User Manual

10 www.DynamiteRC.com
Dynamite Vision LCD AC/DC Charger
Warranty Services
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase
cannot provide warranty support or repair.
Once assembly, setup or use of the Product
has been started, you must contact Horizon
directly. This will enable Horizon to better
answer your questions and service you in the
event that you may need any assistance. For
questions or assistance, please direct your email
to [e-mail], or call
877.504.0233 toll free to speak to a service
technician.
Inspection or Repairs
If this Product needs to be inspected or
repaired, please call for a Return Merchandise
Authorization (RMA). Pack the Product securely
using a shipping carton. Please note that original
boxes may be included, but are not designed
to withstand the rigors of shipping without
additional protection. Ship via a carrier that
provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at
our facility. A Service Repair Request is available
at www.horizonhobby.com on the “Support”
tab. If you do not have internet access, please
include a letter with your complete name, street
address, email address and phone number where
you can be reached during business days, your
RMA number, a list of the included items, method
of payment for any non-warranty expenses and
a brief summary of the problem. Your original
sales receipt must also be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside
of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include
your original sales receipt verifying the proof-
of-purchase date. Provided warranty conditions
have been met, your Product will be repaired or
replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon
Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty
the repair will be completed and payment will
be required without notication or estimate of
the expense unless the expense exceeds 50%
of the retail purchase cost. By submitting the
item for repair you are agreeing to payment of
the repair without notication. Repair estimates
are available upon request. You must include
this request with your repair. Non-warranty
repair estimates will be billed a minimum of 1/2
hour of labor. In addition you will be billed for
return freight. Please advise us of your preferred
method of payment. Horizon accepts money
orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover
cards. If you choose to pay by credit card, please
include your credit card number and expiration
date. Any repair left unpaid or unclaimed after
90 days will be considered abandoned and will
be disposed of accordingly. Please note: non-
warranty repair is only available on electronics
and model engines.