Operation Manual
Troubleshooting
Operating Instructions 911-210 - 01.0 - 11/2015 109
2356 Stroke position stepper motor over-
temperature
• Transport system not moving freely
• Stepper motor defective
• Controller defective
• Correct the cause of not moving
freely
• Replace the stepper motor
• Replace the controller
Machine controller
3100 Machine control voltage
• Short-term mains voltage dropout • Check the mains voltage
3102 Machine voltage in sewing motor inter-
mediate circuit
• Short-term mains voltage dropout • Check the mains voltage
3103 Machine voltage in stepper motor
intermediate circuit
• Short-term mains voltage dropout • Check the mains voltage
3107 Machine temperature
• Ventilation openings closed
• Ventilation grill dirty
• Clean the ventilation grill
• Check the ventilation openings
3109 Safe Stop is switched on Switch off Safe Stop
3121 Compressed air is missing or insuffi-
cient
Turn on the compressed air, stabilize
3123 Oil sensor active Topping up with oil
3210 Broken thread Re-thread the thread
3215 Bobbin empty (remaining thread
counter)
Insert a full bobbin
3220 Bobbin empty (remaining thread
counter)
Insert a full bobbin
3500 Error in calculating the contour data • Reload the contour data
• Check the contour data
3501 Target position of the XY clamps out-
side the motion limits
Adjust the contour data
3502 Target position of the XY clamps within
the “forbidden areas”
Adjust the contour data
3721
3722
Internal error • Switch the machine off and on again
• Software update
• Notify DA Service
4201 Internal CF card defective • Switch the machine off and on again
• Retrofit/replace controller
5301 Program cannot be sewn Copy program to DAC
Code Description Troubleshooting










