How to use your robot.
Contents Getting started 4 Important safety instructions 8 Quick start 10 Dyson Link app 11 Getting connected: Part 1 12 Getting connected: Part 2 iOS 14 Getting connected: Part 2 Android 16 Cleaning modes 18 Understanding and optimising your robot.
Thank you for choosing to buy the Dyson 360 Eye™ robot. We’re here to help: In the box Robot USB port (behind post filter cover) Navigational camera Online Support site: www.dyson.co.uk/support/robots Robot owner's site: www.dyson.co.uk/robot-owners Power button Cyclone pack release button Cyclone pack (cyclone, cyclone shroud and clear bin) Sensors Ask Dyson: www.youtube.
IMPORTANT SAFETY INSTRUCTIONS BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE When using an electrical appliance, basic precautions should always be followed, including the following: WARNING These warnings apply to the appliance, charging dock and charger. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY: 1.
7. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow. 8. Do not operate the appliance where it can pick up any water. 9. Do not spill water on the appliance. 10. Do not handle any part of the charger, charging dock or appliance with wet hands. 11. Do not use with a damaged cable or plug.
29. The appliance and charging dock must be supplied at their rated Safety Extra Low Voltage, use only the Dyson power adaptor and battery supplied with the product, other types of batteries may burst causing injury to persons and damage. 30. Use only Dyson recommended accessories and replacement parts. 31. FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode. 32.
Quick start 1 2 3 Setting Up Charging Preparing the room Open the dock fully to 90° and place it against the wall. Plug the charging lead into either side of the dock. Ensure the dock is powered, indicated by a blue light on the dock. Tidy any surplus cable by wrapping it around the plug. Ensure no objects are within approximately a 50cm radius of the dock. Place the robot on the dock with the clear bin facing the wall.
Go to www.dyson.co.uk/support/robots 4 5 6 Cleaning Get the Dyson Link App Update your robot Press the power button. The robot will begin cleaning all accessible space, recharging at its dock when required. To schedule cleans, view maps of previous cleaning sessions, diagnose faults and automatically update software on your robot, please download the Dyson Link app for free on the App Store or Google Play. See the 'setting up Dyson Link app' page in this user guide for setup instructions.
Dyson Link app The Dyson Link app allows you to control, schedule and monitor your Dyson 360 Eye™ robot even when you’re not at home. Functionality Choose when your robot cleans by scheduling the time and day of cleaning sessions. Review data from your robot's last five completed cleans, including a cleaning map of the areas covered in your home. Explore key technologies inside Dyson 360 Eye™ robot, and access troubleshooting support.
Getting connected: Part 1 Before you begin 1 Download the app Search for the latest Dyson Link app on the App Store or Google Play. 2 3 Ensure you have the Check your Wi-Fi following information: Check that your dock is set up only a short distance from your Wi-Fi router and that it is powered. Home Wi-Fi password Robot's serial number Make a note of the robot’s serial number – you will need this to identify your robot’s Wi-Fi network during connection.
Getting connected: Part 2 iOS Connect robot to your iOS device and home Wi-Fi. 1 2 3 Wi-Fi light Register your account Confirm your home Wi-Fi network Launch the app on your mobile device. Select your country. If you already have a Dyson account select ‘Sign in’ and enter your username and password. If you are new, select ‘Register’. To create an account, complete all fields. The app will recommend a Wi-Fi network to connect the robot to.
4 5 6 Connecting (Wi-Fi light pulses) Connect your mobile Connect your robot device to your robot’s to your home Wi-Fi Wi-Fi network network and to Dyson Leave the app, go to your mobile device settings and select Wi-Fi: Choose your 360 Eye network (this will contain ‘360EYE’ and the robot’s serial number). When prompted, enter the robot’s code. This can be found either on the back of the user guide or behind your robot’s clear bin.
Getting connected: Part 2 Android Connect robot to your Android device and home Wi-Fi. 1 2 3 Wi-Fi light Register your account Make your robot discoverable Launch the app on your mobile device. Select your country. If you already have a Dyson account select ‘Sign in’ and enter your username and password. Pick up and replace the robot on a powered dock. After a short while the Wi-Fi light will illuminate, the robot is now discoverable.
4 5 6 Connecting (Wi-Fi light pulses) Connect your mobile Connect your robot device to your robot’s to your home Wi-Fi Wi-Fi network network and to Dyson When prompted, enter the robot’s code. This can be found either on the back of the user guide or behind your robot’s clear bin. Name your robot and get started! Once you have registered your ownership and named your robot you can get started. The Wi-Fi light on your robot will pulse while connecting.
Cleaning modes Automatic recharging mode Robot cleans all accessible space, recharging at its dock when required. 1 Place the robot on the dock. Ensure the dock is powered and the robot is charging. 2 3 Press the power button and the robot will begin cleaning all accessible space. The robot will return to the dock to recharge when the battery is low. Charging Once recharged, the robot will automatically continue with the cleaning session.
Go to www.dyson.co.uk/support/robots Single charge mode: Robot cleans the accessible space it can reach on a single charge only. 1 Place the robot on the floor, not on the dock. Standby Charging. 2 3 Press the power button and the robot will begin cleaning the accessible space it can reach on a single charge only. The robot will not recharge when the battery is low, but return to its starting point and switch ‘OFF’. Cleaning Charged. Performing a clean. Heading back to charge.
Understanding and optimising your robot. Suction Navigation Cleaning behaviour Your robot uses a Dyson digital motor and full width brushbar to deliver powerful cleaning. Your robot uses a 360° vision system to take a full panoramic image of the room. Your robot maps out your home into a grid of squares, and cleans it using a systematic cleaning pattern. Tidy thin, lightweight or loose items that may be sucked up and impair movement.
Go to www.dyson.co.uk/support/robots Your robot uses infra-red sensors to identify obstacles, drops and the boundaries of the cleaning space. It then records these on its map. When started from the dock your robot will return to recharge mid-clean before automatically resuming and completing the clean. Your robot is powered using a lithiumion battery pack.
Emptying the clear bin To empty the bin during a clean press the power button to pause the robot. Once you've finished, return the robot to the same point on the floor, press the power button again to resume cleaning. 1 When dirt reaches the MAX mark it’s time to empty the clear bin. Make sure that the clear bin is emptied before each use. 2 3 Press the cyclone pack release button. Lift the cyclone out of the clear bin. Empty the contents into a bin.
Brush bar and track maintenance To conduct brush bar or track maintenance during cleaning press the power button to pause the robot. When you are ready, return the robot to the same point on the floor, press the power button again to resume cleaning. 1 Using a coin, turn the brush bar fastener anti-clockwise. 2 3 Remove the brush bar. Remove any debris by hand. Replace the brush bar. Turn clockwise to lock. Carefully place the robot upside down on a soft surface. Remove any debris by hand.
Washing and drying the filters Pre-motor filter Wash the pre-motor filter at least every month according to the instructions below to maintain performance. 1 2 3 Press the cyclone release button and remove the cyclone unit. Wash the filter with cold water only. No hot water and no detergents. Allow to completely dry naturally (24 hours minimum). Pull out the pre filter. Shake the filter to remove debris and excess water. To refit, re-assemble in reverse order.
Go to www.dyson.co.uk/support/robots Post-motor filter Wash the post-motor filter at least every month according to the instructions below to maintain performance. 1 Press in the filter release button and slide the filter cover up. Remove the filter. 2 3 Wash the filter with cold water only. No hot water and no detergents. Allow to completely dry naturally (24 hours minimum). Shake the filter to remove debris and excess water. Repeat the wash/shake cycle until the water runs clear.
Cleaning optics To get the best navigational performance from your robot, clean the optics frequently. Navigational camera Check all sensor covers and the navigational camera for dirt, fingerprints or smears. Wipe with a soft, dry, microfibre cloth to clean. Do not use cleaning fluids, liquids or sprays of any kind.
Software updates Go to www.dyson.co.uk/support/robots To ensure you get the best out of your robot update to the latest software. Automatic updates via the Dyson Link app 1 By downloading the Dyson Link app you will be registered for automatic updates. 2 3 When an update becomes available for your robot it will automatically download and install at the next available opportunity (when the robot is inactive, on the dock and connected to Wi-Fi).
Troubleshooting 1 2 If your robot encounters a problem, it will display one of the lighting patterns below. Follow the instructions to fix the issue. When the problem has been fixed, return the robot to the same point on the floor, press the power button again and step away to resume cleaning. Airways Brush bar/tracks Check that a seal has not formed between the brush bar and the cleaning surface.
For more support Software updates Online www.dyson.co.uk/support/robots On the Dyson link app: You can use the Dyson Link app to identify problems, view video guides and take you through simple step-bystep diagnostics to resolve. On the phone: Call our helpline for dedicated support on 0800 298 0298 between Monday to Friday 8am-8pm & Saturday and Sunday 8am-6pm Pink lights indicate a software upgrade is in progress.
Additional information PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING. PREPARING TO CLEAN • To ensure the best performance from your robot, it is important to prepare the cleaning surface, removing obstacles such as: ––Objects that might become entangled in moving parts: Thin cables, such as headphone or charger cables; shoe laces; items of clothing, curtains or fabric; loose ends of rugs such as tassels.
• • • • only item on the USB stick and the stick has at least 256MB of free space. Remove the post-motor filter and filter cover and insert the USB stick into the USB port. Manually replace the robot on a powered dock and ensure it is charging. Press the power button until a ring of pink lights flash, then release the button. The software will automatically switch ‘OFF’ wi-fi mode. Once complete the robot will turn off. Remove the USB and replace the filter and filter cover.
will only be valid if the appliance is used in the country in which it was sold. • Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance is used in the country in which it was sold or (ii) if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
This Dyson appliance uses open source software, a full list of all the software and copyright notices together with the full licence terms can be found at www.dyson.com/360eyenotice. Changes may be made when the appliance’s software is remotely updated, please see www.dyson.
www.dysonrobot.com JN.82166 PN.201306-05-03 12.04.
