manual

www.dyson.com
Dyson Customer Care
If you have a query about your Dyson vacuum cleaner, call the
Dyson Customer Care Helpline with your serial number and
details of where and when you bought the vacuum cleaner, or
contact us via the Dyson website. The serial number can be found
on the main body of the vacuum cleaner behind the clear bin.
JN.41263 PN.17998-02-04 25.07.11
AU Dyson Customer Care
[e-mail]
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835,
Taren Point, NSW 2229,
Australia
www.dyson.com.au
NZ Dyson Customer Care
[e-mail]
0800 397 667
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051,
New Zealand
www.dyson.co.nz
SG Dyson Customer Care
[e-mail]
7000 435 7546
Service @ Home Pte. Ltd.,
2 Leng Kee Road,
#04-09A Thye Hong Centre,
Singapore 159086
www.dyson.com.sg
ID Dyson Customer Care
[e-mail]
021 707 39766
PT. Higienis Indonesia
Permata Plaza Top Floor, TF-04,
JI, M. H. Thamrin Kav. 57,
Jakarta 10350
Indonesia
www.dyson.co.id
IMPORTANT!
WASH FILTER
Wash filter with cold water at least every 6 months.
1 This vacuum cleaner is…
My first vacuum cleaner (please go to question 3)
A replacement vacuum cleaner
An additional vacuum cleaner
2 Which brand of cleaner are you replacing or adding to?
Dyson Electrolux
Hoover LG
Miele Panasonic
Samsung Nilfisk
Vax Kambrook
Volta Wertheim
Other, please specify
3 Why did you choose to buy a Dyson vacuum cleaner?
(Please rank in order, 1-5. 1 being the most important).
Dyson reputation
Good for pet hair pick up
Performs consistently well
No loss of suction
Previous experience of Dyson
Good for people suffering from asthma and allergies
Features
HEPA filtration
Hygienic and germ free cleaning
Price/special offer
Wanted a bagless cleaner
Compact and easy to store
Store staff recommendation
Picks up more dust than others
Latest model/technology
Reliability/quality
Friend/family recommendation
Other
4 Where did you first hear about the Dyson model you bought?
From friends and family
Saw it on the internet
From TV/a magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5 Do you own other Dyson products?
Handheld Fan
Vacuum cleaner Handstick
No
6 What is your average household income?
Less than $45,000
Between $45,000 – $74,999
Between $75,000 – $100,000
Over $100,000
7 Do you have any household pets?
Dog Cat
No Other, please specify
8 Does anyone in your household suffer from any of the following?
Asthma Allergies
No
9 To which age group do you belong?
16 – 24 25 – 34
35 – 44 45 – 54
55 – 64 65+
10 Would you recommend a Dyson vacuum cleaner to your family
and friends?
Yes No
11 Do you have children?
Pre-school Aged 5-17 years
Aged +17 years Children no longer at home
Pregnant No children
12 Which best describes your house?
(Tick one from each column).
Own house Up to 2 beds
Rented house 3-4 beds
Own apartment/villa More than 4 beds
Rented apartment/villa
Live with parents
Share accommodation
QUESTIONNAIRE
Please take a few moments to answer our questions.
They will help us develop new products for the future.
THANK YOU FOR YOUR TIME
Register for a filter wash reminder by email (Australia only):
[e-mail]