Specifications

6. Troubleshooting

This section provides possible solutions to common printing, operating, and LED

status problems you may encounter.

6.1 LED Status

LED Status / Color Printer Status Solution Number

Off Off 1

Solid Green On 2

Blinking Green Pause 3

Blinking Red Stopped 4

1. No power.

 Turn on the power switch.

 Check if the green LED is lit on power supply. If it is not lit, the power

supply is broken.

 Check both power connection from the power cord to the power supply

and from the power supply to the printer power jack.

2. The printer is on and ready to use.

 No action necessary.

3. The printer is paused.

 Press the feed button to resume printing.

4. The out of label or ribbon or the printer setting is not correct

Out of label or ribbon

 Load a roll of label stock as instructed in Loading the Label Stock,

(Section 3.3) then press the feed button to resume printing. 

 Load a roll of ribbon as instructed in Loading the Ribbon, (Section 3.2)

then press the feed button to resume printing.

Printer setting is not correct



 Initialize the printer by following the instructions in “Power on Utility”.