Specifications

TTroubleshooting

⇒ The first time you connect over the USB interface, be sure you are

logged on the PC as a user having administrator rights. After the E-517 is

powered on, a message will appear on the PC screen saying that new

hardware has been detected. Follow the on-screen instructions and insert

the E-517 CD. The required FTDI hardware drivers are found in the

\USB_Serial_Driver directory.

Controller was power-cycled or rebooted

⇒ With TCP/IP and USB connections, communication can not be

maintained after the E-517 is power-cycled or rebooted. The connection

must then be closed and reopened.

Another program is using the interface

⇒ Close the other program.

Specific software has problems

⇒ See if the system works with some other software, e.g. a terminal or

development environment. You can, for example, test the communication

by simply starting a terminal program, e.g. PI Terminal, and entering

commands like *IDN? or HLP?. Note that multi-character commands are

transferred as terminated by a LF (line feed) character and are executed

only after the LF is received.

Stage does not move

Cable not connected properly

⇒ Check the connecting cable(s)

Stage or stage cable is defective

⇒ Exchange stage with a working stage to test a new combination of

controller and stage:

With E-7xx controllers, this is only possible with stages which are equipped

with ID-chips.

With E-861 controllers, the encoder hardware of closed-loop systems must