User guide
b. What happens if it tells me there is no disc inside the
printer, but there is a disc?
Dark-colored discs or pre-printed discs can fool the media sensor. To insure
the media sensor correctly recognizes a disc it is recommended that only
non-printed, white or silver-colored inkjet printable discs are used.
c. What if I unplug the power or USB in the middle of a
multiple print job?
If the printer is currently printing then the print job is lost. When reconnecting the
power or USB, the complete print job will be restarted.
d. How do I cancel a print job from the print queue?
For Windows users, go to the control panel and select “printers and faxes”. Double
click “DYMO DiscPainter” and right mouse click the print job and select “cancel”. If
the print job doesn’t get deleted, then unplug and plug in the USB cable.
For Mac users, go to the Utilities folder under applications and select print center.
When this opens up, please select DiscPainter. When the window opens up, you can
then select the appropriate print job and delete it.
f. What are the different lights on the top lid and what do
they mean?










