User Manual
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Diagnostics – Lights during charging
Diagnostics – during use
Emptying the clear bin
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Ensure that the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the 'ON' trigger.
• To make emptying the clear bin easier, it is advisable to remove the wand and
floor tool.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in a
plastic bag and empty.
• To release the dirt, hold the appliance by the handle, pull the red lever back and lift
upwards to release the cyclone. Continue until the bin base automatically opens and
releases the dirt.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• To close, push the cyclone downwards until it is in the normal position and manually
close the base of the bin – the base will click when it is securely in place.
Cleaning the clear bin (optional)
• Ensure the appliance is disconnected from the charger before removing the clear
bin. Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor tool.
• To remove the cyclone, hold the appliance by the handle, pull the red lever towards
you and lift upwards until the bin opens, then push in the red button located behind
the cyclone and lift the cyclone out.
• To detach the clear bin from the appliance, pull back on the red catch located at the
base, slide the clear bin down and carefully remove forwards from the main body.
• Clean the clear bin with a damp cloth only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Ensure the clear bin is completely dry before replacing.
• To replace the clear bin, align the tabs on the clear bin with the grooves on the main
body and slide upwards into place until the catch clicks.
• Slide the cyclone into the grooves of the main body and push downwards until it is in
its normal position and manually close the base of the bin – the base will click when
it is securely in place.
Washing the filters
• Your appliance has two washable filters; wash the filters at least once a month
according to the following instructions to maintain performance. More frequent
washing may be required where the user: vacuums fine dust, operates mainly in
'Powerful suction' mode, or uses the machine intensively.
Washing filter A
• Ensure the appliance is disconnected from the charger before removing the filter. Be
careful not to pull the ‘ON’ trigger.
• Check and wash the filter regularly according to instructions to
maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘Powerful suction mode.
• To remove the filter, lift it out of the top of the appliance.
• Wash the filter with cold water only.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Lay the filter on its side to dry. Leave to dry completely for a minimum of 24 hours.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
• To refit, place the dry filter back into the top of the appliance. Make sure it is seated
properly.
Washing filter B
• To remove the filter, twist counterclockwise to the open position and pull away from
the appliance.
• Wash the inside of the filter under cold running water, rotating the filter to ensure all
pleats are covered.
• Gently tap the filter against the side of the sink several times to remove any debris.
• Repeat this process 4-5 times until the filter is clean.
• Place the filter upright, with the top of the filter facing upwards, and leave to dry
completely for a minimum of 24 hours.
• To refit, return the filter to the open position and twist clockwise until it clicks
into place.
Blockages – automatic cut-out
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession).
• Leave to cool down before looking for blockages.
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
Looking for blockages
The motor will pulse when there is a blockage. Please follow the instructions below
to locate the blockage:
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages as doing so could result in
personal injury.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear bin and
cyclone as per the instructions in the cleaning the clear bin section and remove the
blockage. Please consult the 'Stubborn blockages' section of the illustrations for
further guidance.
• If you cannot clear an obstruction you may need to remove the brush bar. Use a
coin to unlock the fastener, slide the brush bar out of the cleaner head and remove
the obstruction. Replace the brush bar and secure it by tightening the fastener.
Ensure it is fixed firmly before operating the appliance.
• This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
Charging and storing
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F).
This is designed to protect the motor and battery. Do not charge the appliance and
then move it to an area with a temperature below 3˚C (37.4°F) for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
Battery safety instructions
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical
advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C(140°F), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
Looking after your Dyson appliance
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate
your warranty.
• Store the appliance indoors. Do not use or store it below 3˚C (37.4˚F). Ensure the
appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
Disposal information
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of the battery in accordance with local ordinances or regulations.
• Dispose of the exhausted filter in accordance with local ordinances or regulations.
Online support
• For online help, general tips, videos and useful information about Dyson.
www.dysoncanada.ca/support
Flashing red: Fault (contact Dyson Helpline).
Solid blue: Charging.
Lights off: Charging complete.
Flashing blue – Not charging – Re-fit charger or try
another socket. If persists, contact Dyson Helpline.
Solid amber: Not charging, temporary fault
(e.g. too hot/cold).
Flashing red: Fault (contact Dyson Helpline).
Solid amber: Fault - if this persists contact the
Dyson Helpline.
Solid blue: 'ON'.
Flashing blue: No power, charge battery.
Flashing amber: No power, temporary fault
(e.g. too hot/cold).