Operation Manual

Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016 125
2356 Error Z-axis stepper motor:
• Stepper motor not moving
fr
eely
• Stepper motor defective
• Controller defective
• Correct the cause of not moving
fr
eely
• Replace the stepper motor
• Replace the controller
2362 Error Z-axis stepper motor disturbance
(ID
MA auto increment)
• Switch the machine off and on
again
2371 Error Watchdog • Switch the machine off and on
aga
in
• Performing a software update
• Contact Customer Service
2372 Error Stepper motor overvoltage:
• Stepper motor card defective
• Replace the controller
2373 Error Z-axis stepper motor error • Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impe
dance to
PE)
• Replace the encoder
• Replace the stepper motor
• Replace the controller
2374 Error Software error • Perform reset
• Performing a software update
• Contact Customer Service
2375 Error Magnet wheel search • Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impe
dance to
PE)
• Replace the encoder
• Replace the stepper motor
• Replace the controller
2377 Error Stepper motor overload (I²T) • Remove the cause of the stiff
movement o
r blockage
• Replace the stepper motor
• Replace the controller
2378 Error Encoder error • Check the connection of the
encoder
cable and replace, if
necessary
• Replace the controller
Code Type Possible causes Remedial action