Full Product Manual

polishedpro | 5.2mm Rigid Core
DuraDecor | P: (855) 700 - 5666 | [e-mail] | duradecor.com | revised on 06.23.23 | Page 14
4. Slip Resistance Warning
Walking is an enormously complex activity involving many
muscles, bones and nerves, as well as kinesthetic sensory
information. There are several signicant factors that
directly aect slip resistance properties, such as the type,
texture and surface structure of oor covering, surface
contaminates, type of shoe soles and the walker’s weight,
age, gait, tness level, awareness, and vision. There are
no published requirements or acceptable limits for Static
Coecient of Friction (SCOF) or Dynamic Coecient
of Friction (DCOF) values within the resilient ooring
industry, though there may be for other ooring types.
While independent test results are available, that does not
purport to address any safety concerns of slip resistance,
the accuracy of all test methods, safety thresholds, or the
measuring apparatus’ (tribometers). This includes factors
outside of the reasonable control of the Manufacturer, such
as Product maintenance. No warranty for any slip resistance
properties can be provided.
Note: Walking on any vinyl oor covering in socks or similar
is not recommended, especially on stairs.
5. Warranty Claims
If, within the applicable warranty period identied in
Article 2.1 and 2.2, the Customer discovers any problems
or defects in the Product that may be covered by this
Limited Warranty, the Customer must notify the distributor
or the Manufacturer directly at 1-(855) 700 - 5666 or
[e-mail]. All claims must include a
completed claim form, along with any associated photos,
invoices, pre-installation testing reports and all independent
inspection reports conducted after problems or defects are
observed or suspected.
All claims must include a completed claim form, along with
any associated photos, invoices, pre-installation testing
reports and all independent inspection reports conducted
after problems or defects are observed or suspected. Attic
stock may be required to verify the validity of product
claims. Failure to provide attic stock could lead to product
claims being declined, especially in the event that third-
party products, such as but not limited to adhesives,
accessories and underlayments, are used in conjunction
with The Product.
If Manufacturer determines that the Product is covered by
this Limited Warranty, then Manufacturer shall, at its sole
option, replace the nonconforming Product or refund the
appropriate percentage of the purchase price and labor
cost paid for each defective Product for the aected area,
per the associated pro-rated schedule. No warranty claims
will be processed if received more than thirty (30) days
after the applicable warranty period has ended.
Manufacturer or its designated representative shall have the
right to examine the Product and the ooring, including the
right to test the ooring and/or substrate at the installation
site, with respect to any Product that is the subject of a
warranty claim. Any removal of installed Product prior
to such examination will void any and all warranties.
Manufacturer may require additional testing or verication
of any tests conducted or obtained by the Customer.
6. Warranty Disclaimer
The warranties set forth herein are exclusive and in lieu
of all other warranties or representations, express or
implied, arising by law or custom, including the implied
warranties of merchantability and tness for a particular
purpose. No agent, sales representative, dealer,
distributor, contractor, installer, architect or designer
has the authority to increase or alter seller’s obligations
under this warranty. This Limited Warranty does give
you specic legal rights; you may also have other rights,
which may vary from state to state.
7. Limitation of Liability
The aggregate cumulative total liability of Manufacturer
hereunder, whether for breach of warranty or contract,
indemnication, tort (including negligence), or otherwise,
shall not exceed the original purchase price of the
nonconforming Product. Manufacturer assumes no
liability for labor costs in the installation or replacement
of any Product with visible and obvious (> 0.5-inch)
defects. In no event shall Manufacturer be liable to
Customer or any other person for loss of revenue, prot
or any consequential, incidental, exemplary or punitive
damages directly or indirectly arising from the use of the
Product, from breach of any warranty or from any other
cause, whether or not Manufacturer has been informed of
the possibility of such damages.
Product Warranty