User's Manual
17
SIM card
malfunction
SIM card is damaged. Contact your
network service
provider.
SIM card is not properly
inserted.
Confirm SIM
card is properly
inserted.
There is a foreign
substance on the metal surface of
the SIM card.
Use a clean
cloth to wipe off the
metal contact point of
the SIM card.
Unable to
connect with the
network
Expired SIM card Contact your
network provider.
Outside the GSM service
area
Consult your
network provider on the
service area.
Poor signal. Please move
to a place with a better
signal and try again.
Unable to
make a call
Using the call bar function Cancel the
call bar function.
Using the fixed dialling
function.
Cancel the
fixed call setting.
Incorrect PIN
number
Consecutively enter the
wrong password three times.
Contact your
network provider.
Unable to
charge
Battery or charger is
damaged
Replace the
battery or charger.