Product Manual

GENERAL SPECIFICATIONS
DYNATRON® 25 SERIES™ | OPERATOR’S MANUAL 85
Returning a Unit for Repair
Return Authorization
If it becomes necessary to return a 25 Series unit for repair, contact Dynatronics’ Customer Service [phone]. All returns
must have a Service Order Number (SVO). e following information will need to be supplied when calling Dynatronics’
Customer Service to obtain a return Service Order Number (SVO):
1. User name and address
2. User phone number
3. Serial number of the unit
4. A description of the problem with the unit
Aer receiving the Service Order Number (SVO), the number should be clearly written on the outside of the shipping container.
Packaging and Shipping of Replacement Parts
All defective or broken parts should be shipped back to Dynatronics in the original shipping container. ese containers are
designed to withstand the punishment of shipping. If the original containers are not usable, nd containers that are similar
in protection so damage in shipping will be prevented. e person or company sending the unit to Dynatronics is responsible
for any shipping damage resulting from a poorly packaged part or unit.