User Manual

Inspection or Repairs
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is
not responsible for merchandise until it arrives and
is accepted at our facility. A Service Repair Request is
available at www.horizonhobby.com on the “Support” tab.
If you do not have internet access, please include a letter
with your complete name, street address, email address
and phone number where you can be reached during
business days, your RMA number, a list of the included
items, method of payment for any non-warranty expenses
and a brief summary of the problem. Your original sales
receipt must also be included for warranty consideration.
Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met,
your Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion
of Horizon Hobby.
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