Specifications

Troubleshooting
5
Troubleshooting
To help you get more familiar with your combo drive, the following FAQ
lists some common problems you might encounter.
T
HE DRIVE CAN’T BE RECOGNIZED.
• Make sure that the USB cable and power cord are plugged in
tightly. If they are connected correctly, unplug the USB cable from
your PC and plug it in again.
• If you installed a PCI host card in your PC, make sure that the driver
for the PCI host card has been installed correctly.
• If your PC has a built-in USB 2.0 port, install the driver, check the
BIOS setting, or consult the system board manufacturer.
T
HE DRIVE CAN READ DATA AND AUDIO CDS, BUT IT CAN’T
READ DVDS.
Make sure that you’ve installed the DVD program.
T
HE DRIVE CAN’T READ FORMER SESSION(S) OF THE CD-R
THAT HAS BEEN WRITTEN TO TWO OR MORE TIMES.
Before writing data to a CD-R, make sure that you select
Import session
so the combo drive can read the former sessions.
T
HE DRIVE MAKES NOISE WHILE READING.
If the disc is warped, dirty, or has a loose label, the combo drive may
make noise. Try another disc.
T
HE DRIVE DOESN’T HAVE POWER.
Make sure that the power cord is connected securely.
T
HE TRAY CAN’T BE OPENED.
• Some CD and DVD programs requires you to use a program control
to open the tray. Use the program control to open the tray, then
close the program.
• The CD is inserted incorrectly and you need to manually open the
tray by inserting a paper clip or similar tool into the manual eject
hole.
T
HE DRIVE CAN’T READ SOME DISCS.
• If the disc is scratched, you may not be able to play it.
• If the disc is dirty, clean the disc.
T
HE DRIVE CAN’T WRITE.
Try the following:
• Use the burning program that came with this combo drive or
download the updated file from Internet.
• Most CD burning programs temporarily use space on your PC’s
hard drive to create the CD “image” before burning the image to
the CD. Make sure that you have enough room on the hard drive to
store the temporary image.
• Make sure that the disc is inserted correctly.
• If you are using a packet writing program, you need to fully format
the blank CD before you can burn the CD image.
“B
UFFER UNDERRUN” ALWAYS OCCURS WHILE WRITING
DISCS.
Try the following:
• Close the screen saver and and any other open programs.
• Select good quality and high-speed supported blank CDs.
• Add more memory to your PC.
• Use a different CD burning program.
• Defragment your PC’s hard drive.
• Keep the source and destination discs clean. (no scratches,
fingerprints, or contamination.)
• Copy data as an image file to the hard drive to avoid buffer
underrun.
• Keep the hard drive clean. Do not install redundant drivers or
programs to reduce system loading or conflicts.
• Enable Buffer Underrun Protection mode if your program supports
it.
D
OES THIS DRIVE SUPPORT OVER-BURNING?
Yes, if you use a burning program that supports this function.
W
HAT BURNING PROGRAM SUPPORTS THIS COMBO DRIVE?
Programs such as:
• Adaptec EasyCD Creator
• Ahead Nero-Burning ROM
•NTICDMaker
D
OES THIS DRIVE SUPPORT THE CD-TEXT AND SAO
(SESSION AT ONCE) FUNCTION?
Yes, it does support the CD-Text and SAO function, and you can edit the
title or content on your music CD.
Specifications
PERFORMANCE
PHYSICAL SPECIFICATIONS
Transfer
rate
Read:
CD: 3600 kb/sec (up to 24×)
DVD: 10816 kb/sec (up to 8×)
Write:
CD-R: 3600 kb/sec (up to 24×)
CD-RW: 3600 kb/sec (up to 24×)
Data buffer 2MB
Writing
modes
TAO (Track at Once), DAO (Disc at
Once), SAO (Session at Once),
multi-session, incremental packet
writing
Writing
speed
CD-R: 8×/16×/24×
CD-RW: 4×/8×/10×/12×/24×
Interface USB 2.0
Disc
Loading
Tray (automatically eject/manual load)
Power Input: AC 100~240 V, 50/60 Hz
Output: 5 V 2.6A
Dimensions Height: 0.9 in. (23.0 mm)
Width: 5.6 in. (141.0 mm)
Depth: 6.1 in. (154.0 mm)
Weight: 12.4 oz (352 g)
DX-CMBOSLM.fm Page 5 Wednesday, June 29, 2005 11:16 AM