Operation Manual

Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016128
2471 Error • Watchdog • Switch the machine off and on
again
• Performing a software update
• Contact Customer Service
2472 Error Stepper motor overvoltage:
• Stepper motor card defective
• Replace the controller
2473 Error U-axis stepper motor over cur-
rent error
• Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impe
dance to
PE)
• Replace the encoder
• Replace the stepper motor
• Replace the controller
2474 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
2475 Error Magnet wheel search • Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impe
dance to
PE)
• Replace the encoder
• Replace the stepper motor
• Replace the controller
2477 Error Stepper motor overload (I²T) • Remove the cause of the stiff
movement o
r blockage
• Replace the stepper motor
• Replace the controller
2478 Error Encoder error • Check the connection of the
encoder
cable and replace, if
necessary
• Replace the controller
2479 Error Current sensor:
• Stepper motor card defective
• Controller defective
• Replace the controller
Code Type Possible causes Remedial action