User`s guide

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TROUBLESHOOTING
POSSIBLE CAUSE: You may be using pre-printed labels with gaps your
printer doesn’t see.
Solution: Follow these steps:
A. Ensure the Stock tab is set to Labels with Gaps.
B. Open the printer cover.
C. Ensure label guides are closed around label supply.
D. Check that Media Sensor Bar is positioned properly. Refer to
Section 6.2.3, Media Sensor Adjustment for Die-Cut Labels
with Headers.
E. Calibrate label supply:
a. Press the Menu button.
b. Select Setup.
c. Select Sensor.
d. Select Calibration.
e. Select Gap Mode.
f. Select Automatic.
g. Follow directions in Section 6.2.2, Driver Settings.
F. Close printer cover.
G. Try printing again, with printer set to Labels with Gaps.
12.8 Receive a “No Ribbon” Error Message
POSSIBLE CAUSE: Ribbon is loaded incorrectly.
Solution: Refer to Section 4.5, Loading Ribbon, in this Guide.
12.9 Receive a “No Paper” or “Paper Jam” Error Message
POSSIBLE CAUSE: Vinyl is loaded incorrectly.
Solution: Follow these steps:
A. Ensure vinyl is loaded correctly.
B. Initialize printer, recalibrate, and try printing again.
C. To initialize, press Menu, then select Initialization. When
asked Yes or No press Initialize one more time to initialize
the printer. Recalibrate per instructions in Section 6.2.1 for
die-cut label supply, or Section 6.3.1 for B Mark label supply.
D. Call Graphic Products if printing issue persists.