Warranty Guide
800 USG.4YOU
800 (874-4968)
usg.com
Manufactured by
United States Gypsum Company
550 West Adams Street
Chicago, IL 60661
CB407EG-USA-ENG/rev.2-19
© 2019 USG Corporation and/or
its aliates. All rights reserved.
Printed in USA
To make a claim under this limited warranty, you must give USG written notice of your warranty
claim no later than 30 days from the date the claimed product problem or defect was discovered
or by reasonable inspection should have been discovered, and before undertaking any permanent
repair. In addition, no claim may be brought more than 30 days after the end of the warranty
period regardless of the date of discovery of the alleged problem or defect. Your written warranty
claim should include a brief description of the problem, photographs if available, and any sales
receipts, invoices, or other information indicating the date of purchase and installation. Please send
this information to: United States Gypsum Company, Product Marketing Department, Performance
Materials, 550 West Adams Street, Chicago, IL 60661. The owner must allow USG's agent to access
the part of the building where the product is installed to inspect the product. The original invoice
may be required to establish that the warranty period has not lapsed.
For copies of the applicable product literature, please call 800 USG.4YOU (874-4968) or
visit usg.com.
• USG undertakes no responsibility for the quality of the product except as provided above
in this Warranty. In other words, USG DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES
OF MERCHANTABILITY.
• USG assumes no responsibility that the product will be fit for any particular purpose for
which you may be buying this product, except as provided above in this Warranty. In other
words, USG DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE. If applicable consumer laws do not allow this limitation to apply to
you, then any implied warranties required under such laws are limited to the shortest period
permitted under such laws.
• USG will not be responsible under this Warranty for any incidental, special, indirect or
consequential damages resulting from a defect in the product.
• This Warranty will be the exclusive remedy for all persons entitled to warranty coverage as
described above. No other remedy shall be applicable.
• Some jurisdictions limit or do not allow the disclaimer of certain remedies or the exclusion
of incidental or consequential damages, so the exclusions and limitations of remedies and
damages in this section may not apply to you.
This warranty applies to products manufactured by United States Gypsum Company or USG Interiors,
LLC that are used in the United States. For the application of this warranty to products used outside
the United States, please see https://www.usg.com/warranty.
HOW DO I GET SERVICE?
DISCLAIMER OF OTHER WARRANTIES;
LIMITATIONS OF DAMAGES;
EFFECT OF STATE LAW
DOES THIS WARRANTY APPLY
OUTSIDE THE U.S.?
TRADEMARKS
The trademarks USG, DUROCK, EDGEGUARD,
IT’S YOUR WORLD. BUILD IT., the USG logo,
the design elements and colors, and related marks
are trademarks of USG Corporation or its aliates.