User Manual
11
1 2 3
11
Cleaning the clear bin (optional)
• Ensure the appliance is disconnected from the charger before removing the clear bin.
Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor tool.
• To remove the cyclone, hold the appliance by the handle, pull the red lever towards
you and lift upwards until the bin opens, then push in the red button located behind the
cyclone and lift the cyclone out.
• To detach the clear bin from the appliance, pull back on the red catch located at the
base, slide the clear bin down and carefully remove forwards from the main body.
• Clean the clear bin with a damp cloth only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Ensure the clear bin is completely dry before replacing.
• To replace the clear bin, align the tabs on the clear bin with the grooves on the main
body and slide upwards into place until the catch clicks.
• Slide the cyclone into the grooves of the main body and push downwards until it is in its
normal position and manually close the base of the bin – the base will click when it is
securely in place.
Washing the filters
• Your appliance has two washable filters; wash the filters at least once a month
according to the following instructions to maintain performance. More frequent
washing may be required where the user: vacuums fine dust, operates mainly in
'Powerful suction' mode, or uses the machine intensively.
Washing filter A
• Ensure the appliance is disconnected from the charger before removing the filter.
Be careful not to pull the ‘ON’ trigger.
• Check and wash the filter regularly according to instructions to maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used mainly in
‘Powerful suction’ mode.
• To remove the filter, lift it out of the top of the appliance.
• Wash the filter with cold water only.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Leave to dry completely for a minimum of 24 hours.
• Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer,
oven, microwave or near a naked flame.
• To refit, place the dry filter back into the top of the appliance. Make sure it is seated
properly.
Washing filter B
• To remove the filter, twist counterclockwise to the open position and pull away from
the appliance.
• Wash the inside of the filter under cold running water, rotating the filter to ensure all
pleats are covered.
• Gently tap the filter against the side of the sink several times to remove any debris.
• Repeat this process 4-5 times until the filter is clean.
• Place the filter upright, with the top of the filter facing upwards, and leave to dry
completely for a minimum of 24 hours.
• To refit, return the filter to the open position and twist clockwise until it clicks into place.
Blockages – automatic cut-out
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked, the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession).
• Leave to cool down before looking for blockages.
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockages before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
Looking for blockages
The motor will pulse when there is a blockage. Please follow the instructions below to
locate the blockage:
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages as doing so could result in personal injury.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear bin and
cyclone as per the instructions in the ‘Cleaning the clear bin’ section and remove
the blockage. Please consult the ‘Stubborn blockages’ section of the illustrations for
further guidance.
• If you cannot clear an obstruction you may need to remove the brush bar. Use a coin
to unlock the fastener, slide the brush bar out of the cleaner head and remove the
obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure that it
is fixed firmly before operating the appliance.
• This appliance has carbon fibre brushes. Take care if coming into contact with them, as
they may cause minor skin irritation. Wash your hands after handling the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
Charging and storing
• This appliance will switch ‘OFF’ if the battery temperature is below 10°C (50°F). This is
designed to protect the motor and battery. Do not charge the appliance and then move
it to an area with a temperature below 10˚C (50°F) for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run cooler
and prolong battery run time and life.
Battery safety instructions
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The battery is a sealed unit and under normal circumstances poses no safety concerns.
In the unlikely event that liquid leaks from the battery, do not touch the liquid and
observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical
advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at
least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately, following
local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if mistreated.
Do not short contacts, heat above 60°C(140°F), or incinerate. Keep away from
children. Do not disassemble and do not dispose of in fire.
Looking after your Dyson appliance
• Do not carry out any maintenance or repair work other than that shown in this Dyson
Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not, this could invalidate
your warranty.
• Store the appliance indoors. Do not use or store it below 3˚C (37.4˚F). Ensure the
appliance is at room temperature before operating.
• Clean the appliance with a dry cloth only. Do not use any lubricants, cleaning agents,
polishes or air fresheners on any part of the appliance.
Disposal information
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of the battery in accordance with local ordinances or regulations.
• Dispose of the exhausted filter in accordance with local ordinances or regulations.
Online support
• For online help, general tips, videos and useful information about Dyson visit
www.dysoncanada.ca/support
Dyson Customer Care
Thank you for choosing to buy a Dyson appliance
After registering your free 2 year warranty, your Dyson appliance will be covered
for parts and labour for 2 years from the date of purchase, subject to the terms of
the warranty. If you have any questions about your Dyson appliance, call the Dyson
Helpline with your serial number and details of where and when you bought the
appliance. Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
If your Dyson appliance needs a service, call the Dyson Helpline so we can discuss the
available options. If your Dyson appliance is under warranty, and it is a covered repair,
it will be repaired at no cost.
Please register as a Dyson
appliance owner
To help us ensure that you receive a prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online at www.dysoncanada.ca
• Telephone the Dyson Helpline on 1-877-397-6622
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance loss,
and enable us to contact you if necessary.
2 year parts and labour warranty
Terms and conditions of the Dyson 2 year parts and labour warranty
What is covered
• Your Dyson appliance is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for normal
domestic purposes in accordance with the Dyson Operating Manual. Please retain your
proof of purchase. If you do not have your proof of purchase, your warranty will start
90 days after the date of manufacture, according to Dyson’s records. This warranty
provides, at no extra cost to you, all labour and parts necessary to ensure that your
appliance is in proper operating condition during the warranty period. The replacement
of any part of your appliance under warranty will not extend the period of warranty.
Any parts which are returned to Dyson will become the property of Dyson. Please call
the Dyson Helpline on 1-877-397-6622 for more information.
• This limited warranty is subject to the following terms:
What is not covered
Dyson Canada Limited shall not be liable for costs, damages or repairs incurred as a
result of, due to, or from:
• Purchases of appliances from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not
in accordance with the Dyson Operating Manual.
• Use of the appliance other than for normal domestic purposes within Canada, e.g. for
commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.