User`s guide

DVDO Matrix
6
6x2 4K Ultra HD HDMI Matrix Switcher
DVDO Matrix
6
20 A.04
• If all front panel lights flash when powering up the unit, you have inadvertentaly loaded the incorrect
firmware (for instance attempting to load Quick6 firmware)
Serial Control
The serial port allows an external home automation system to control Matrix
6
. All menu and remote
commands are available as well as a series of queries to determine the status of Matrix
6
. Contact
[e-mail] for implementation assistance.
Troubleshooting:
Issue:
Possible Resolution:
Matrix
6
or other
sources turn off
unexpectedly,
Matrix
6
or sources
power down when
TV is turned off
This is caused by CEC commands from the TV instructing other devices to power
down when it is switched off. If this is undesired behavior, uncheck the “CEC Enable”
box in the advanced settings menu on Matrix
6
. This essentially tells Matrix
6
to ignore
CEC commands. They will still be passed through Matrix
6
to the sources.
Blu-ray pauses
when a different
input on Matrix
6
is
selected
This is caused by CEC commands from Matrix
6
instructing other devices to power
down or pause when switched. If this is undesired behavior, uncheck the “CEC
Enable” box in the advanced settings menu on Matrix
6
. This essentially tells Matrix
6
to ignore CEC commands. They can still be passed through Matrix
6
however to the
sources.
Slow response from
Matrix
6
Uncheck the “CEC Enable” box in the advanced settings menu of Matrix
6
. Excessive
CEC commands can cause unexpected behavior.