User's Manual

8
FAQs and Solutions
You can check the phone simply before contacting with the post sales server in order for you to avoid the
excessive maintenance time and expense waste.
Cannot power the phone on
Check whether the Powering-on key is pressed and hold for 2 second or above;
Check whether the battery is contacted badly or not. Please remove the battery firstly and then try
to power the phone on;
Check whether the battery capacity is used UP or not; please charge the battery;
Upon power-on, there is information displayed
Input PIN: select the function of inputting PIN when the phone is powered on. The PIN shall be
input;
Input PUK: after the PIN is input wrongly for successively 3 times, the phone will be locked. The
PUK provided by the network operator should be input;
SIM card error