Instructions / Assembly
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
• The battery should be removed from the product before it is disposed of.
• Dispose of, or recycle the battery in accordance with local ordinances
or regulations.
When your Dyson handheld vacuum reaches the end of its life, we are
responsible for its safe disposal. You can send your old Dyson handheld vacuum
back to us (at our cost) and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson handheld vacuum
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229
2 YEAR GUARANTEE - TERMS AND CONDITIONS
To help us ensure you receive prompt and efficient service, please register as a
Dyson handheld vacuum owner. There are three ways to do this:
• Online (Australia and New Zealand only)
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail
(not available in Malaysia).
This will confirm ownership of your Dyson handheld vacuum in the event of an
insurance loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson handheld vacuum call the Dyson
Customer Care Helpline and quote your serial number or contact us via the
Dyson website. Your serial number can be found on the main body of the
handheld vacuum, behind the filter.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson handheld vacuum needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
DYSON CUSTOMER CARE DETAILS
If there are any queries, please call the Dyson Customer Care Helpline.
AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST) www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz
SG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm) www.dyson.com.sg
ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm) www.dyson.co.id
MY: 603 7710 5877 (Mon-Fri 9.00am to 5.30pm,
Sat 9.00am to 1.00pm) www.dyson.my
SUMMARY OF COVER
Terms and conditions of the Dyson 2 year guarantee.
• The guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ), Singapore’s authorised agent – Service@Home Pte Ltd., Indonesia’s
authorised agent – PT Higienis Indonesia, Malaysia’s authorised agent –
Visionary Solutions or their authorised agents.
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty
Ltd., Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia,
Visionary Solutions.
• The repair or replacement of your Dyson handheld vacuum under guarantee will
not extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson handheld vacuum.
Without this proof, any work carried out will be chargeable. Please keep your
receipt or delivery note.
WHAT IS COVERED
• The repair or replacement of your Dyson handheld vacuum if it is found to be
defective due to faulty materials, workmanship or function within 2 years of
purchase (if any part is no longer available or out of manufacture, Dyson will
replace it with a functional replacement part).
WHAT IS NOT COVERED
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
• Normal wear and tear.
• Reduction in battery discharge time due to battery age or use.
• Industrial use of the Dyson handheld vacuum such as vacuuming gyprock dust
or builders dust may void your guarantee.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson handheld vacuum which is not in
accordance with this Dyson Operating Manual.
• Blockages – please refer to this Dyson Operating Manual for details on how to
unblock your Dyson handheld vacuum.
• Use of the Dyson handheld vacuum for anything other than normal
domestic purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• External sources such as transit damage or weather.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Singapore 7000 435 7546
Indonesia 021 707 39766
Malaysia 603 7710 5877
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at:
customercare@dyson.com.au
PRODUCT INFORMATION
Net weight: 1.52kg.
Please note: Small details may vary from those shown.
9
1/5/1110:21 AM C37502_DC34_ANM_ANZ_OPMAN_15_4c0s










