CD/DVD Printer User Guide
Copyright © 2007 Sanford, L.P. All rights reserved. Version 1.0 Revised 11/07. No part of this document or the software may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Sanford, L.P. Trademarks DYMO and DiscPainter are registered trademarks of Sanford, L.P. All other trademarks are the property of their respective holders.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Overview and Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Mac OS System Requirements. . . . . . . . . . . .
Caring for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Handling Inkjet Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using Printer Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the Ink Level . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction This chapter introduces the DYMO DiscPainter printer and covers the following topics: • • • • • Printer overview and features System requirements DiscPainter printer at a glance Important notes for printing on discs Road map for finding more information Printer Overview and Features The DiscPainter CD/DVD printer is a color inkjet printer that prints high-quality graphics, text, and images directly onto inkjet-printable CDs and DVDs with ease and accuracy.
Introduction Your Printer at a Glance These drawings show the front and back of the printer. The numbers in the illustrations correspond to the printer part names listed below the figure.
For More Information • Only use DYMO-branded inkjet cartridges. • Do not open the top cover or front cover during printing. • After printing, wait for the ink to dry completely before touching the disc to avoid smearing the ink and handle the discs only by the edges. For More Information The table below provides a road map to all the DiscPainter-related instructional information. Information Location/How to Access Quick Start Guide Included in product package.
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Chapter 2 Working with Discs This chapter describes how the DiscPainter printer works with inkjet-printable discs. About Printable CDs/DVDs Inkjet-printable CDs and DVDs are available in two basic sizes (diameters): Standard size (120 mm) and Mini size (80 mm). Inkjet-printable discs can be hub-printable (also called full face or full coverage) or non hubprintable.
Working with Discs Drying Time Drying times will vary based on the disc type and ink density used. Most discs should dry within seconds; however, depending on ink density, some discs may require much longer to dry. In general, do not touch the printed surface until you are sure it is dry and only handle the disc by holding the edge. Note The printer is designed to print only on inkjet-printable discs. If you print onto discs that are not inkjet-printable, the ink will not dry correctly and may pool.
Caring for Discs Caring for Discs This section contains information on how to care for your discs. Keep the following tips in mind: • Always place discs back in their protective covers when not in use. • Make sure the printing is completely dry before inserting a disc into its cover. If you are not sure the ink is completely dry, leave the disc to set overnight. To clean the printable side of a disc ♦ Using a clean, dry, lint-free cloth, gently wipe off the disc.
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Chapter 3 Printing from Mac OS The chapter describes how to print on a DYMO DiscPainter printer from Mac OS and covers the following topics: • Controlling printer features • Printing from other software Note See "Using Printer Services" on page 25 for information about using printer services from Mac OS or Windows.
Printing from Mac OS 4 Make any necessary adjustments to the settings. The settings are described in detail in this chapter. 5 When you are finished selecting printer features, click Print. Controlling Print Quality The Print Quality setting you choose is determined by the complexity of your design and the type of disc you are using. Generally, to obtain the most vibrant color and highest quality print results, choose Best as the print quality and use a glossy-surfaced disc.
Controlling Printer Features The Ink Density control on the DiscPainter Properties dialog box has settings for matte, glossy, and color or silver discs. Setting Description Matte 1 - 5 Uses less ink and the printed image is less dense. Recommended setting for inkjetprintable discs with a matte finish. Most inkjet-printable discs have a matte finish. Default setting is Matte 5. Glossy 6 - 7 Uses slightly more ink than the matte settings.
Printing from Mac OS Default Inside Diameter and Outside Diameter values are assigned to each of the paper size options. However, you can change these values if you need to expand or reduce the printable area on the disc (see "Customizing the Inner and Outer Diameter" on page 12 for information). To select the disc setting 1 Choose Page Setup from the File menu. 2 Select Page Attributes from the Settings drop-down list. 3 Select DiscPainter from the Format for drop-down list.
Controlling Printer Features To control the Inner and Outer Diameter ♦ From the Print dialog box, select the desired inner and/or outside diameter from the Inner Diameter in MM and/or Outer Diameter in MM drop-downs, respectively. Printing Multiple Copies You can easily print multiple copies of the same disc image. After each print job is finished printing, the Ink LED on top of the printer blinks yellow to indicate the print job is finished.
Printing from Mac OS Printing to the DiscPainter Printer This section describes the steps required to print images to your printer from applications other than the Discus for DYMO software. The printing process varies to some degree with different applications. Sample files for several common applications are provided to simplify printing from these programs. For details about printing using a particular program, see the documentation included with that program.
Printing to the DiscPainter Printer 3 Select the DiscPainter printer. (If you don’t see a list or menu used to select printers, see the documentation included with the program for instructions on selecting printers.) 4 Select Printer Features from the menu below the Presets menu. 5 Select the desired features from the Printer Features menus. See "Controlling Printer Features" on page 9 for details about the printer features. 6 Click Print.
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Chapter 4 Printing From Windows This chapter describes printing to the DYMO DiscPainter printer from Windows and covers the following topics: • Using the DiscPainter Status Monitor • Controlling print options • Printing from other software programs See “Printing from Mac OS” for information on printing from Mac OS.
Printing From Windows To access the printer services ♦ Click the DiscPainter Status Monitor icon and select Printer Services. A menu is displayed. See "Using Printer Services" on page 25 for more information. Note DYMO DiscPainter is grayed out in the menu if no DiscPainter printer is found. See "Installation Problems" on page 41 for more information.
Controlling Print Options 3 Click the Size/Quality tab. The Size/Quality pane is displayed. Note The settings you define as described above are saved until you change them. However, if you change the print options from within an application (such as Adobe Photoshop), the settings you define are not saved. Controlling Print Quality The Print Quality setting you choose is determined by the complexity of your design and the type of disc you are using.
Printing From Windows Controlling Ink Density Inkjet-printable discs are coated with a special material that allows the ink to adhere to the surface. Each disc manufacturer uses their own formula for this coating, making the ink absorption characteristics different from manufacturer to manufacturer. The Ink Density setting allows you to select the amount of ink used when printing your designs based on the type of disc you are using and the look you prefer.
Printing to the DiscPainter Printer To select the Disc Settings option ♦ Select the disc setting that matches the size and type of inkjet-printable disc you are using. The calipers correspond to the values displayed in the Inner Diameter (mm) and Outer Diameter (mm) fields. The values (in millimeters) in these fields control the printable area on the disc.
Printing From Windows For details about printing using a particular application, see the documentation included with that program. For information on using the printer with the DiscPainter software, see the Discus for DYMO Online Help. Below are some general tips on using the printer with other applications. To configure your application to print to the DiscPainter printer • Set up a paper size that matches the size of the disc you are using. For example, if printing to a Standard (120 mm, 4.
Printing to the DiscPainter Printer General Printing Instructions Discus for DYMO automatically sets the printer options based on the settings you select on the Project Preview tab. However, if you are printing from another application, you may need to manually control the printer settings. When you are ready to print an image, follow the steps in this section. To print to a DiscPainter printer 1 Insert a blank disc into the printer (see "Loading Discs" on page 6 for information). 2 Select Print.
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Chapter 5 Caring for Your Printer This chapter describes how to care for your DYMO DiscPainter printer and covers the following topics: • • • • • Handling print cartridges Using printer services Replacing the inkjet cartridge Cleaning the printer Repacking the printer for travel Handling Inkjet Cartridges Below are some tips on working with inkjet cartridges. • Keep new inkjet cartridges in their protective packaging until you are ready to use them.
Caring for Your Printer To access printer services from Mac OS 1 From the Finder, select Applications>Utilities>Printer Setup Utility. The Printer List dialog box is displayed. 2 Select DiscPainter from the Printer List. 3 Click . The Printer Services dialog box is displayed. To access printer services from Windows ♦ Click the DiscPainter Status Monitor icon in the Windows system tray and select Printer Services. The Printer Services dialog box is displayed.
Using Printer Services Cleaning the Inkjet Cartridge You can clean the inkjet cartridge to help eliminate print output problems related to the inkjet nozzles. If you see white lines (blank lines where ink should appear), this could mean one or more of the small nozzles that deliver the ink are clogged. You should clean the inkjet cartridge. Note Heavy cleaning should only be performed when the printer has not been used for an extended period of time. To clean the inkjet cartridge 1 Click Clean Cartridge.
Caring for Your Printer Replacing the Inkjet Cartridge The DiscPainter printer uses a single, multicolored, inkjet cartridge (US part number 1738252; EU part number SO740790). To replace the inkjet cartridge 28 1 Open the top cover. 2 Push the blue cartridge release lever to unlock the purple cartridge latch. 3 Remove the old cartridge. 4 Carefully remove the new inkjet cartridge from the packaging. 5 Remove the protective tape from the cartridge.
Cleaning the Printer 6 Insert the inkjet cartridge into the cartridge bay with the label facing up and the gold contacts towards the front of the printer. 7 Press the purple cartridge latch down until it locks in place. 8 Close the top cover. 9 Wait four minutes after changing the inkjet cartridge before printing. This allows the ink temperature to equalize.
Caring for Your Printer Repacking the Printer for Travel The printer’s disc tray is carefully aligned to print perfectly. This alignment can be affected when the printer is bumped or otherwise mishandled during shipping. When you originally unpacked your printer, you removed a piece of cardboard from in front of the disc tray and two pieces of foam packing from inside the ink cartridge compartment.
Repacking the Printer for Travel 9 Insert the foam packing block into the space on the right side of the ink cartridge. 10 Close the top cover. 11 Pack the printer in the original packaging.
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Chapter 6 Printing Over a Network This chapter describes how to print to a DYMO DiscPainter printer over a network. The topics covered in this chapter are: • “Printing to a Shared Printer from Mac OS” • “Printing to a Shared Printer from Windows” The following are the general steps you need to follow to set up a printer for printing over a network. These steps are provided as a general overview and reminder that you must be able to print locally to the printer before you can share it.
Printing Over a Network 2 Double-click Print & Fax. The Print & Fax dialog box is displayed. 3 Select the printer you want to share and then click Sharing. The Sharing pane is displayed. 4 Select the Share these printers with other computers check box and then select the check box in front of each printer you wish to share. 5 Close the Print & Fax dialog box. Adding a Shared Printer Before you can print to a shared network printer, you need to install DiscPainter software on your local computer.
Printing to a Shared Printer from Windows 3 Click Add. The Printer Browser dialog box is displayed. 4 Select the printer and then click Add. The shared printer is added to the Printer List dialog box. 5 Close the Printer List dialog box. Printing to a Shared Printer from Windows This section describes how to print to a shared DiscPainter printer in a Windows XP workgroup.
Printing Over a Network The DYMO Printer Properties dialog box is displayed with the Sharing pane open. 3 Select Share this printer. 4 Optionally, enter a different name for the printer in the Share name field. This is the printer name that appears to other users on the network. 5 Click OK. The share icon (hand) is displayed under the shared printer. This indicates that other users in the workgroup can print to this printer.
Chapter 7 Frequently Asked Questions This chapter gives answers to some frequently asked questions about working with the DiscPainter CD/DVD printer. What kind of discs can I print on with the DiscPainter printer? You can only print on discs designed for inkjet printers. Do not use thermal discs, which can also have a white printable surface, or other non inkjet-printable discs.
Frequently Asked Questions What software do I need to print to my DiscPainter printer? The DiscPainter printer software included with your printer is all the software you need to print from any application to the DiscPainter printer. The DiscPainter software installation includes the Discus for DYMO software for creating disc designs; however, you can print to the DiscPainter printer using many popular design programs, such as Adobe® Illustrator® or Photoshop®.
Can I install more than one DiscPainter printer on my computer? Installing multiple DiscPainter printers is not supported at this time. How do I pack the printer for travel? When transporting the printer, make sure you pack the printer as it was packed in the original packaging using the foam packing blocks and cardboard insert. Refer to "Repacking the Printer for Travel" on page 30 for complete instructions on packing the printer properly.
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Chapter 8 Troubleshooting This chapter describes how to resolve errors you might encounter using your DYMO DiscPainter printer. Topics covered in this chapter include: • Installation problems • Printing problems Installation Problems This section lists some software installation problems you might encounter and provides information on how to resolve the problems.
Troubleshooting Printing Problems This section lists some printing problems you might encounter while printing and provides information on how to resolve the problems. Error Messages Below are conditions and error messages you might encounter while using the printer, along with possible solutions to the problems Condition/Message Possible Solution No Printer Connected Check the following: Make sure you use the USB cable that came with the printer. This cable is rated for USB 2.
Printing Problems Printer Status Lights The Power and Ink LED status lights on top of the printer indicate the current status of the printer. Power Light Ink Status Light Description Solid Green Any state Ready to print. Solid Green Blinking Yellow Disc printing is finished; remove disc from disc tray. Blinking Green Blinking Yellow Wrong or missing media. Cover opened during printing. Solid Red Blinking Red Wrong or missing ink cartridge. Solid Red Any state General error.
Troubleshooting The self-test pattern is designed to allow you to use one disc for multiple self-tests. Save your disc for future tests. To print a self-test image 1 Insert a blank printable disc in the printer and close the disc lid. 2 Do one of the following: • For Windows, click the DiscPainter Status Monitor icon in the Windows system tray and select Printer Services. • For Mac OS, select the DiscPainter printer and click on the Printers List dialog box.
Printing Problems To open the disc lid when it is locked 1 Disconnect the power cord from the printer. 2 Pull the two disc lid release levers forward. The front cover opens. 3 Remove the disc from the disc tray. Note If you attempt to open the disc lid during printing, printing will be interrupted and the image will not print correctly.
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Chapter 9 Printer Specifications The chapter gives the specifications for the DYMO DiscPainter printer. Physical Specifications Print Method Inkjet Resolution Up to 1200 dpi Height 4.33" (110 mm) Length 10.62" (270 mm) Width 5.7" (145 mm) Weight 2.65 lbs. (1.2 kg) Power Specifications Printer Power Adapter Requirements Input Output AC 100-240V 3.0A ~1.
Printer Specifications Declaration of Conformity This device has been tested and complies with the requirements of: EN60950: Low Voltage Directive Product Safety FCC Part 15 Class B EN55022: Radiated and Conducted Emissions B EN50082-1: Generic Immunity ESD, RF, and Transient Susceptibility RoHS Compliant Waste from Electric & Electronic Equipment (WEEE) The equipment that you bought has required the extraction and use of natural resources for its production.
This warranty does not apply to refurbished or reconditioned products. This warranty covers only normal use in the United States and Canada. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the DYMO DiscPainter printer caused by parts or supplies not manufactured, distributed or certified by Sanford.
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Index A F adding shared printer (Mac OS) 34 shared printer (Windows) 36 application programs printing from 14 FAQs 37 features 1 front cover 2 C cancelling printing 15, 23 caring for discs 7 cleaning discs 7 inkjet cartridge 27 cleaning the printer 29 color finish 5, 20 copies, printing 13 D default settings 21 disc tray 2 DiscPainter print options 18 discs caring for 7 cleaning 7 defining diameter 12 diameter 12 drying time 6 finishes 5, 20 handling 2 hub-printable 5 inserting 6 loading 6 mini 5, 21 p
power requirements 47 Print Quality settings 10 printable area 21 printer cleaning 29, 38 default settings 21 packing for travel 30 selecting paper size 21 self-test 43 services 18, 25 sharing (Mac OS) 33 sharing (Windows) 35 specifications 47 status lights 2, 43 printing 14, 21, 23 cancelling 15, 23 network 33 options 18 quality 19 setting paper size 14 software 38 speed 19 status 43 printing from other applications 21 programs printing from 14 Q QuarkXPress 14, 22 R reliability specifications 47 repacki