User`s guide

42
DuraLabel.com 800.788.5572
TROUBLESHOOTING
12.3 Fading of Text/Graphics Occurs During Printing
POSSIBLE CAUSE: The darkness is set too low.
Solution: Increase the darkness.
POSSIBLE CAUSE: The print speed is set too high.
Solution: Decrease the print speed (see Section
6.5, Adjusting Print Speed).
12.4 Hash Marks Appear Throughout Printing
POSSIBLE CAUSE: The darkness is set too high.
Solution: Decrease the darkness.
POSSIBLE CAUSE: The print speed is set too low.
Solution: Adjust the darkness setting. If this
does not eliminate or satisfactorily reduce the
hash marks, increase the print speed (see
Section 6.5, Adjusting Print Speed).
12. Troubleshooting
The following solutions address some of the most common printing challenges.
Please call Graphic Products for free customer support.
12.1 Speckles Appear Throughout Label
POSSIBLE CAUSE: Supply has not been stored
properly and dirt has contaminated the supply.
Solution: Replace the label supply if the
problem persists after the first few prints.
Store supplies in a dust-free environment.
12.2 Solid Printed Line Appears Across Entire Label
POSSIBLE CAUSE: Print head is damaged.
Solution: Contact customer service at
800.788.5572.
FIGURE 1 Dirty vinyl supply
FIGURE 2 Bad print head
FIGURE 3 Incorrect print settings
FIGURE 4 Incorrect print settings