monitor and the other end fits into a USB port on your computer.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 24 Step 4 If you are on our 'Standard' tariff, insert your 'First unit rate' (formerly known as your Primary unit rate), and then insert your 'Next unit rate' (formerly your Secondary unit rate). Then click ‘Next’.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 25 Downloading your data Step 1 If it's not connected already, connect your E.ON monitor to your PC or laptop with the cable provided. One end of the cable fits in the underside of the monitor and the other end fits into a USB port on your computer. This will take a few moments. Then click ‘Next’ as prompted by your software.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 26 Seeing your energy usage You can choose to see your energy usage in a number of ways - either a quick overview or a more detailed report. QuickView Choosing 'QuickView' shows you how much electricity you've used weekly, monthly and quarterly. You'll be able to see your usage split by how much you've used during the day/night, during the week/weekend, or during your peak and off peak hours if you're on Economy 7.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 27 Ways to help you save Looking for simple ways to reduce your energy bill? That’s where this handy little guide comes in. We’ve come up with 100 ideas that could help you save energy and money around your home. Simply flick through the sections to find out what you can do today. Your questions answered If you're not sure about something related to Energy Fit, check out our 'frequently asked questions' section.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 28 Useful tips • You can watch a film of two of our customers installing their energy monitor at eonenergyfit.com • Your monitor can work up to 30 metres away from its transmitter (once the transmitter is connected to your electricity meter) and will even pick up signals through walls. If you're experiencing low reception, try to position your monitor in a room not too far away from your meter.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 29 Lesley, our Watt Watcher Winner So what could you save? Well, that’s really down to you and your family...what we do know is that our Watt Watchers managed to save quite a lot. Winner of the challenge, Lesley Roberts from Newcastle, managed to slash the amount of energy she was using by a massive 40% in just three months. “Watt Watchers has been a fantastic experience for me.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 30 Your questions answered Q. What is my Energy Fit Starter Pack Q. Where should I put my monitor? costing me? It's up to you. It makes sense to place it where Nothing, it's free. And, using your monitor it can easily be seen at a glance, perhaps in could save you money on your energy bills as your kitchen or lounge.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 31 temperatures, flames or steam. • Don't try to open any of the equipment or touch any of its electronics. the above advice, and have spoken to our team, you can return it to us using the address provided below. We'll send you a replacement within 28 days of receiving your faulty • Don't hit or drop the equipment as it might equipment. break - take special care not to touch the liquid crystals if the monitor display gets broken. Q.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 32 Q. Will my monitor detect faulty appliances? Q. Why is the energy used different than that on The monitor won’t identify if the appliance is my electricity meter? faulty, however keep an eye on the monitor The energy monitor is specifically designed to when different appliances are turned on and highlight areas of usage, it’s not intended to off. Check the consumption against the replace your meter.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 1 Troubleshooting Problem Possible cause Solution No display Faulty display and/or display power supply Contact us on 0800 092 9106, pressing option 1. Corrupted display (incomplete data) Faulty display Contact us on 0800 092 9106, pressing option 1.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 33 batteries and in order to avoid waste we have not included any replacement batteries. Q. Can I have another Energy Fit Starter Pack? You are only eligible for ONE Energy Fit Starter Pack per household. Q. What are the key telephone numbers I need to be aware of? To talk about any product, tariff price queries you might have you should call our Customer Services on 0845 052 0000.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 2 Energy Fit Starter Pack - Terms and Conditions E.ON Energy Solutions Limited Registered Office, Westwood Way, Westwood Business Park, Coventry CV4 8LG. Registered in England and Wales No. 3407430. E/A3630/05.10 Only one Energy Fit Starter Pack per household. You are responsible for fitting the monitor. Please ensure that it is safe to fit the transmitter at your electricity meter. If you are in any doubt consult a qualified electrician.
