Operation Manual
Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016116
Table of software messages
Code Type Possible causes Remedial action
1000 Error Sewing motor error:
• Encoder plug
(Sub-D, 9-pin) not connected
or defective
• Encoder defective
• Check the connection of the
encoder
cable and replace, if
necessary
1001 Error Sewing motor error:
• Sewing motor plug not
connected or defective
• Check the connection of the
sewing motor cable
• Test sewing motor phases
(R = 2.8Ω, high impe
dance to
PE)
• Replace the encoder
• Replace the sewing motor
• Replace the controller
1002 Error Sewing motor insulation error • Check motor phase and PE for
low-
impedance connection
• Replace the encoder
• Replace the sewing motor
1004 Error Sewing motor error:
• Incorrect direction of rotation
• Replace the encoder
• Check plug assignment and
change, if necessar
y
• Check wiring in machine distribu-
tor and change it, if necessary
• Test motor phases and check for
cor
rect value
1005 Error Sewing motor current error:
• Sewing motor blocked
• Encoder cable not
connected or defective
• Encoder defective
• Remove the blockage
• Check the encoder cable and
r
eplace, if necessary
• Replace the sewing motor
1006 Error Sewing motor error:
• Max. speed exceeded
• Sewing motor cable defective
• Sewing motor defective
• Switch the machine off and
on again
• Replace the encoder
• Perform reset
• Replace the sewing motor
• Contact customer service
1007 Error Error in the reference run • Replace the encoder
• Eliminate stiff movement in the
machine










