ProntoXway Hardware Guide (Version 1.
ProntoXway Hardware Guide Introduction 1 Overview 2 Installation 3 Operation 4 Maintenance 5 Appendix A Index I
Hardware Guide Version 1.0 for the ProntoXway Copyright © 2008 by DVS Digital Video Systems AG, Hanover. All rights reserved. The manuals as well as the soft- and/or hardware described here and all their constituent parts are protected by copyright. Without the express permission of DVS Digital Video Systems AG any form of use which goes beyond the narrow bounds prescribed by copyright legislation is prohibited and liable to prosecution.
Headquarters: DVS Digital Video Systems AG Krepenstr. 8 30165 Hannover GERMANY Phone: +49-511-67807-0 Fax: +49-511-630070 E-mail: info@dvs.de Internet: http://www.dvs.de Support: Phone: +49-511-67807-25 Fax: +49-511-67807-31 E-mail: support@dvs.de For the Americas: U.S. Headquarters: DVS Digital Video, Inc. 300 East Magnolia Boulevard, Suite 102 Burbank, CA 91502 USA Phone: +1-818-846-3600 Fax: +1-818-846-3648 E-mail: info@dvsus.com Internet: http://www.dvsus.
Registration Form Dear customer, this product was developed and tested thoroughly. Unfortunately, the possibility of problems and errors can never be ruled out. To support us in helping you as fast as possible if such a case occurs, please fill in this registration form and send or fax it to the address on the right. PLEASE SEND TO: DVS Krepenstr. 8 30165 Hannover GERMANY Fax: +49-511-630070 You may also use our online registration form which can be accessed from the following internet page: http://www.
Contents 1 Introduction ............................................................................... 1-1 1.1 1.2 1.3 1.4 1.5 2 C Overview ............................................................................. 1-3 Target Group ........................................................................ 1-4 Conventions Used in this User Guide .................................... 1-4 Safety Instructions ................................................................ 1-5 Important Notes ............
ProntoXway Hardware Guide 4 Operation ................................................................................... 4-1 4.1 Starting the System .............................................................. 4-1 4.2 Shutting Down the System ................................................... 4-2 5 Maintenance .............................................................................. 5-1 5.1 Hard Disk Maintenance ........................................................ 5-2 5.1.
Introduction 1 This documentation describes how to use the hardware of the ProntoXway of the Pronto disk recorder series manufactured by DVS. ProntoXway is a powerful multi-channel disk recording system with enormous flexibility. It offers two totally independent video channels in a single system which share the same storage, and thus the functionality of two disk recorders in one box.
ProntoXway Hardware Guide FC/SAN Fibre Channel interface, for example, for a real-time capable connection to an external Fibre Channel disk array. 10GE 10 Gigabit Ethernet connection interface. InfiniBand InfiniBand connection interface. Raster Customer tailored video rasters for inand output. 12 Bit Support of 12- and 16-bit file formats (DPX and TIFF) for in- and output. 4K Workflow non-real Non-real-time workflow with 4K materitime al including capturing and play-out.
Introduction 1.1 Overview This guide informs you about the installation of the ProntoXway hardware, its operation as well as all connection possibilities. Furthermore, it describes maintenance tasks that you may carry out on your own. The chapters contain the following information: Chapter 1 Begins with a short introduction to the ProntoXway, followed by a note regarding the audience this manual is written for and an explanation of the conventions used in this manual.
ProntoXway Hardware Guide 1.2 Target Group To use this manual you should have experience in handling video and computer equipment. Additionally, to use the ProntoXway in connection with other equipment, e.g. a camera or a VTR, you should know how to handle this equipment. When performing maintenance tasks on the ProntoXway hardware, you must be qualified to work on, repair and test electrical equipment. 1.
Introduction 1.4 Safety Instructions To use the ProntoXway correctly please heed the following: Please read the following safety instructions carefully before attempting any installation and/or performing any work on the ProntoXway. If the ProntoXway is not used in compliance with the safety instructions, the warranty and all resulting liability claims will be void. General The ProntoXway has been built according to the applying safety regulations.
ProntoXway Hardware Guide – Do not perform any changes or extensions to the ProntoXway whatsoever. Transportation The ProntoXway is a very sensitive device. Especially the hard disks of the system must be handled with greatest care. Therefore, observe in case of transportation: – Handle the ProntoXway with great care. – Always use the original packing or a similar structured packing for transportation as detailed in section “Packing Instructions” on page A-12. – Avoid shocks or vibrations during transport.
Introduction 1.5 Important Notes The following provides information about warranty, a note about the conformity of the product and some other general information. Warranty Information This product is warranted to be free of defects in materials and workmanship for a period of one year from the date of purchase. DVS extends this Limited Warranty to the original purchaser. You have to keep the original packing and use it in case of transportation. Otherwise this warranty will be void.
ProntoXway Hardware Guide Product Disposal (B2B) Used electrical and electronic products should not be disposed of with general household waste. At the end of its service life you may return the DVS product after appropriate prior notification to either your local distributor or DVS in Germany. DVS will then take the device free of charge to a waste disposal organization which will recycle and reuse it environmental friendly.
Overview 2 This chapter provides a detailed overview of the ProntoXway hardware. First, some particularities of the ProntoXway, i.e. about its video channels and the multi-device operation mode, will be pointed out. Then the system will be shown in a front and a rear view and all its parts and connectors will be described. For explanatory reasons the section about the rear also contains some further information about the digital video inand outputs.
ProntoXway Hardware Guide 2.1 Video Channels and Multi-Device The ProntoXway is a disk recording system manufactured by DVS offering two totally independent video channels in a single system, and thus the functionality of two disk recorders in one box. Each video channel can be controlled independently from the other with its own user interface.
Overview 2.2 Overview of the Front This section gives an overview of the front of the ProntoXway. After an overall overview of the front the operable front panel at the top of the system will be described first. This will be followed by descriptions of the faceplate and the hard disk array. The section will be concluded with some explanations about the DVD drive. 2.2.
ProntoXway Hardware Guide faceplate/ hard disk array The faceplate covers the hard disk array. If you need access to one of the hard disks, for example, to replace it, it can be lifted. The faceplate will be described in more detail in section “Faceplate” on page 2-6. The hard disk array contains the main storage hard disks which can be used to store video and audio material. All disks can be replaced easily in case of failure.
Overview No. Item Explanation 2 alarm LED This LED indicates that a hardware malfunction occurred. 3, 4 LAN 1/2 LEDs Indicate that a valid network is connected to the first/second LAN connection at the rear of the system (see section “ATX Connector Panel” on page 2-15). 5, 6 USB ports The USB connectors (universal serial bus) at the front offer you the possibility to connect other devices such as memory sticks easily. 7 power The power switch turns the system on or off.
ProntoXway Hardware Guide A B C D 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 LEDs: hard disks: A: D: C: B: 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 Figure 2-4: HDD LEDs and the hard disk array Starting from the left, the first four LEDs display the accesses to the top row of hard disks (see section “Hard Disk Array” on page 2-7); the second four LEDs show the state of the bottom row of the hard disk array; the third LED group belong to the third row (from the top), while the fourth group represents the second
Overview ProntoXway Figure 2-6: Lifting of faceplate Then you can access the hard disks of the hard disk array (see section “Hard Disk Array” on page 2-7). The faceplate can be removed for transport reasons (see section “Removal of the Faceplate” on page 5-15). 1 2.2.5 Hard Disk Array 2 The hard disks of the hard disk array are used to store your video and audio material. It is the main storage of the ProntoXway. To prevent data loss in case a hard disk fails, it may be RAID protected.
ProntoXway Hardware Guide lifted faceplate hard disk array Figure 2-7: Hard disk array Each hard disk of the array is connected to the system with the help of a disk carrier which makes the removal of a hard disk from the system easy, for example, in the event of a failure. disk carrier lever opener LED disk power LED disk activity Figure 2-8: Hard disk carrier overview Further information about how to remove and exchange a hard disk can be found in section “Hard Disk Maintenance” on page 5-2.
Overview LED disk activity Indicates the status of the hard disk of the disk carrier (see also section “HDD LEDs” on page 2-5): off Hard disk is idle. green Hard disk is accessed. red A hard disk or hard disk carrier related error has occurred. 2.2.6 DVD Drive The system is equipped with a DVD drive which can be used for service purposes or to install additional software.
ProntoXway Hardware Guide 2.3 Overview of the Rear This section describes the rear of the system. After an overall overview of the rear some explanatory details about the digital video in- and outputs are given. Next, the main connector panel will be described, followed by detailed descriptions of the ATX connector panel, the slot panel connectors and the power supply. 2.3.1 The Rear of the System This section provides an overview of the rear of the system: main connector panel Ch.
Overview slot panel connectors The slot panel connectors of the ProntoXway provide, for example, the video I/O panel containing video connections and the graphic card panel. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer request. More details about the slot panel connectors can be found in section “Slot Panel Connectors” on page 2-16. power supply The redundant power supply provides the system with power.
ProntoXway Hardware Guide The table below shows the signal distribution over the SDI (serial digital interface) in- and output ports for the different color modes.
Overview LTC In Ch. 1 LTC Out PUSH not used LTC In Ch. 2 Ch. 2 Dig. Audio 9 - 16 Ch. 1 Dig. Audio 9 - 16 not used RMT In Ch. 1 RMT Out HD In B 1 HD Out B 1 CVBS Out 1 RMT In Ch. 2 RMT Out HD In B 2 HD Out B 2 CVBS Out 2 LTC Out PUSH Ch. 2 Dig. Audio 1 - 8 Ch. 1 Dig. Audio 1 - 8 Figure 2-11: Main connector panel on rear Item 1 Description Ch. 1 LTC In XLR connector (female) for the input of longitudinal timecode for video channel 1 2 Ch.
ProntoXway Hardware Guide Item 2-14 Description Ch. 2 RMT In DB-9 connector (female), serial RS-422 interface for an input of slave control signals for video channel 2 Ch.
Overview 2.3.4 ATX Connector Panel The ATX connector panel on the rear of the ProntoXway holds the connectors of the computer system. It provides the following connections: 1 3 2 4 5 6 7 8 Figure 2-12: ATX connector panel on rear 1 2 No.
ProntoXway Hardware Guide 2.3.5 Slot Panel Connectors The ProntoXway provides on its slot panel connector area various connections, such as the graphic card panel and the video I/O panel. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer request.
Overview Video I/O Panel Channel 1/2 The video I/O panels of the ProntoXway hold each one digital video interface (DVI connector) for an output of analog and digital video signals, some links of the serial digital interface (A ports) and a reference input. There is one video I/O panel available for each video channel of the ProntoXway (left panel is usually video channel 1, right panel video channel 2).
ProntoXway Hardware Guide Item Description (HD) SDI OUT BNC connector for an output of digital video signals (serial digital interface, port A) for video channel 1/2; either output of YUV in single-link or first stream of YUVA/RGB[A] in dual-link mode Ref In BNC connector for a synchronization of video signals for video channel 1/2, i.e. the reference input; input of horizontal or composite sync depending on software settings 2.3.6 Power Supply The redundant power supply provides the system with power.
Overview handle LED latch power cable socket With the handle of the power supply unit you can pull the unit out of the power supply once it is unlocked with the latch. The LED indicates the state of the power supply unit: green The power supply unit is operating normally. red/off The power supply unit is either disconnected from power or has a malfunction. off The system is disconnected from power completely or in standby mode. In some cases this may also indicate a malfunction.
ProntoXway Hardware Guide 2-20
3 Installation This chapter describes the installation procedure of the ProntoXway hardware. The system must be installed properly before you can start working with it. To install the hardware of the ProntoXway perform the following: y Unpack the ProntoXway and its accessories. 1 Please check your delivery and compare it with the delivery note which has been included in the package on an extra sheet of paper. In case of missing items, please contact your local vendor or DVS immediately.
ProntoXway Hardware Guide 3-2
4 Operation This chapter describes how to operate the ProntoXway hardware, i.e. it is explained how to start the system and how to shut it down. For both procedures you have to use the power switch of the operation items on the front of the system. 1 power switch 2 3 4 Figure 4-1: The power switch All other items necessary for a correct operation of the ProntoXway hardware, such as the LEDs or the reset button, are described in chapter “Overview” on page 2-1. 5 A I 4.
ProntoXway Hardware Guide 4.2 Shutting Down the System There are several possibilities to shut down the ProntoXway. All depend on whether the operating system is already loaded or not. Please act accordingly. To shut down the system perform the following according to the state of the system’s operating system: After a shut-down wait at least ten seconds before starting the system again. This time is needed to safely erase all memory banks of the system.
Maintenance 5 This chapter explains the maintenance work that you can perform on your own. For each work a detailed procedure description is given. If you experience trouble with the system that cannot be resolved with the work described here or the section “Troubleshooting” on page A-2, please contact your local vendor or DVS directly.
ProntoXway Hardware Guide 5.1 Hard Disk Maintenance This section deals with the possible event of a hard disk failure as well as further hard disk maintenance tasks. First, some introductory information about RAID are provided. After that follows a description how to act when a hard disk fails. 5.1.1 Introduction to RAID In a system where huge amounts of data are processed, large storage capacities combined with high data throughputs are mandatory.
Maintenance di sk se t1 di sk se t2 Figure 5-1: Disk sets in the DVS system If one hard disk within a disk set fails, the missing data can be recalculated due to the parity information stored on the other disks of the set. Thus, a DVS system equipped with RAID 5 can withstand disk failures without losing data or access to data. If a second disk within the same disk set fails, your data will be unrecoverable. 1 2 3 5.1.2 Replacing a Hard Disk In case of a hard disk failure an alarm will be sounded.
ProntoXway Hardware Guide RAID 5 systems: Replace the failed disk as soon as possible. If you do not replace a broken disk in time and another disk fails in the meantime, your data may be unrecoverable. RAID 0 systems: If a hard disk fails, your data will be unrecoverable. It is strongly recommended to perform backups of your data at regular intervals. The hardware replacement of a failed disk can be divided into three steps: 1. 2. 3. Remove the hard disk from the system. Replace the hard disk.
Maintenance Figure 5-2: Pulling out the lever This takes the hard disk installed in the disk carrier out of the system’s interfaces inside. y Once the interface connection inside the system is severed, you can pull the disk carrier out of the system. Now the hard disk is removed from the system and it has to be replaced in the next step.
ProntoXway Hardware Guide Move it until you feel the resistance of the hard disk interface inside the system and until the lever retracts by itself from the pushing. It is important that you do not use the lever to insert the disk carrier. Apply an even pressure only to the carrier directly until the lever moves back by itself. y Then simply close the lever until it snaps back in place which as a result will slide the carrier completely back in.
Maintenance 5.1.3 Setting Up the Stripe Set After a failure of the hard disk array because of a broken hard disk (systems with RAID 0), you have to set up the disk stripe set anew to make a sufficient fast location for real-time operations available again to the system. A stripe set is a group of hard disks that can be accessed through the operating system as one drive.
ProntoXway Hardware Guide 5.1.4 Formatting the Main Storage This section provides some information you should observe if you want to format the main storage of the DVS system. The DVS system uses several hard disks combined to a stripe set as the location where to store the video data. If you want to format the hard disk array, please observe the following: In general, a configuration and formatting of hard disks is part of how the operating system manages hard disks.
Maintenance 5.2 Opening and Closing the Casing Some tasks described in this manual require an opening of the system’s casing and the closing of it afterwards once the intended work is finished. Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the ProntoXway system perform the following: The system your are working on operates with voltages that can be hazardous to your health.
ProntoXway Hardware Guide With this the task to close the casing is finished and you can turn the system back on at any time. 5.3 Fan Maintenance To cool the many hard disks installed in the system as well as the other electronic parts (e.g. the motherboard), the system is equipped with several fans that can be exchanged in case of a failure easily. This section describes what to do if a fan failure takes place.
Maintenance With the casing of the system open, you can now test the fans. For this you have to plug in the power supply again. Testing the fans is possible only with an opened casing and the power turned back on. Once the power cables are plugged in again do not touch anything else than the external power cords or the power switch at the front of the system. Under no circumstances reach inside the system. After testing the fans switch off the power and disconnect the power cables immediately.
ProntoXway Hardware Guide y Unscrew the finger protection grille from the broken fan and afterwards screw off the fan from the fan bracket. y Replace the broken fan with a new one and reassemble the fan module: Screw the fan to the fan bracket and afterwards the finger protection grille to the fan. Only use original manufacturer spare parts. Other spare parts might damage your system. y Re-insert the repaired fan module into the system.
Maintenance 5.4 Power Supply Maintenance The redundant power supply provides the system with power. It is a very reliable and enduring part of the system because it consists of several independent power supply units: Even if one fails the others will still offer enough power to keep the system working. The system can be operated with one power supply unit out of order. However, if another one fails the system is likely to break down.
ProntoXway Hardware Guide y Slide the new unit into the power supply until it clicks into place. Only use original manufacturer spare parts. Other spare parts might damage your system. When completely inserted please observe that the latch is truly in place and locking the unit. y Connect the power source (the power cord) to the newly installed power supply unit. y After that check the LED indicating the status of the power supply unit: If it is lit up in green, the unit is working properly.
Maintenance 5.5 Removal of the Faceplate The faceplate of the system can be removed, for example, for transports. For this perform the following: The system must be operated only with the faceplate installed to ensure electromagnetic compatibility. y Lift the faceplate of the system (see section “Faceplate” on page 2-6). Beneath it you will see a cable with a jack connection that supplies the DVS logo of the faceplate with power. y Unplug the jack connection.
ProntoXway Hardware Guide 5-16
Appendix A This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the ProntoXway are provided.
ProntoXway Hardware Guide A.1 Troubleshooting The table below lists some errors that may occur during the operation of the ProntoXway and details how to resolve them. If you experience trouble with the system that cannot be resolved with the solutions described here or in chapter “Maintenance” on page 5-1, please contact your local vendor or DVS directly. Error Accesses to the main storage are slow. Cause The data storage is too full.
Appendix Error An alarm is sounded and the alarm LED is off. The alarm cannot be switched mute with the mute button. OR Cause Solution The system is overheated. If you can rule out the above mentioned causes, the alarm must be due to overheating. An overheating rarely occurs, and then most likely caused by too much dirt accumulated at the ventilation holes. Shut down the system immediately (see section “Shutting Down the System” on page 4-2).
ProntoXway Hardware Guide A.2 Technical Data This section provides technical data of the ProntoXway. When installing the DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away. A.2.1 General Technical Data The general technical data of the ProntoXway are as follows: Weight approx.
Appendix A.2.2 Dimensions The following figure shows the dimensions of the DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of connectors used.
ProntoXway Hardware Guide A.3 Hardware Specifications The following table shows the hardware specifications of the ProntoXway as they are available for each video channel.
Appendix Table A-1: ProntoXway specifications per video channel (cont.) Data Formats Color Modes YCbCr 4:2:2 YCbCrA 4:2:2:42 RGB 4:4:42 RGBA 4:4:4:42 Storage Format Uncompressed YUV 4:2:2 YUVA 4:2:2:4 RGB 4:4:4 RGBA 4:4:4:4 all in 8/10/122 bit, user selectable Internal Processing Color space conversion User definable LUT Frame repetition Input raster detection Audio Formats 48 kHz, 20/24 bit 1 1) In SD video modes only. 2) Optionally available.
ProntoXway Hardware Guide A.4 Video Rasters The following table shows the supported video rasters. All frequencies indicate the frame rate. Some rasters are available as optional features only. Table A-2: Supported video rasters Raster A-8 Total lines per frame x size y size Aspect ratio 525i /29.97 (NTSC) 525 720 486 4:3 625i /24 (Slow PAL) /25 (PAL) 625 720 576 4:3 525i /29.97 (NTSC HR) 525 960 486 16:9 625i /25 (PAL HR) 625 960 576 16:9 720p /23.976/24/25/29.97/30 /50/59.
Appendix A.5 Signal In- and Outputs This section provides pin-out information about some of the connectors provided by the ProntoXway. Digital Video Interface (DVI-I Connector) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 C1 C2 C3 C4 C5 (external view; female on interface, male on cable) 1 Table A-3: Pin-out for Digital Video Interface Connector (DVI) Pin No. Signal Pin No. Signal 2 Pin No.
ProntoXway Hardware Guide Digital Audio (25-Pin D-Sub Connector) 13 1 25 14 (external view; female on interface, male on cable) Table A-4: Dig. Audio Ch. 1-8 Pin No. A-10 Signal Pin No.
Appendix RMT In and RMT Out (9-Pin D-Sub Connectors) 5 9 1 6 (external view; female on interface, male on cable) RMT In Pin No. Signal RMT Out Pin No. Signal 1 – 1 – 2 /TX_D_CON 2 /RX_C_CON 3 RX_D_CON 3 TX_C_CON 4 GND 4 GND 5 – 5 – 6 GND 6 GND 7 TX_D_CON 7 RX_C_CON 8 /RX_D_CON 8 /TX_C_CON 9 – 9 – 1 2 3 4 For RS-422 control DVS systems support the standard industrial 9-pin protocol.
ProntoXway Hardware Guide A.6 Packing Instructions The following describes the best way to pack a DVS system. Keep the original packing and use it in case of transportation. Otherwise the warranty will be void. In any other case, if you do not have the original packing anymore, use a similar structured packing for transportation. DVS cannot be held liable for damages due to transportation. Fragile. Avoid shocks or vibrations. For longer distances use a lifting truck. Keep dry.
Appendix Figure 3: Figure 4: Box A Box B 1 Box B 2 Figure 5: a) 3 b) 4 5 Box B Box B A I c) Box B A-13
ProntoXway Hardware Guide A.7 Conformity Declarations The ProntoXway has been tested according to the applying national and international directives and regulations. The following states further information about the compliances and conformities. A.7.1 RoHS Compliance The EU directive 2002/95/EC ’Restriction of Hazardous Substances (RoHS)’ prohibits the use of certain substances in electrical and electronic equipment. The ProntoXway devices are manufactured in compliance with this directive. A.7.
Appendix A.7.3 FCC Compliance Statement DVS Digital Video Systems AG herewith declares that the following equipment has been tested according to the applying valid FCC regulations: – ProntoXway FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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I Index Numerics 25-pin D-Sub connector pin-out .... A-10 4K ................................................ 1-2 9-pin D-Sub connector pin-out RMT In ..................................A-11 RMT Out ...............................A-11 A-C accessing the hard disk array ........... 2-6 activity of hard disks ........ 2-3, 2-5, 2-9 alarm .................................... 2-5, A-2 fan ........................................ 5-10 hard disk failure ................ 5-3, A-3 LED ...............
ProntoXway Hardware Guide disk recorder .................................. 1-1 disk set (RAID) ............................... 5-2 dual link .......... 2-11, 2-14, 2-17, 2-18 DVD drive ..............................2-4, 2-9 eject ........................................ 2-9 emergency eject ....................... 2-9 tray ......................................... 2-9 DVI ............................................. 2-17 DVI connector ............................. 2-17 pin-out .............................
Index Dual-Link SDI & 1080p/50/60 ... 1-2 FC/SAN ................................... 1-2 InfiniBand ................................ 1-2 Raster ...................................... 1-2 Special Raster Formats ............... 1-2 Teletext VBI 335 ....................... 1-2 Variframe ................................ 1-2 overheating ................................... A-3 overview ....................................... 2-1 chapters .................................. 1-3 connectors .........................
ProntoXway Hardware Guide technical data ................................A-4 dimensions ...............................A-5 general ....................................A-4 transportation ...................... 1-6, A-12 tray (DVD drive) ............................. 2-9 troubleshooting ..............................A-2 typographical conventions ............... 1-4 I-4 U-Z USB connectors .................... 2-5, 2-15 video channel ................ 1-1, 2-2, 2-17 audio .............................
