User`s guide

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800.788.5572 DuraLabel.com
TROUBLESHOOTING
12.10 Printer Cuts Labels Off-Center or into the Next Label
POSSIBLE CAUSE: Feed Offset is not on correct setting.
Solution: Adjust Feed Offset to proper setting.
Adjust Feed Offset to a setting where printer cuts die-cut
or B Mark labels correctly. The 0 default setting works
best for most label supply.
Die-cut and B Mark labels cut correctly (l) … and cut off-center (r)
FIGURE 1 Ribbon wrinkled
POSSIBLE CAUSE: Media sensor is
reading B Mark label content.
Solution: Move media sensor to edge
of the supply, away from any printed
content, but still positioned under the
supply.
12.11 Wrinkles Appear on Half of Label
POSSIBLE CAUSE: The ribbon wrinkles due to
uneven print head pressure.
Solution: Set the adjustable pressure knobs.
Increasing the pressure sometimes
helps reduce unprinted specks, as well.
If your B Mark labels are printing off-center, align the media
sensor under supply but away from any printed content.