Warranty Guide

Dyconn Limited Warranty
All Dyconn Faucet products are manufactured and tested with the highest quality standards and rigorous quality
control process. This warranty is limited to the non-commercial use of Dyconn Faucet products purchased and
installed in the United States and Canada.
Dyconn Faucet Brand Limited Warranty on Faucets and Kitchen/Bath Accessories
Dyconn Faucet warrants its faucet products to be free from manufacturing defects in material and workmanship
during the normal non-commercial use for a period of (3) three years for all non-electrical component items and (1)
one year for all electronic component related items (such as, but are not limited to, products like the sensor faucet
and bidet toilet) from the initial purchase date by the original owner/end-user for personal household use. Dyconn
Faucet also warrants its part and accessory products to be free from manufacturing defects in material and
workmanship during the normal non-commercial use for a period of one (1) year from the initial purchase date by the
original owner/end-user for personal household use. This warranty is non-transferable between homes or owners and
only applicable for residential use. Any commercial or industrial use of Dyconn Faucet products automatically voids
the warranty. Any warranty claim must include the original sales receipt as proof of purchase from an Authorized
Dealer or Distributor of Dyconn Faucet products. (Authorized Dealers can be found on the Dyconn Faucet website).
Dyconn Faucet recommends installation of all Dyconn Faucet products by licensed professionals. Dyconn Faucet will
not be held responsible for any damages or product failure due to improper installation, misuse or the failure to
adequately utilize a licensed professional. Proper care and maintenance for all products is standard, like any other
household appliances and fixtures to ensure proper function and a lasting product. Instructions are provided in your
manual on the proper care and maintenance of Dyconn Faucet products.
This warranty will not cover any damages that might be caused by the product. (In some instances, specific states do
not allow for such limitations, therefore, this may not apply to all owners).
Any and all warranty claims must include the original sales receipt as proof of purchase from an Authorized Dealer or
Distributor of Dyconn Faucet products. Please contact Dyconn Faucet Support or Sales Department for assistance
with the verification process. Any product reported to Dyconn Faucet as defective will be repaired or replaced (with a
product of equal value) at the company's discretion. If Dyconn Faucet is not able to replace or repair the product,
Dyconn Faucet may elect to refund the original purchase price to the original purchaser in exchange for the product's
return. Dyconn Faucet has full rights to inspect any Dyconn Faucet product reported as defective prior to repair or
replacement. Any repair and replacement costs EXCLUDE shipping, labor for removal or re-installation, and any
consequential or special damages associated with the return, replacement, and installation of your product. To ease
the duration and financial burdens of the warranty process for our customers, Dyconn Faucet may request images
and/or videos of products to assess the product's condition and determine the necessary replacement parts.
Replacement parts and warranty claims may be obtained by contacting us using one of the following methods:
Phone: [phone] (in the U.S. and Canada)
Email: [e-mail]
http://www.dyconnfaucet.com/index.php/support/warranty
Write to us:
Dyconn Faucet Warranty
382 N. Lemon Avenue #122
Walnut, CA 91789
Dyconn Faucet reserves the right to modify the warranty at any time, it being understood that any such modifications
will not supersede warranty conditions that are applicable at the time of the original sale of products in question.
Though Dyconn Faucet products are certified by various agencies, Dyconn Faucet makes no implication that
products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine any
code compliances when installing and using Dyconn Faucet products.
Limitations of Warranty: