Operation Manual
Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016126
2379 Error Current sensor:
• Stepper motor card defective
• Controller defective
• Replace the controller
2380 Error Direction of rotation • Replace the encoder
• Check plug assignment and
change, if necessar
y
• Check wiring in machine distribu-
tor and change it, if necessary
• Test stepper motor phases and
c
heck for correct value
2381 Error Error in the reference run • Replace the reference switch
2382 Error Stepper motor current error • Remove the blockage
• Check the encoder cable and
r
eplace, if necessary
• Replace the stepper motor
2383 Error Stepper motor overcurrent • Replace the sewing motor cable
• Replace the stepper motor
• Replace the controller
2384 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
2385 Error Stepper motor insulation error • Check motor phase and PE for
low-
impedance connection
• Replace the encoder
• Replace the stepper motor
2386 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
2387 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
2388 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
Code Type Possible causes Remedial action










