User`s guide

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Other Troubleshooting Tips
Q: When printing, only part of the contents were printed.
- Check if label or ribbon is stuck on the thermal print head.
- Check if application software has errors.
- Check if start position setting has errors.
- Check if ribbon has wrinkles.
- Check if power supply is correct.
- Check driver setting.
Q: When printing, part of the label was not printed completely.
- Check if thermal print head is stained or dusty.
- Check the quality of the vinyl supply and ribbon.
- Check print head alignment.
Q: Printout not in desired position.
- Check if sensor is covered by paper or dust.
- Check if liner is suitable for use. Contact DuraLabel for more information.
- Check if label roll edge is aligned with label width guide.
- Check calibration.
Q: When printing, page skipping occurs.
- Check if error occurs on label height setting.
- Check if sensor is covered by dust.
- Check calibration.
Q: Unclear printout.
- Check print darkness setting.
- Check if thermal print head is covered with glue or stain.
Q: When using cutter, label would not feed, or abnormal cutting occurs.
- Check if cutter is installed properly.
- Check if platen roller is sticky.
Q: Slow USB recognition.
- To optimize USB recognition speed Select Programs then System then Improve USB
recognition speed under Preferences. You will need to reboot your Toro.
Q: Poor touch screen calibration.
- Select Control Panel in the Programs menu in the Toro toolbar. Then select Touch
Calibration. Follow the instructions by selecting the X in each screen corner until
it beeps.