Specifications

WARRANTY
1. You’re Airoheat and its components are covered by a 1 year warranty against defective
factory parts or workmanship from the date your Airoheat is installed. If the date of
installation is unknown, the warranty commences 1 month after the date of manufacture
(which can be found on the serial plate on the Airoheat)
2. This warranty is for normal use of the Airoheat and covers the repair and/or replacement
of any failed component in the Airoheat. Under this warranty Dux will repair or replace the
component or Airoheat free of charge (except for certain transport or travelling time costs
which may be payable by the owner under clause 9 below). The decision to repair or
replace the component or Airoheat will be entirely at the discretion of Dux.
3. The warranty only applies to defects in the Airoheat which have arisen solely due to faulty
materials or workmanship, including correct installation / system selection.
5 Year Tank Replacement Guarantee.
4. If an inner cylinder fails on a Airoheat, within a further 4 years after the end of the 1 year
warranty period, Dux will provide a free replacement Airoheat at the nearest approved
Dux agent or Dux office to the owners home. Under this replacement guarantee, the
transport, installation and labour costs of delivering the replacement Airoheat and
removing and replacing the existing Airoheat with the replacement Airoheat unit will be
the responsibility of the owner of the existing hot water unit.
SCOPE OF WARRANTY AND GUARANTEE
5. The warranty and replacement guarantee do not apply if the Airoheat is stored,
transported and installed in a horizontal position. The Airoheat MUST be stored,
transported and installed in a vertical position
6. The warranty and replacement guarantee do not apply to any defects or damage not due
to faulty factory parts or workmanship, installation / system selection, including but not
limited to defects or damage caused by or resulting from:-
a. accidental damage, abuse, misuse, maltreatment, abnormal stress or strain,
harsh or adverse water conditions, contamination or corrosion from particles in
the water supply, excessive water pressure, over temperature or neglect of any
kind to the Airoheat or components.
b. alteration or repair of the Airoheat other than by an approved Dux agent or a
Technician of a gas or electricity utility approved by Dux.
c. attachment of any parts or accessories other than those manufactured or
approved by Dux.
d. faulty or improper installation of the Airoheat, including installation otherwise than
in accordance with the instructions contained in the owner’s manual supplied by
Dux.
e. Where cold water temperature and pressure relief valve, expansion valve, check
valve and strainer is not fitted in areas where mains pressure is likely to exceed
1200 kPa.
f. Freeze damage systems when installed in freeze prone areas.
7. The warranty only applies to the Airoheat or components in the Airoheat and does not
cover any plumbing or associated parts, including but not limited to, pressure limiting
valves, stop cocks, non return valves, electrical switches, pumps or fuses, supplied by
any person installing the hot water unit
8. Where an Airoheat or a component in the Airoheat is replaced by Dux, the balance of any
original warranty or replacement guarantee period will remain effective. The replacement
part or Airoheat unit does not carry any additional warranty or replacement guarantee.
Part No: H3023 20 of 22
Version: 10155A