User Manual

Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT
LIABILITY� Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted�
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury� By the act of use, setup or
assembly, the user accepts all resulting liability�
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to
the place of purchase�
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals)�
Safety Precautions
This is a sophisticated hobby Product and not a toy� It must be
operated with caution and common sense and requires some
basic mechanical ability� Failure to operate this Product in a safe
and responsible manner could result in injury or damage to the
Product or other property� This Product is not intended for use
by children without direct adult supervision� The Product manual
contains instructions for safety, operation and maintenance� It is
essential to read and follow all the instructions and warnings in
the manual, prior to assembly, setup or use, in order to operate
correctly and avoid damage or injury�
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair� Once assembly, setup or use of the
Product has been started, you must contact Horizon directly� This
will enable Horizon to better answer your questions and service
you in the event that you may need any assistance� For questions
or assistance, please direct your email to productsupport@
horizonhobby�com, or call 877�504�0233 toll free to speak to a
service technician�
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA)� Pack the Product
securely using a shipping carton� Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection� Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and
is accepted at our facility� A Service Repair Request is available
at www�horizonhobby�com on the “Support” tab� If you do not
have internet access, please include a letter with your complete
name, street address, email address and phone number where you
can be reached during business days, your RMA number, a list
of the included items, method of payment for any non-warranty
expenses and a brief summary of the problem� Your original sales
receipt must also be included for warranty consideration� Be sure
your name, address, and RMA number are clearly written on the
outside of the shipping carton�
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date� Provided warranty
conditions have been met, your Product will be repaired or
replaced free of charge� Repair or replacement decisions are at the
sole discretion of Horizon Hobby�
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost� By submitting the item for repair you are
agreeing to payment of the repair without notification� Repair
estimates are available upon request� You must include this
request with your repair� Non-warranty repair estimates will be
billed a minimum of 1/2 hour of labor� In addition you will be
billed for return freight� Please advise us of your preferred method
of payment� Horizon accepts money orders and cashiers checks,
as well as Visa, MasterCard, American Express, and Discover
cards� If you choose to pay by credit card, please include your
credit card number and expiration date� Any repair left unpaid or
unclaimed after 90 days will be considered abandoned and will be
disposed of accordingly� Please note: non-warranty repair is only
available on electronics and model engines�
United States:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair should
be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby�com with any questions or concerns regarding this
product or warranty�
United Kingdom:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call [phone] or e-mail us at sales@
horizonhobby�co�uk with any questions or concerns regarding this
product or warranty�
Germany:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call [phone] or e-mail us at service@
horizonhobby�de with any questions or concerns regarding this
product or warranty�
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc�, (Horizon) warranties that
the Products purchased (the “Product”) will be free from defects
in materials and workmanship at the date of purchase by the
Purchaser�
Limited Warranty
(a) This warranty is limited to the original Purchaser (“Purchaser”)
and is not transferable� REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER� This warranty covers only
those Products purchased from an authorized Horizon dealer�
Third party transactions are not covered by this warranty� Proof
of purchase is required for warranty claims� Further, Horizon
reserves the right to change or modify this warranty without notice
and disclaims all other warranties, express or implied�
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT� THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE�
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective� In the event of
a defect, these are the Purchaser’s exclusive remedies� Horizon
reserves the right to inspect any and all equipment involved in a
warranty claim� Repair or replacement decisions are at the sole
discretion of Horizon� This warranty does not cover cosmetic
damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part
of the Product� This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted repair
by anyone other than Horizon� Return of any goods by Purchaser
must be approved in writing by Horizon before shipment�