DC Dyson stowaway Dyson 23 The full size cylinder with hygienic bin emptying helpline manual EE advice and support
De ; EE helpline manual Dyson Contents Page Lectures and benefits 3 Assembling and Operating 4 Carrying the machine 6 Bin emptying and Cleaning the shroud and washing the bin 7 Washing the per-motor filter 8 Parts guide 9 Parts recognition (exploded diagrams) 12 Airflow 16 Filtration 16 Helpline diagnostics 17 The Dyson 5 yer guarantee 24
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Assembling BS helpline Manuel Extend telescopic wand handle ensuring both sections lack in place. (NB. The length of the telescopic wend handle is rot adjustable.) Attach cyclone top and bin assembly. Slide hose into inlet Clip hose regaining bracket Insert the floor tool info info front of machine. wand handle. Operating To start the machine press on/off button on the machine, To rewind cobble, hold down the rewind button.
Operating helpline manual DC Low profile contact head Press pedal to change between settings for delicate rugs/hard To prevent the low profile contact head from sicking fo loose floras and carpets. rugs open the bleeds or the underside Power floor tool. (Motor head variant only.) When you start the machine, the power floor fool is set to the brush ON meed for delicate surfaces press the pedal to lum the brush bar off To return 16 brush ON mode, press the pedal again.
Operating BS helpline Manuel Accessory fools can be fitted fo wand Press the suction reduction button hands or hose as required. to prevent the wand handle from sticking to loose fabrics such as curtains, Carrying the machine Wrap the hose around the machine and fix the wand handle in place on the side of the cycle assembly. Place the floor tool in the parking yoke af the rear of DC, Always carry the machine by the handle on the cyclone assembly.
Bin emptying helpline manual DC Emily bin as soon as the MAX mark is reached. Option 1 Onion 2 cuts to release cyclones and bin Empty directly into dust bin Emptying carefully into o bag is from the machine. recommended far allergy sufferers. Cleaning the shroud and washing the bin To access the shroud, ensure the bin is Cleo shroud with @ dry cloth or brush to You may rinse the clear bin with water empty and bin base is open. remove fluff and debris. (optional). Press release button fo remove bin.
DC helpline manual Washing the per-motor filter Unplug and place machine on its side for Turn release catch, ft the per-filier cover ease of access, and remove the pro-filer, Rinse and squeeze filler under cold fap. Allow 24 hours to dry.
Parts guide Pr-motor filter The per-filler separates particles us small as prefigure smoke (0.1 microns). Should be washed every 3-6 months. Brush tool 2. Crevice fool 3. Stair fool Cyclone assembly Contains the shroud, which filters out fluff and hair, the core separator and the inner cyclones. Bin assembly Made from tough poly carbonate and is easy to empty [see page 7) helpline manual DC Telescopic wand The wand is telescopic and compacts for convenient storage HEAP Post filter Kills bacteria and mold.
Parts guide DC helpline manual Telescopic wand and Hose {Motor head variant) The hose wraps around the machine for easy storage. Pr-filter cover Can be easily removed and tad, (Supplied with wheel.) Mini turbine head Idea for removing pet hair nd fibers from confined spaces. End cap {Motor head variant} Can be sent out and fitted by customer. Brush bar Y {Motor head variant) Can be taken aut to remove hair and fiber. Power floor tool {Motor head variant) Uses direct drive belt that never needs replacing.
DC Parts guide: additional accessory tools Hard floor tool Improved pick-up on hard floors. Mini Flat-out Head Compact und low for dealing under furniture and awkward spaces. Car turbine head Rotating bristles improve pick-up of pet hair in confined spaces. Felix crevice tool Extends tnd flexes fo clean awkward gaps. Soft dusting brush Soft bristles to gently dust around the home. Mattress tool Removes dirt and dust mites from mattresses and upholstery.
Parts recognition: Main body DC helpline manual Cable Rewind Actuator On/Off Actuator Spring == Switch Housing Cable Rewind Says Cyclone Release Catch Resew Upper Chassis ~ Rear Hose Guide Brew Tool Storage Resew 24 : ~ Park Yoke (Motor head) Cyclone Inlet Fy di {Passive} A Cyclone Inlet J Ark Yoke 1 id (Motor head) ; Duct Cover Seal Cyclone i Exhaust Sea Ey | 2 Screw Screw 7] ; Duct Cover Screw Motor Bucket Says Post Filter Seal Post Filter Says Post Filter Exhaust Seal Castor Body Castor Roller — Pr-Filte
DC EE] helpline manual DC Airflow This section illustrates the direction of airflow through DC, The dirty air flows through the wand and hose and then confines Up he inlet and info the clear bin. The filtration process starts in the clear bin. Larger debris is separated from the airflow. The air is then directed through the shroud and up through Hie core separator and an info the smaller cyclones in the cyclone fop.
Helpline diagnostics helpline manual DC This section is a Helpline Operators guide fo DC fault diagnostics and a checklist of procedures that should be carried out before booking a repair, In some cases, C23 can be easily repaired over the telephone. If a customer reports any of the following fouls listed below, go fo the relevant page number. Always make sure you ask the customer fo unplug the machine before carrying out any maintenance or checks {unless otherwise specified).
DC helpline manual Loss of pick-up from the low profile contact head Carry out these checks if the customer ropers low suction or loss of pick-up from the low profile contact head, For turbine head variants carry out the “Turbine head brush bar not operating’ checks on p.21 before continuing with checks from this section Switch off and unplug the machine before carrying out these checks: Remove hose from the inlet and switch machine ON Test suction from the inlet.
Loss of pick-up from the low profile contact head helpline manual DC Refit hose back info the inlet. Separate the hose from the wend faceless. Switch machine ON and test suction from the end of the has. if weak this indicates a blockage or possible damage to the hose. Reconnect the hose. Switch machine OFF and separate the low profile contact head farm fhe telescopic wand. Ensure Hit both sections of the telescopic wand are fully extended and locked info place. Cheek length of wand for dogmas.
DC helpline manual The brush bar on DC Moor head is powered by ifs own moor, The brush bar will stp rotating if it becomes obstructed. If the customer is advising that he brush bar is not operating or rotating, this maybe due fo the brush bar motor cut-out, The brush bar motor will operate immediately, once the obstruction is cleared and the power floor tool reset.
Turbine head brush bar not operating helpline manual DC The brush bar will stop rotating if it becomes obstructed. The brush bar will operate immediately, once the obstruction is cleared, Press the release catch and removes the turbine head. Ask fhe customer fo check the suction on the end of the wand handle. # weak go io section 1 on p18, if strong continue with these checks inlet seal Turn machine OFF and remove turbine hed, Check inlet plunger for dust! debris. Check inlet seal for damage.
DC helpline manual Machine cutting out: thermal cut-out the cornerstone is advising that the main vacuum motor power has cut-oul®, complete the checks below. Note, if the man vacuum moor has cut-out, tis likely fhe power floor fool [iE applicable} will continue to operate. If the customer is advising they the parer floor tool (if applicable) is not operating or rotating {but the main vacuum motor is operating), complete the ‘Power floor fool brush bar not operating’ checks on page 20.
Power failure helpline manual DC Before completing these checks, # is important to determine whether or not the thermal cut-out has activated was the machine in Use when the power stopped? IF so, follow the checks on gaps 22. Otherwise, carry out these checks if the customer has reported power failure Note: If the customer activities you fhe machine was working intermittently cutting in and out in quick bursts, as the machine is moving back and forth arrange a repair, as this may indicate a cable problem.
DC helpline manual £54 Dyson 5 year guarantee Summary of cover Terms and conditions of the Dyson 5 year guarantee . seen The guarantee becomes effective at the date of purchase (or the date of delivery i this is later). You must provide proof of delivery/purchase before any work can be carried out on your machine. Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note. All work will be carried out by Dyson ar its pharisee agents.
Technical helpline: Jai Thump: Telephone: E-mail Neil Sou tar: Telephone: Mobile: E-mail: +44 (0)1666 828393 jai. +44 [0)1666 827302 +44 [0)7715 760818 Neil. This controlled document contains CONFIDENTIAL information and must mot be copied or distributed unless specifically authorized by the Dyson Technical Service Department. lis content is solely for the use of Dyson personnel or Dyson appointed representatives. DC Helpline Manual Produced by Dyson Technical Service.
