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Dynamix DW-E

Universal VoIP Gateway

User Guide

Version 6.0

Summary of content (138 pages)

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Dynamix DW-E Universal VoIP Gateway User Guide Version 6.
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CONTENTS DYNAMIX DW-E INTRODUCTION .................................................................................................. 4 SYSTEM DESCRIPTION .......................................................................................................................... 4 TECHNICAL SPECIFICATION .................................................................................................................. 6 AUDIO FEATURE .............................................................................
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H.323 Configuration .................................................................................................................... SIP Configuration ........................................................................................................................ Access Control ............................................................................................................................. Number Replace ................................................................................
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Dynamix DW-E Introduction System Description Dynamix DW-E is a cost effective solution for VoIP trunk gateway supporting one-, two-, or four-port T1/E1 VoIP trunks that provides voice and fax over IP network. It supports ITU-T H.323 V5, SIP RFC 2543/3261, SNMP V2, Call Detail Record, WEB management and other useful functions to meet customer requirements. The built-in enhanced IVR (Interactive Voice Response) and Billing Service of Dynamix DW-E is suitable for prepaid and postpaid service.
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- Provides CDR (Call Detail Record) Built-in internal user authentication for prepaid & postpaid users Dynamix DW-E 5
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Technical Specification Interface - Two 10/100MB Ethernet Ports (Host & VoIP stream) - Up to 4 T1/E1 (120 Ohm-RJ48C connectors) 75 Ohm needs external 3rd party BNC/RJ-48C adapter cables Protocol and Standard - ITUT H.323 v5 and H.450 compliance - SIP RFC 2543/3261 compliance Audio Feature - Codec -- G.711 A/µ-Law, G.723.1 (5.3K/6.3K), G.729A, GSM - Support G.168 echo cancellation - Configurable audio payload size & adaptive jitter buffer - Support silent suppression for G.729A, G.723, G.
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- Full Web management interface & real time monitor Front panel LCD SNMP v2 (H.
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Dynamix DW-E V6.0 Detail Spec.
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7 T1 CAS DTMF/R1MF E&M Bell Core Feature Group D, Wink Start, E&M Delay Start, E&M Feature Group A Immediate Start, E&M Feature Group B Wink Start, E&M Feature Group D Wink Start(ANI B4 ADDR), E&M Feature Group D Wink Start, E&M Immediate Start, E&M Wink Start, Ground Start FXO, Ground Start FXS, Loop Start FXO, Loop Start FXS, Loop Start FXO Hot-Line 8 T1 ISDN PRI Support NI2 ISDN,5ESS 10 ISDN,DMS100 ISDN, NTT ISDN (INS-1500), Hong Kong, QSIC 9 Trunk Spans 1,2,4 (T1/E1s) per chassis 10 Default Trunk Chan
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4 Gain Control 5 Improved Echo Tail Suppression 6 Silence Suppression 7 VAD Maintenance 1 Administrative Log 2 Auto Daylight Saving 3 Customizable Time Zone 4 Front Panel LCD Setup 5 FTP Server 6 HTTP server 7 HTTP SSL support 8 Multiple configuration 9 NTP time synchronization 10 Password Security 11 RS232 12 System Event Log 13 Telnet 14 Time Zone Support 15 User Account Manager 16 Web-based GUI 17 Web-based Real Time Monitor 18 Web-based Voice File Management Network Management 1 DHCP 2 Fixed IP 3 DNS 4
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3 SIP Call on Hold 4 SIP Early Media/Delay Media 5 SIP Overload Redirect 6 SIP Transfer (unattend) 7 SIP Transfer (attend) 8 SIP/TCP 9 SIP/UDP 10 SIP-180/SDP 11 SIP-183/SDP 12 SIP-PRACK 13 SIP-RFC 3261 14 SIP-RFC 3264 (Offer/Answer) H.
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10 SIP to H.
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4 Second/point calculation 5 Auto Disable/Clean User 6 PSTN Prepaid Support 7 VoIP Prepaid Support System Limitation 1 Max DM 2 Max IP ACL 3 Max DNIS ACL 4 Max ANI ACL 5 Max Phone Book Entries 6 Max Call Flow Component 7 Max CDR Keep Days 8 Max Voice File Storage Manual 1 English User Guide Dynamix DW-E Yes Yes Yes Yes 4096 2048 4096 4096 10000 256 5 10 hours Yes 13
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Dynamix DW-E Appearance Description Dynamix DW-E Front Panel: Functions: 1: Power LED 2: Network1 Interface LED 3: Network2 Interface LED (not used) 4: H/D LCD 5: Power Switch 6: System Status LED 7: LCD Panel 8: LCD Touch Panel Dynamix DW-E Rear Panel: Functions: 1: Electric Fan 2: AC Power outlet 3: AC Power switch 4: Trunk E1/T1 port 5: VoIP Enternet port 6: Keyboard/Mouse 7: Com1 port 8: Ethernet port 9: VGA 10: print port (not available) Dynamix DW-E 14
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Chapter 2 Logon Dynamix DW-E After connected E1/T1 & Ethernet cables into the Dynamix DW-E, turned on the power. The first step is to logon the system and set up the IP address. Before you can use the Browser to config Dynamix DW-E, you need to have Java Standard Runtime (1_4_1_02) to make it work. Please refer to Appendix 2 Java plug-in Install for detail. Logon Dynamix DW-E Setp1: Start IE5.
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Figure 2.1-3 Network Configuration Step 1: After successfully logon to the system, we need to change the network configuration. Click Control > Network to setup the network parameters as figure 2.2-1. Figure 2.2-1 Step 2: Enter the deserved IP address, Submask and default gateway. Apply the change by clicking apply button as figure 2.2-2.
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Figure 2.2-2 Step 3: When screen shows “Setup network configuration successfully!” It means the IP Network setting is successfully changed as figure 2.23. Figure 2.2-3 ☻Note: “Network Control” takes around 5-second to apply the new network configuration. Please logon again with new IP address after 5 seconds. System Time Configuration Step 1: When re-logon to the new IP address; the next is to setup the system time zone. Click Control > System Time Zone to setup the system time zone as figure 2.3-1.
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Step 2: After apply the new time zone, click Back to adjust the date and time as figure 2.3-2. Figure 2.3-2 Step 3: Enter current date and time. Apply the change by clicking Apply button as figure 2.3-3. Figure 2.3-3 Step 4: The screen will shows “Setup system time successfully!” It means the System Time setting is successfully changed as figure 2.3-4. Figure 2.3-4 Step 5: If you would like to use SNTP to sync time with a SNTP V4 Server, click Time Sync button to setup it as figure 2.3-5. Figure 2.
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Account Manager Step 1: You can manage your user account by click Control>Account Manager. Add a new user account, Click New button as figure 2.4-1. Figure 2.4-1 Step 2: Enter the new user ID, password as you need. Apply the change as figure 2.4-2. Figure 2.4-2 Field Description: • User ID: Login User ID • Password: Login Password • Confirm Password: Confirm new password again Step 3: When screen shows “Create user account successfully!” It means user account setting is successfully created as figure 2.
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Relogin Step 1: Click Control>Relogin to relogon by another user account as figure 2.5-1. Figure 2.5-2 Figure 2.5-1 Step 2: Enter new User ID and Password to relogon the Dynamix DW-E as figure 2.5-2. Figure 2.5-2 Step 3: The screen shows the Home Page of Dynamix DW-E as figure 2-5-3. Figure 2.
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Chapter 3 H.323 Gatekeeper and SIP Proxy Mode Configuration Environment used in this chapter Process: PSTN → H.323 Call: DNIS (1001) → Make H.323 - Gatekeeper Call (1001) → SIP Call: DNIS (8888) → Make SIP – SIP Proxy Call (8888) H.323 → DNIS (5932111222) → DM (H.323_in_drop) → Make Call (0932111222) SIP → DNIS (11382265699) → DM (SIP _in _drop) → Make Call (82265699) Interface Configuration This section is going to setup the VoIP interface.
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Figure 3.1-1 Step 2: Double-click the installed interface (i.e Interface ID: 0) to config it as figure 3.1-2. Figure 3.1-2 Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Protocol Tag, Subnet Mask and Default gateway) and apply the change by clicking Apply as figure 3.1-3. Figure 3.
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Frequency changed parameters: (Refer to section “Interface Configuration” for more detail) • IP Address: 192.168.19.174 • Subnet Mask: 255.255.255.0 • Default Gateway: 192.168.19.254 • PCM Type: A-law or U-law ☻Caution: Subnet Mask does not support Super net. Step 4: After successfully change the Interface configuration, the screen come back the page of Interface Configuration as figure 3.1-4. Figure 3.1-4 T1/E1 Trunk Configuration This section is going to setup the PSTN trunk parameters.
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Step 2: Select the trunk to be modified, and click Modify button as figure 3.22. Figure 3.2-2 Step 3: Modify the trunk parameters (i.e. Trunk Type, Termin Side, Trunk Mode, Protocol Tag, and Line Code) and apply the change by clicking Apply as figure 3.2-3. Figure 3.
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Step 4: After succeeded to change the Trunk Configuration, the screen comes back the page of Trunk Configuration as figure 3.2-4. Figure 3.2-4 H.323 Configuration This section is going setup the H.323 parameter. If you only need SIP calls, you can skip it. Step 1: Click Configuration>H.323 to setup the H.323 parameters for Gatekeeper related information as figure 3.3-1. Figure 3.3-1 Frequency used parameters: • Register to Gatekeeper: Yes • Gatekeeper IP: 222.173.67.138 • E.164 Tel: 177 • Register H.
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Step 3: You can see the screen display the new configuration of the H.323 Configuration as figure 3.3-3. SIP Configuration This section is going setup the SIP parameter. If you only need H.323 calls, you can skip it. Step 1: Click Configuration>SIP to setup the SIP parameters for SIP Proxy Server related information as figure.3.4-1. Step 2: You can see the screen display the new configuration of the SIP Configuration as figure 3.4-2.
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Digit Manipulation The purpose of “Digit Manipulation” is to add or drop dialed digits for PSTN or IP side (Interface configuration for PSTN side & H.323 Configuration for IP side) at the selected interface in order to meet local PSTN dialing requirement. It can also be used in Call Flow Edit for flexible usage. Step 1: We introduced the group and interface dependent digital manipulation to meet the customer’s requires. Click Digit Manipulation to add a new Digit Manipulation Group, add as figure 3.5-1.
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Field Description: • Group ID: 0 (DM Group identify) • Description: H.323: H.323 In Drop SIP: SIP In Drop Step 3: Click the New created DM and Detail button to add digits setting as figure 3.5-3. Step 4: Click New button to add a new DM rule as figure 3.5-4.
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Step 5: Create a new H.323 DM Group “1” and DM detail is show as follows: H.323 Incoming Call DM Setting: • Matched Pattern: 5(pattern to be matched) • Group ID: 1-add002 (belong to this DM group) • Insert: The Insert digits H.
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SIP incoming call ↓ Dialed number: 11307688222 ↓ Match the pattern 113 ↓ Delete 113 (Drop) ↓ New dialed number becomes 07688222 Step 6: Create a PSTN incoming call DM Group “3” and DM detail is show as follows: PSTN DM Setting: • Matched Pattern: 02822656 (pattern to be matched) • Group ID: 3-PSTN (belong to this group id) • Drop: 02822656 (drop digits) PSTN incoming call (DNIS mode) ↓ Dialed number: 028226561001 ↓ Match the pattern 02822656 ↓ Delete 02822656 (Drop) ↓ New dialed number becomes 1001 ☻Note:
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Chapter 4 Call Flow Editor Call Flow Editor is used to control the call behavior including voice prompt, AAA, DM…etc. It requires Java run time to run.
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• Show Component Table: Show all component table Step 2: Drag and prop the required component icon into the workspace as figure 4-2.
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Failed other to: Failed to component o Failed Reason: Return code from RADIUS server o Line Propriety: - Invalid Account - Account In Use - Zero Balance - Account Expired - Over Credit Limit - Number of Retries Exceeded - Insufficient Balance ☺ Note: Detail response attributes, please refer RADIUS Format Attributes • Answer: Answer incoming call (PSTN only) • Branch: Play an announcement and branch into different route o o o o o o Voice File: Voice prompt file (“.
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• CDV: Collected Digit Validation о о о о о • Check Parameter: Check parameter type (DNIS, ANI….) Digit From: Start digit from Digit To: End digit to Valid To: If the checked variable is success to validate Invalid To: If the checked variable is not success to validate CIB: Call Information Branch o Info Type: Information type selection - ANI: Calling Number - DNIS: Called Number - IP: IP Address or network (e.g. 192.168.0.
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o Info Type: The info type to be validation -DNIS: Called number -ANI: Calling number -IP: In coming IP address -User: User ID o Allow To: If it is met the ACL defined o Disallow To: If it is not met the ACL defined • CTB: Call Type Branch o PSTN To: Route for PSTN call o H.323 To: Route for H.
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• DM: Digit Manipulation o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Apply to DM group • Make Call: Make Call to PSTN or H.323/SIP site o Route Mode: Gatekeeper Call or P2P Call or PSTN…etc. (for PSTN incoming call, please select the Gatekeeper, P2P Call, or SIP Proxy call TA; for H.323/SIP incoming call, please select the PSTN call) o Transport Address: When used for “H.323 TA” routing mode, the format used is “Ipaddr: port” (e.g. 192.168.111.
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o Line Propriety: -PSTN: PSTN disconnect reason code: -Normal Call Clear -User Busy -No User Response -No Answer -Call Reject - VoIP: VoIP disconnect reason code: -User Busy -No Answer -Unreachable -Other • PA: Play Announcement о Dynamic Play: Dynamic play voice file by combine prefix and variable as the file name о Enable: Combine prefix to variable as the voice file to play -Prefix: Voice file prefix (e.g. prefix: WT, variable: user1 (contact 201, played voice file is “WT201.
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• PCUI: Prompt and Connect User Information o o o o o o • Play Type: Dial tone or voice prompt selection Voice File: Voice prompt file Max DTMF: Maxtor of DTMF to be received. Assign To: Result (received DTMF) will be assign to End of DTMF: The digit to indicate dial end.
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• Set Data: Assign value to a variable o Assign To: Assigned variable o Use SysParam: Use system parameter to replace or not o Value: ANI, DNIS, User ID or other digits. You can also use database number to generate the required random number. o Support random ANI (use ? to indicate random digit) • Start: Call flow start o Next Component • Quit: Disconnect calls Example Call Flow as figure 4-3.
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Example Description: Components Start Component ID: 1000 CTB Component ID: 1001 CIB Component ID: 1011 Contents Next Component: 1001 PSTN To: 1011 H.323 To: 1009 SIP To: 1008 Info Type: ANI Prefix: 1 goto: 1010 (H.
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Make Call Component ID: 1007 Disc Route Mode: PSTN Finish To: 1005 Failed Other To: 1005 Next Component: 1006 Component ID: 1005 QUIT Component: 1006 Example Used Call Flow: Dynamix DW-E 41
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Config Manager Configuration Management provides a way to save and reload the system configuration for future use.
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Step 1: When you need to load a saved configuration, click a saved configuration (i.e. 04/28/2005 1 Stage Dialing (SIP Proxy Mode)) item to load it back as figure 4.1-1. Step 2: When screen shows “Current configuration will lost! Are you sure to load this configuration?” click on OK button to load he saved configuration to the working configuration as figure 4.1-1. ☺Note: It is need to restart the system to take effect of the new-loaded working configuration.
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Backup the working configurations: Step 5: To backup the running configuration, click on Backup button, to back up local hard disk. The whole running configuration will be compress into a zip file (file name: export.zip) and transfer back to local as figure 4.2-2. Restore configuration: Step 6: To restore the backup configuration file, click on Restore button, when screen shows “Import Configuration file”, select backup file (i.e. c:\export.
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Step 1: Click Configuration>Apply Change, the screen show “The change you mode need to restart the system for apply please confirm to restart or do it later.” Click on OK/Cancel to restart the system or not as figure 4.3-1.
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Chapter 5 Peer to Peer Mode Configuration Environment used in this chapter Process: PSTN> H.323 Call: DNIS (822656991001) >DM (PSTN In Drop) >Make H.323 - Peer to Peer Call (1001) > SIP Call: DNIS (822656998888) >DM (PSTN In Drop) >Make SIP -Peer to Peer Call (8888) H.323>DNIS (50932123321)>DM (H.
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Frequency used parameters: • Register to Gatekeeper: No SIP Configuration Step 1: Change SIP Register to “No” to enable peer to peer mode as figure 5.2-1.
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Address Book For making a Peer-to-Peer call, the IP device must has an address record in the phone book for routing. Step 1: Click Address Book adds a new address book for the peer to peer calls, New to add as figure 5.3-1. Step 2: Enter the related parameters and click Apply button as figure 5.3-2. Field Description: • Name: The used name • Tel/Prefix: The matched prefix • Trans Address: - H.323 Call: 192.168.5.102 or 192.168.5.102:1720 - SIP Call: sip:1001@192.168.5.61 or sip:8001@192.168.5.
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☻Note: You must apply the change to take effect for the change.
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Call Flow (P2P Mode): Configuration Manager Please refer to section “Configuration Manger” Apply Change Please refer to section “Apply Change” Dynamix DW-E 50
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Chapter 6 SIP to H.323 Mode Configuration Environment used in this chapter Process: SIP>H.323 Call: DNIS (8861001)>DM (SIP In Drop)>Make H.323 (1001) H.323>SIP (8868888)>DM (H.323_in_drop)>Make Call (8888) ☺Digit Manipulation: Please refer section “Digit Manipulation” Network Configuration Please refer to section “Network Configuration” Account Manager Please refer to section “Account Manager” Interface Configuration Please refer to section “Interface Configuration” H.
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Digit Manipulation Please refer to section “Digit Manipulation” Call Flow Editor Please refer to section “Call Flow Editor” Call Flow (P2P Mode): Configuration Manager Please refer to section “Configuration Manger” Apply Change Please refer to section “Apply Change” Dynamix DW-E 52
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Chapter 7 Advance Configuration Reference Configuration System Configuration Start Path: Configuration>System Parameter Description: • CDR Mode: Call detail record generating mode (Refer to “Appendix 3 Retrieve CDR Information” for detail file description) o File Only: Log CDR into the file only. It can be retrieved by ftp (directory c:\cd cdr). o Radius Start/Stop: Log CDR into the file and send RADIUS start/stop billing message out. - VoIP: enable VoIP site RADIUS billing message or not.
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☻Note: Please set to “Critical” only, or the whole system performance will be hit. • First Response Timeout: The default maximum time to wait for response. It’s depended on the network speed. • No Answer Timeout: The default maximum time (in second) to wait the remote party Answer (pick up phone). • Ext. AAA Failure Opt: Bypass or disconnect incoming calls when external RADIUS cannot be reached. • Version: 6.
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Advance Interface Configuration: Start Path: Configuration>Interface >Advance Advance Parameter Description: • Interface ID: System parameter • UDP Port Base: UDP port used for RTP stream, each channel needs 3 RTP ports and must be started by a multiple of 10 • IP Precedence: Voice package priority setting o Routine Precedence o Priority Precedence o Immediate Precedence o Flash Precedence o Flash Override Precedence o Critical Precedence o Internet work Precedence o Network Precedence • IP TOS: Top of Ser
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• • • • • • • • • • voice quality. Set to 12 will have long voice delay but with better voice quality EC Tail Length: Echo Cancellation Length, default value is 32ms Silence Compress: Enable silence compress or not TDM Bus Clock: TDM Bus clock source o Internal: derived from internal oscillator o External: derived from external PSTN E1/T1 clock Detect Fax Mode: T.38 fax detecting method o Answering Fax only: Detect answer tone to initiate T.38 o Fast Fax Detect: Detect calling and answer tone for T.38.
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Basic Parameter Description: • Interface ID: System parameter • Trunk ID: System parameter • Trunk Type: T1or E1 selection • Description: Description for this trunk ID • Termin Side: Network site or User Site (normally, you set to “user site” when connect to switch) o User Side o Network Side • Trunk Mode: Trunk operation mode o Disable: Disable the trunk o Normal: Accept PSTN and VoIP calls o PSTN incoming only: Allow the PSTN incoming calls only o VOIP incoming only: Allow the VOIP incoming calls only • H
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• • • • • • • • - extend super frame with CRC6 - 72-Frame Multi-Frame o For E1: - Automatic CRC4 or Double Frame selection - Double Frame Format - CRC4 multi-frame - CRC4 extend multi-frame Protocol Tag: supported protocol on T1/E1 interface with PSTN switch o For T1: - T1 CAS - T1 RAW CAS - T1 NI2 ISDN - T1 4ESS ISDN - T1 5ESS 9 ISDN - T1 5ESS 10 ISDN - T1 DMS100 ISDN - T1 NTT ISDN: used to connect NTT INS-1500 ISDN standard (Japan Only) - T1 HKT ISDN - T1 QSIG - T1 EURO ISDN - T1 DMS100 MERIDIAL ISDN -
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Advance Trunk Configuration: Start Path: Configuration>Interface>Trunk>Advance Advance Parameter Description: • Interface ID: System parameter • Trunk ID: System parameter • Src Num Plan: ISDN source number plan • Dest Num Plan: ISDN destination number plan • Src Num Type: ISDN source number type • Dest Num Type: ISDN destination number type • Src Num Presen: ISDN source number presentation • Src Num Screen: ISDN source number display • Input Gain: Voice Gain from PSTN to IP side (default: 0 db) • Output G
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o 0x00000004: Unknown/unrecognized Facility IE accepted. If this bit is set, then NS does not reject a received message containing a Facility IE that it does not recognize and acts as if the IE was correct. It applies in network variants where a complete ASN1 decoding is made on Facility IE o 0x00000080: Only applicable when configuration is Euro ISDN, User-side, outgoing call . If this bit is set, then the board sends a CONNECT_ACK message when receives a CONNECT.
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o • • • 0x00002000: When this bit is set, the ISDN Stack forces the sending of Channel-id Information Element(IE) in the CallProceeding message. When this bit is not set, the ISDN Stack forces it only if it is mandatory for the running operator, or if on NTside.
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Start Path: Configuration>Interface>Detail>Reset Start Path: Configuration>Interface>Detail>Reset Basic Parameter Description: • Trunk: Reset trunk ID • Channel: Rest channel selection - All Channel: Reset all channel - 0~31: Reset 0~30 logical channel to reset H.323 Configuration Start Path: Configuration>H.
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• • • • • • • • • • • • • • o Yes: Register to GK o No: Not register to GK Gatekeeper IP: Gatekeeper IP Address Gatekeeper RAS: UDP Port number listened on Gatekeeper (default: 1719) E.164 Tel: Telephone number to be registered to Gatekeeper Register H.323 ID: H.323 alias name to be registered to Gatekeeper Register Time To Live (sec): The registration maximum time to live setting when registered to the Gatekeeper Response Timeout (Q.
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Advance Parameter Description: • RAS Multicast IP: RAS multicast IP for Gatekeeper searching • RAS Multicast Port: RAS multicast Port for Gatekeeper searching • Max Call: The maximum H.323 calls • Max Channel: The maximum channel of each H.323 call • RAS Port: Local RAS port (default: 1719) • Q.931 Port: Local TCP port number of Q.931 • T.38 ECM Mode: T.38 Error Correction Mode o T.38 ECM Interoperable mode o T.38 ECM Backward Compatible Mode • FAX RDepth: T.
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Basic Parameter Description: • Primary SIP Register: Register to SIP proxy server or not o Yes: Register to proxy server o No: Not register to proxy server • Primary Register Server: SIP register proxy server IP Address • Primary Register Port: SIP register proxy server port number (default: 1719) • Primary Register User: SIP register proxy server User ID • Primary Register Password: SIP register proxy server User Password • Primary Register TTL: The registration maximum time to live setting when registered
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• • • • • • • • • • • • • • • Primary Outbound Proxy Password: The password of an outbound Proxy the SIP Stack uses. Secondary Outbound Proxy Server: The IP address of an outbound Proxy the SIP Stack uses. Secondary Outbound Proxy Port: The port of an outbound Proxy the SIP Stack uses Secondary Outbound Proxy User: The User ID of an outbound Proxy the SIP Stack uses. Secondary Outbound Proxy Password: The password of an outbound Proxy the SIP Stack uses.
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Advance Parameter Description: • TCP Enable: Receive SIP TCP call or not. • Max TCP Connection: Max Call: The maximum SIP TCP calls. • Outbound Use TCP: Use SIP TCP for outbound call or not. If it set to no, UDP is used. • Register Use TCP: Use SIP/TCP to register to SIP register. • TCP Port: The local TCP port on which the SIP Stack listens. • UDP Port: The local UDP port on which the SIP Stack listens.
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• • • • • • • • • • • remote contact addresses on the general pool pages. The general pool is also used from other activities that demand memory allocation. Application Pool Page Size: The size of page in the application pool Retransmission T1: T1 determines several timers as defined in RFC3261. For example, when an unreliable transport protocol is used, a Client Invite transaction retransmits requests at an interval that start at T1 seconds and doubles after every retransmission.
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• • • • • • • • • • • • • • • • • Auto Send 183: Dynamix DW-E always send Call Progress Indicator (SIP 183) to VoIP party. It can be used for CAS protocol to enable early media.
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Behind NAT Example 1: Dynamix DW-E NAT Server Setting One-by-One Static 192.168.111.112 210.59.163.11 IP Mapping Static Port Mapping 192.168.111.111:5060 210.59.163.10:10000 Dynamix DW-E NAT Enable Setting: Public Signal IP: 210.59.163.10 Public Signal Port: 10000 Public RTP IP: 210.59.163.11 Public RTP base port: 4000 (same as “Interface>Advance’s Config”) Public RTP Port Interval: 10 Behind NAT Example 2: Static Port Mapping RTP Channel 01 RTP Channel 02 • • • RTP Channel 30 Dynamix DW-E 192.168.111.
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Access Control Access Control list can be used to filter the calls forms the IP Network, DNIS, and ANI. It must be used in call flow edit to take effect. IP ACL Start Path: Configuration>Access Control>IP ACL Parameters: • IP Network: IP Address or prefix used to be filtered • Access Mode: o Allow: the inputs IP Network are allowed for calls. o Disallow: The inputs IP Network are disallowed for calls.
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DNIS ACL Start Path: Configuration>Access Control>DNIS ACL Parameters: • DNIS: Called party number used for filter • Access Mode: o Allow: The called numbers are allowed for calls o Disallow: The called numbers are disallowed for calls ☻Note: If in the system has both allowance and disallowance setup, the system will check allowance first and disallowance later. If only disallowance inputted all DNIS will allow to work except disallowed DNIS.
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Field Description: • Original Number: Original number filter • Target Type: ANI or DNIS • Target Number: The ANI or DNIS are change to target number Data Base Number The purpose of Data Base Number is to change called number for PSTN or IP. It must be used in call flow to take effect. Start Path: Configuration>Data Base Number Routing Plan The purpose of Routing Plan is to select T1/E1 trunk and channels by your preference when there is a call from IP side to PSTN side.
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Parameters: • Group ID: Hunting Group ID • Description: Description of Hunting Group • Hunting Method: Route selection o Random: Random select a trunk within this hunting group o Priority: Select a trunk by priority.
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Parameters: • Group ID: Select the T1/E1 according to the selection of Hunting Group ID when dialed number is matched • Number To Route: The dialed telephone number to be matched • Matched ANI Prefix: Calling party number used to filter • Allow Use Others: To select other T1/E1 trunk when all trunk are busy at your desired Hunting Group.
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• Switch Threshold: Switch to alternate RADIUS Server when failures are occurred more than switch threshold. Apply Change 1. Some of modification needs to restart system before it is effective to system operation. “Apply the change” shows “The change you mode need to restart the system for apply please confirm to restart or do it later?” Click on OK button to reboot the system. 2.
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Chapter 8 System Control System Start path: Click Control>System Parameter: • Soft Reset: Soft Reset at Dynamix DW-E • Restart: Restart the Dynamix DW-E • Shutdown: Shutdown the Dynamix DW-E System Time Time zone Setting Step 1: If you would like to use time zone, click Time zone button to setup the system time zone as figure 8.2-1. Standard: Step 2: Select the Standard option to setup the system predefined time zone as figure 8.
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• • Time Zone: o Standard: Use a predefined standard time zone (Refer Timezone to Country Mapping List) o Customize: Use a user defined time zone Auto Daylight Saving: Auto adjust daylight saving time or not User defined time zone: Step 3: Select the Customized option and enter the time zone bias to set a user defined time zone as figure 8.
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Network DNS Server Setting: Step 1: After successfully logon to the system, we need to change the network configuration. Click Control>Network to setup the network parameters as figure 8.3-1.
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Start path: Click Control>SNMP>Trap Parameter: • Trap Community: Trap community name for NMS • Trap Host: Trap host IP address ☺Note: It takes around 1-minute to update SNMP configuration and display successful message. Prompt Manager Start path: Click Control>Prompt Manager ☻Note: 1. You mast has a sound card in your PC to record the voice. You need to set Network security in order to execute this recording. Click Tool>Internet Option>Security>Custom Level.
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2. Enable the following security to active setting: Voice prompt editor: - Download unsigned ActiveX control: Enable - Initialize and script ActiveX control not marked as safe: Enable New, Record: Step 1: Make sure you have installed microphone or other device when you want to record, Click New and Record buttons to record as figure 8.4-2.
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Stop, Pause, Play: Step 2: Click Stop or Pause button to stop record, and click Play button to listen the voice prompt as figure 8.4-3. Save: Step 3: Click Save button to saving the voice file at local path, and the screen shows please input the file path and file name!! (i.e. c:\irene_test.raw) as figure 8.4-4. Save Remote File: Step 4: Click Save Remote File to saving the voice file at Dynamix DW-E, and the screen shows “please input the file path and file name!!” (i.e. 9999.raw) as figure 8.
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Open Remote File: Step 5: Click Open Remote File button to open voice file at Dynamix DW-E and screen shows Voice File List as figure 8.4-6. Open: Step 6: Click Open button to open local host voice file and screen shows Choose File as figure 8.4-7. Close: Step 7: Click Close button to close the voice file as figure 8.4-8.
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Copy: Step 8: Select the desired voice range and click Copy button as figure 8.4-9 Paste: Step 9: Click Paste button to paste the voice range as figure 8.4-10. Cut: Step 10: Select the desired voice range and click Cut button as figure 8.4-11.
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Save As: Refer the Section “Save” Save Remote As: Refer the Section “Save Remote File” Undo: Step 13: Click Undo button to return modification, you can see the configuration that hasn’t be changed as figure 8.4-12. Redo: Refer Section “Undo” Zoom Zoom In Zoom Out: Step 14: Select the desired voice range click Zoom button as figure 8.4-13. Step 15: The screen shows the zoom out voice file range as figure 8.4-14.
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Delete Remote file: Step 16: Click Delete Remote file button to delete remote voice file as figure 8.4-15. Call Flow Editor Please refer section “Call Flow Editor” Account Manager Please refer section “Account Manager” Upgrade Step 1: Click “Control>Upgrade” to upgrade the software as figure 7.5-1.
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Chapter 9 System Monitor It provides a way to monitor the system status. Line Summary Status Show channel summary status.
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Field Description: • Refresh Interval (second): Refresh interval time (1, 5, 10 seconds) • Line ID: Line ID • Line Status: Current time status • Call Originate: Call originate site • ANI String: Calling party number • DNIS String: Called party number • PSTN Status: PSTN site status • VoIP Status: IP site status • Escape Time: Talk time System Status Show current VoIP and Trunk status Start Path: Monitor>System Status Field Description: • Green light indicates OK.
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Field Description: • Date: Event created date • Time: Event created time • Event ID: Event Log • Type: Event Log type o Information o Warring o Error • Source: Executable program • Description: Description ☻Note: You can click Clear button to clear all event log. See the detail event log: Double click the log or select the log and click detail to see the log detail.
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Event Description: Event ID Event Description [GK]: [xxx.xxx.xxx.xxx:xxxx] not 8003 found or registered failure [SIP Register]: [xxx.xxx.xxx.
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Debug Info Start Path: Click “Monitor>Debug Info” Filed Description: • Get Log: Get debug log (-1~999) • Search: Search debug logs • Clear: Clear log Ping You can use the “Ping” to check an IP is active or not.
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Chapter 10 Telnet & RS-232 Configuration Dynamix DW-E also can support to be managed by Telnet or Console port (RS-232) for basic operations. Interface: ♦ Network: TCP/IP Telnet ♦ RS232: - Connect using: COM1 - Baud Rate: 9600 - Data bits: 8 - Parity: None - Stop bits: 1 - Flow Control: None - Wire: Null modem line (crossed) Logon Dynamix DW-E by Telnet Use Windows build-in Hyper Terminal or other telnet terminal emulator to login (e.g. telnet 192.168.111.111:10086).
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Command [root#]event log ? [root#]event log Purpose Usage: event log [-clear] Example: event log Event log -clear Show system event log: Event log example: Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=3 Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=2 Time: 2003-06-19 20:15:14 Event ID: 9501 Type: Information Source : wellgate5x00 Description: [0]: evt: BOARD
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[root#]ipconfig -dchp [root#]ipconfig -ip 61.220.126 28 -mask 255.255.0.224 -gateway 61.220.126.1 Enable DHCP USE DHCP IP Address : 192.168.5.10 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers : 192.168.5.1 168.95.1.1 Use fixed network configuration USE FIXED IP IP Address : 61.220.126.28 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers : [root#]ipconfig -ip 61.220.126.115 Changes IP address only. USE FIXED IP IP Address : 61.220.126.115 Subnet Mask : 255.
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[root#] shutdown ? [root#]shutdown Are You Sure?(Y/N)y Shutdown System Are You Sure? (Y/N) Dynamix DW-E are shutting down Reset: Command [root#] reset ? Purpose Soft reset System Are You Sure? (Y/N) [root#]reset Are You Sure?(Y/N)y Time: Reset or show system time Command Purpose Usage : time YYYY-MM-DD HH:NN:SS [root#] time ? Example : Time 2002-01-01 12:00:00 [root#]time Show current time The current time is 2003-06-20 15:17:30 [root#]time 2003-07-29 Change system bios time 23:14:53 Dynamix DW-E 95
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Time zone: Setup or show system time zone Purpose Command [root#] time zone ? Dynamix DW-E Fixed Zone List: 01. Afghanistan Standard Time 03. Arab Standard Time 05. Arabic Standard Time 07. AUS Central Standard Time 09. Azores Standard Time 11. Cape Verde Standard Time 13. Cen. Australia Standard Time 15. Central Asia Standard Time 17. Central European Standard Time 19. Central Standard Time 21. Dateline Standard Time 23. E. Australia Standard Time 25. E. South America Standard Time 27.
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Usage1 : time zone Zone (1 to 75) Auto Daylight (Y or N) Example1 : time zone 1 Y Usage2 : time zone -custom Bias Daylight Bias Daylight Start Standard Start Bias : -12:00 to +13:00 Daylight Bias : -12:00 to +13:00 Daylight Start : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the month; 01= First occurrence of day, 02= Second occurrence of day, ...
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Command [root#] user admin ? [root#]user admin [root#]user admin -list [root#] user admin -add irene Password : irene Confirm : irene Add user Success.
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Chapter 11 LCD Display Configuration Dynamix DW-E provides a front panel LCD for basic operations.
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Event Log: Configure ▲ ▼ Enter ▲ ▼ ESC ESC IP Config: Configure ▲ ▼ Enter ▲ ▼ Enter ESC ESC LCD Display Previous event log Next event log Show detail event log Previous line Next line Quit detail event log viewing Quit to main menu LCD Display Select Network configuration Select Network configuration Configure Network Increase the digit apply to network setting Decrease the digit apply to network setting Apply change to network information Quit network setting Quit to main menu Reboot: Configure ▲ ▼ Ente
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ESC ESC Shutdown: Configure ▲ ▼ Enter ESC ESC Dynamix DW-E Quit Reset configure Quit to main menu LCD Display Select Shutdown or not Select Shutdown or not Shutdown or not Quit Shutdown configure Quit to main menu 101
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Appendix 1 Call Flow Example One Stage Dialing (Gatekeeper Mode) Example Description: Components Contents Next Component: 1001 Start Component ID: 1000 CTB Component ID: 1001 PSTN To: 1004 H.323 To: 1007 SIP To: 1005 1007 Route for H.
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Make Call Component ID: 1004 Disc Route Mode: Gatekeeper Finish To: 1005 Failed Other To: 1005 Next Component: 1006 Component ID: 1005 Quit Component: 1006 Example Used Call Flow: Dynamix DW-E 103
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One Stage Dialing (SIP Proxy Mode) Example Description: Components Contents Next Component: 1001 Start Component ID: 1000 PSTN To: 1004 H.
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Disconnect Next Component: 1006 Component ID: 1005 Quit Component ID: 1006 Example Used Call Flow: Dynamix DW-E 105
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One Stage Dialing (Peer to Peer Mode) Example Description: Components Start Component ID: 1000 CTB Component ID: 1001 Contents Next Component: 1001 PSTN To: 1004 H.323 To: 1007 SIP To: 1007 1007 Route for SIP Proxy or H.
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Disc Next Component: 1006 Component ID: 1005 Quit Component ID: 1006 Example Used Call Flow: Dynamix DW-E 107
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Two Stage Dialing (VoIP, PSTN mixed call) Example Description: Components Contents Call route from PSTN to IP Side Next Component: 1001 Start Component ID: 1000 PSTN To: 1002 H.323 To: 1006 CTB SIP To: 1006 Component ID: 1001 1001 route for SIP Proxy and H.
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Make Call Component ID: 1003 Disc Route Mode: PSTN Finish To: 1004 Failed Other To: 1004 Next Component: 1005 Component ID: 1004 Quit Component ID: 1005 1001 Route for PSTN call Route Mode: SIP Proxy Call Make Call Finish To: 1004 Failed Other Component ID: 1002 To: 1004 Disc Component Next Component: 1005 ID: 1004 Quit Component ID: 1005 Example Used Call Flow: Dynamix DW-E 109
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Dynamix DW-E 110
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Two Stage Dialing with AAA (IP Side AAA) Example Description: Components Start Component ID: 1000 CTB Component ID: 1001 Contents Next Component: 1001 PSTN To: 1012 H.323 To: 1013 SIP To: 1019 1012 Route for PSTN call Route Mode: SIP Proxy Make Call Finish To: 1013 Failed Component ID: 1012 Other To: 1013 Disc Next Component: 1014 Component ID: 1013 Quit Component ID: 1014 1012 Route for H.
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Disc Component Next Component: 1014 ID: 1013 Quit Component ID: 1014 1012 Route for SIP call Next Component: 1015 Answer Component ID: 1019 Set Data Component ID: 1015 AAA Component ID: 1016 Assign to: User ID / Password Use SysParam: Yes Va l u e : A N I Next Component: 1016 Type: Authentication Prepaid User to: 1017 Postpaid User to: 1009 Failed to: 1020 Failed Reason: - Invalid Account - Account InUse - Zero Balance - Account Expired - Over Credit Limit - Number of Retries Exceeded - Insufficient Bal
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PD Component: 1021 Make Call Component ID: 1010 - Insufficient Balance Voice File: 0004.raw Language: English Interrupted: No Next Component: 1010 Route Mode: PSTN Call Finish To: 1013 Failed Other To: 1013 - Route for failed user call Dynamic Play: Disable Voice File: 0005.
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Example Used Call Flow: Dynamix DW-E 114
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Appendix 2 Java plug-in Installation You need to install Java Plug-in before using call flow editor, prompt manager and upgrade. Please confirm you JRE version is 1.4.1_02 or above if your PC has already installed Java. After downloaded the java runtime version (1.3.1 or later) from Sun, you just follow the wizard to install the Java runtime. When you see the display shows “Select Browsers”, do not select any option item, press Next button to continue. You also need to set newer versions of stored pages.
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Appendix 3 Retrieve CDR Information ☺ Retrieve method example (stop20040305.log) by ftp: C:\>ftp 192.168.19.117 Connect to 192.168.19.117. 220 Server ready User (192.168.19.117: (none)): root 331 Password required for root. Password: 230 User root logged in. ftp> cd AP\cdr 250 CWD command is successful. "D:/AP/cdr/" is current directory. ftp > dir 200 Port command is successful. 150 Opening data connections are for directory list. drw-rw-rw- 1 ftp ftp 0 Mar 06 00:02 . drw-rw-rw- 1 ftp ftp 0 Mar 06 00:02 ..
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Call-Originate Setup-Time Acct-Session-Id Acct-Delay-Time : originate or answer : Call initiate time (UTC time) : N/A : N/A Billing Stop CDR: • File name: STOPyyyymmdd.
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Appendix 4 Interface LED Description Interface Real Panel: Ethernet LED: Trunk LED: Trunk RJ48 Wiring: Dynamix DW-E 118
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Appendix 5 Build-in Voice Prompt Index File Name Description 0001.raw Please enter the destination 0002.raw Please enter your user ID 0003.raw Please enter your password 0004.raw You have 0005.raw User ID or password is invalid. Please try later.
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Appendix 6 Time zone to Country Mapping List Greenwich Mean Time & Country List (GMT-12:00) International Date Line West (GMT-11:00) Midway Island, Samoa (GMT-10:00) Hawaii (GMT-09:00) Alaska (GMT-08:00) Pacific Time (US & Canada); Tijuana (GMT-07:00) Mountain Time (US & Canada) (GMT-07:00) Chihuahua, La Paz, Mazatlan (GMT-07:00) Arizona (GMT-06:00) Saskatchewan (GMT-06:00) Guadalajara, Mexico City, Monterrey (GMT-06:00) Central Time (US & Canada) (GMT-06:00) Central America (GMT-05:00) Indiana (East) (GMT-
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(GMT+03:00) Nairobi 22. E. Africa Standard Time 54. Russian Standard Time (GMT+03:00) Moscow, St.
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Appendix 7 IP Bandwidth Requirement Compression Packet duration 7.231.1 (5.3kbps) 7.231.1 (6.4kbps) G.729A (8kbps) G.711 (PCM) (64kbps) Dynamix DW-E 30 ms 60 ms 90 ms 30 ms 60 ms 90 ms 20 ms 40 ms 60 ms 20 ms 40 ms 60 ms 1 voice paths Bandwidth (kbps) 30 voice paths Bandwidth (kbps) 60 voice paths Bandwidth (kbps) 16 10.6 8.9 17 11.7 9.9 24 16 13.3 80 72 69.
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Appendix 8 Release Complete Cause Code H.225 Release Complete Reason to cause IE mapping Release Complete Reason code No Bandwidth Gatekeeper Resources Unreachable Destination Destination Rejection Invalid Revision No Permission Unreachable Gatekeeper Gateway Resources Bad Format Address Adaptive Busy In Conf Undefined Reason Facility Call Deflection Security Denied Called Party Not Registered Caller Not Registered Dynamix DW-E Corresponding Q.931/Q.
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PSTN to SIP Cause Code Mapping PSTN Cause Code 1 2 3 17 18 19 20 21 22 26 27 28 Description Unallocated number No route to specified transit network No route to destination User busy No user response No answer from the user Subscriber absent Call Rejected Number changed Non-selected user clearing Destination out of order Address incomplete 29 Facility rejected 31 34 Normal, unspecified No, circuit available 38 Network out of order 41 Temporary failure 42 Switching equipment congestion 47 Resour
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SIP to PSTN Cause Code Mapping IP Event 404 Not found 486 User here 480 Temporarily unavailable 403 Forbidden 410 Gone 404 Not found 484 Address incomplete 501 Not implemented 404 Not found 503 Service unavailable 403 Forbidden 403 Forbidden 501 Not implemented 400 Bad request 408 Request timeout 400 Bad request 500 Internal server error Dynamix DW-E Description No route to destination User busy No user response Call Rejected Number changed Unallocated number Address incomplete PSTN Cause Code 3 17 18 20
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Appendix 9 RADIUS Format Attributes Welltech RADIUS Format V2.
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Stop Accounting Request Attributes Attribute Name 4 61 1 30 31 40 6 26 Description NAS-IP-Address IP Address of the In-Bound gateway NAS-Port-Type Physical port type User-Name Account number (with 4 digit pin number on postfix) Called-StationDestination phone number Id Calling-StationCalling Party Number (ANI) Id Acct-StatusAccount Request Type Type Service-Type Type of service requested h323-gw-id Gateway IP address Format Sample Numeric Numeric String 4 bytes unsigned long 0: Asynchronous 5500033440
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Authentication Request Attributes Attribute 4 61 Name NAS-IPAddress NAS-Port-Type Description IP Address of the In-Bound gateway Physical port type 6 Service-Type Type of service requested 1 User-Name 31 Account number (with 4 digit pin number on postfix) Calling Party Number (ANI) Calling-StationId h323-conf-id - GUID 24 User-Password 16 octets user password 26 2 Format Sample Numeric 4 bytes unsigned long Numeric 0: Asynchronous Numeric 8: Authentication Only String 5500033440 String String 8
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Authorization Request Attributes Attribute 4 61 Name NAS-IPAddress NAS-Port-Type Description IP Address of the In-Bound gateway Physical port type 6 1 Service-Type User-Name 30 Type of service requested Account number (with 4 digit pin number on postfix) Destination phone number Called-StationId Calling-Station- Calling Party Number (ANI) Id h323-conf-id - GUID 24 User-Password 16 octets user password 31 26 2 Format Sample Numeric 4 bytes unsigned long Numeric 0: Asynchronous Numeric 5: Outbound St
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Appendix 10 Quick Start Check List Host Network: IP Address: ____ . ____ . ____ . ____ Sub-Mask: _____ ._____ ._____ ._____ Default-Gateway:_____ . ____ . ____ . ____ Interface Network: IP Address: ____ . ____ . ____ . ____ Sub-Mask: _____ . _____ . _____ . _____ Default-Gateway:_____ . ____ . ____ . ____ ► H.323 Call: VoIP Configuration: □Register to Gatekeeper GK IP Address: ____ . ____ . ____ . ____ Guide-Phone GK RAS Port: ______ □ Peer To Peer Refer to User Book setting H.
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Outbound User: ________ Outbound Port:________ 180 SDP: □ Yes □ No 183 SDP: □ Yes □ No Local Codec: □ G.711 a-law □ G.711 u-law □ G729 □ None □ G.723.1 (5.3K) □ G.723.1 (6.
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□ E1 R2 MF Brazil no ANI □ E1 R2 MF Brazil no ANI 7 digits □ E1 R2 MF Chile ANI □ E1 R2 MF Chile ANI 7digits □ E1 R2 MF Chile no ANI □ E1 R2 MF Chile no ANI 7 digits □ E1 R2 MF China ANI □ E1 R2 MF China ANI 7digits □ E1 R2 MF China no ANI □ E1 R2 MF China no ANI 7 digits □ E1 R2 MF Czech-Republic ANI □ E1 R2 MF Czech-Republic ANI 7digits □ E1 R2 MF Czech-Republic no ANI □ E1 R2 MF Czech-Republic no ANI 7 digits □ E1 R2 MF Egypt -ANI □ E1 R2 MF Egypt -ANI 7digits □ E1 R2 MF Egypt - no ANI □ E1 R2 MF Egypt -
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□ E1 R2 MF Mexico - no ANI 7 digits □ E1 R2 MF Philippines - ANI □ E1 R2 MF Philippines - ANI 7digits □ E1 R2 MF Philippines - no ANI □ E1 R2 MF Philippines - no ANI 7 digits □ E1 R2 MF Thailand -Republic ANI □ E1 R2 MF Thailand - ANI 7digits □ E1 R2 MF Thailand - no ANI □ E1 R2 MF Thailand - no ANI 7 digits □ E1 R2 MF Uruguay - ANI □ E1 R2 MF Uruguay - ANI 7digits □ E1 R2 MF Uruguay - no ANI □ E1 R2 MF Uruguay - no ANI 7 digits □ E1 R2 MF Venezuela - ANI □ E1 R2 MF Venezuela - ANI 7digits □ E1 R2 MF Venezu
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□ T1 E&M FGB Wink □ T1 E&M FGB Wink (ANI B4 ADDRESS) □ T1 E&M FGD Wink □ T1 E&M Immediate □ T1 E&M Immediate Start □ T1 E&M Wink □ T1 E&M Wink Start A-Bit Only FXO □ T1 E&M Wink Start A-Bit Only FXS □ T1 E&M Wink Start □ T1 Ground Start FXO □ T1 Ground Start FXS □ T1 Loop Start FXO □ T1 Loop Start FXS Dynamix DW-E FAQ Q1. Forgotten user password to logon Dynamix DW-E. Answer: a. Logon by a user has Administrator right to reset the user’s password b.
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Answer: a. Check whether DW-E’s register time to live is too long or not. If yes, make it shorter from “H.323 -> Register Time to Live”. If we make it longer, it means it might need take long time to re-register to Gatekeeper after Gatekeeper failed or restart. If it is very short, will cause more IP traffic. b. Check whether Gatekeeper has a preset TTL setup or not. If so, the GK TTL will overwrite the DW-E’s TTL request by using the default value. Q4.
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Q9. In SIP Mode: Failed to hear the early media before call connected Answer: a. Make sure the 180 SDP or 183 SDP are enabled. b. Make sure the remote SIP end point can cut through voice before call connected. Q10. Cannot send or receive the DTMF to/from far end VoIP end point. Answer: a. In H.323 Mode: Make sure DW-E and other endpoint use same DTMF relay mode (e.g. H.245 Alphanumeric.) b. In SIP Mode: Make sure DW-E and other endpoint use same DTMF relay mode (e.g. SIP Info or RFC2833-payload type.) c.
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Example for SIP Mode voice service voip fax protocol t38 ls-redundancy 1 hs-redundancy 1 dial-peer voice 300 voip destination-pattern 20T rtp payload-type nte 110 voice-class codec 88 session protocol sipv2 session target ipv4:192.168.5.
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Q11. Internal Radius server does not work. Answer: a. Make sure “VoIP Authentication method” is set to “internal AAA”. b. Make sure “AAA” component is used in the call flow editor to take effect. c. Make sure only debit user is used for VoIP caller. Q12. PSTN hunting Group does not work. Answer: a. Make sure “PSTN hunting Group” component is used in the call flow editor to take effect. b. Make sure “prefix” is met your target dialed number.