Specifications

SUSPEND: Working with Multiple Customers on a Single PC
Has this ever happened to you? You’re working with a customer to design multiple items, and someone
else comes in for a quick pick-up/payment. It is possible temporarily SUSPEND the order in progress,
assist the second customer, then pick up where you left off! This is also helpful in a multi-station
environment where you may want to move to another PC, equipped with visualization.
How to Temporarily SUSPEND an Order in Progress
From the WRITE INVOICE screen:
-Click SUSPEND after populating the invoice with at least one item
-(optional)Enter a comment to better identify this transaction (customer name, item, etc)
-Click SAVE
How to RESUME a Previously Suspended Order
From the WRITE INVOICE screen: (blank)
-Click RESUME
-Select the desired project from the list (note: the most recent is on top)
-Click RESUME
Adding a Minimum Markup Factor for Mats
This feature lets you set a different markup multiplier if the retail price goes below the cost of a full sheet.
If so, the program will multiply the cost of the full sheet by this markup factor. If set to zero, this new
feature will be ignored.
From the CONFIGURE MENU:
-Click MATS
-Enter multiplier factor in the minimum price markup field. Ex: 1 (1 times the cost of a FULL sheet)
-Click SAVE
Flexible Ways to Find/Look-Up a Customer
Version 5 introduced new methods to make finding customer records easier. These new methods work in
the PAYMENT, STATUS, WRITE INVOICE, and CUSTOMER FIND, and WRITE INVOICE FIND screens. In→ →
addition to regular searches, the column headers can be clicked, to sort the entire database by that
column. For example: You can click FIRST NAME to sort and find all customers named MIKE.
From any search screen:
-Do one of the following:
Type the customer’s LAST name, company name, or any of their phone numbers in the search box
--or—
Enter the Invoice # or Framing Workorder # in the appropriate field, if applicable
--or—
Click any column header to sort by that field (last name, first name, phone, company, city, state, etc)
-Once the proper record is highlighted, click SELECT CUSTOMER or hit the ENTER key.
Shortcut: In some screens, you can filter it to show only customers w/balances due. Click the check box.
LifeSaver Tips & Tricks compiled by customer Mike Labbe www.getthepictureframing.com
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