User`s manual

6 FAQ

Bug

I can not boot up

the device or can

not control the

device.

Please click RESET button for at least five seconds to restore

factory default setup.

SD card hot swap Before draw out SD card, please stop record or snapshot first and

then wait for at least 15 seconds to remove the SD card. All the

operations before is to maintain data integrity. Otherwise you can

lose all the data in the SD card!

SD card write

times

Do not set the SD card as the storage media to storage the

schedule record file. It may damage the SD card duration.

I can not use the

disk as the storage

media.

When disk information is shown as hibernation or capacity is 0,

please format it first (Via Web).

I can not upgrade

the device via

network.

The status indication light is shown as red when network upgrade

operation failed. You can use port 3800 to continue upgrade.

Recommended SD

card brand

Kingston 4GB, Kingston 16GB, Kingston32GB, Transcend 16GB,

SanDisk 4GB, SanDisk 32GB.

Usually we recommend the 4GB (or higher) high speed card in case

the slow speed results in data loss.

Audio function Please use active device for the audio monitor input, otherwise there

is no audio in the client-end.