Warranty

WARRANTY LIMITATIONS
Warranty does not cover the following:
• Damage to product due to misuse, abuse, or acts of nature.
• Commercial, contract, rental, institutional or other non-residential use.
• Normal wear and tear effects on pillows and cushions.
• Damage due to unauthorized repairs, alterations, or improper assembly.
DuroGreen is not responsible for incidental or consequential damages, loss of time, usage,
or money and our responsibility shall not exceed the value of the replacement product.
We will repair or replace, any product determined by our Customer Service Department to
contain manufacturing defects.
No cash refunds will be made. Shipping and handling is not covered by this warranty.
DuroGreen makes no other warranties, expressed or implied.
WARRANTY CLAIM PROCESS
• To make warranty claims, or for problems and comments please contact our
Customer Service Department.
• A photocopy of dated proof of purchase, photograph of damaged product,
manufacturer item number, purchaser name, phone number, address and
explanation of the problem should accompany any warranty request.