Full Product Manual

classychic | Rigid Core
DuraDecor | P: (855) 700 - 5666 | [e-mail] | duradecor.com | revised on 06.23.23 | Page 13
Residential
Labor Coverage:
Light Commercial
Labor Coverage:
≤ 1-year: 100% ≤ 1-year: 100%
≤ 5-years: 60% ≤ 3-years: 50%
≤ 10-years: 40% ≤ 5-years: 0%
≤ 20-years: 20%
> 20-years: 0%
2.5. Waterproof Warranty: The Product will not be
materially impaired when exposed to wet or damp
cleaning, surface spills and/or tracked in water for the
length of the Wear Warranty. This does not include
water emergencies.
2.6. Petproof Warranty: The Product surface coating
provides scratch and stain resistance (such as feces,
urine and/or vomit) from domestic household pets,
such as cats and dogs, provided that pet claws are
routinely cut and led.
3. Warranty Exclusions
This Limited Warranty does not apply to nor cover
nonconformities that are caused by, result from or arise in
connection with any of the following conditions:
• Non-Compliance with applicable Product
requirements and technical data. Any Product that has
been subjected to site conditions, substrate conditions,
installation methods, maintenance procedures and/
or conditions of use that are not in strict conformity
with the associated Technical Data Sheets, Installation
Instructions, Maintenance Documents and any other
relevant technical documents.
• Non-Compliance with applicable industry guidelines.
Substrate preparation must be performed in
accordance with all related ACI, ASTM, NWFA and RFCI
guidelines.
• Installation of Product with unapproved installation
materials, methods or tools, including but not limited to
the recommended underlayment type, repair products
and all accessories.
• Joint failure, cracking, warping, delamination, curling,
or other phenomena caused by excessive heat sources,
such as prolonged direct sunlight, radiators, self-
cleaning ovens and high-heat equipment.
• Fading or discoloration of the surface due to excessive
UV/IR exposure.
• Stains from tracked carpet dyes, fertilizers, coal, tar,
driveway sealers, oil, permanent markers, or other
such contaminates.
• Restriction of the natural expansion and contraction of
the ooring by any means.
• Substrate failure, movement or imperfections, including
improper atness or damage.
• Heavy static loads (>500 lbs. or > 250 PSI) and heavy
point loads, such as foot trac with stiletto heels,
spikes or skates, dropped items, improper oor
protectors and furniture feet/rests or oor protection
and furniture feet/rests that do not make adequate at
contact with the oor covering.
• Heavy rolling loads (> 250 PSI), such as electric
wheelchairs, hospital beds and rolling loads with metal
wheels, hard H-type wheels or any other wheel types
that do not make adequate at contact with the oor
covering.
• Damage, deformation or excessive wear caused by
rolling chair trac in areas that are not protected with a
polycarbonate resilient ooring chair mat.
• All damage caused by mechanical issues, intentional
abuse, misuse, negligence, structural damage, seismic
activity, ooding, res, and other emergencies, natural
disasters or any circumstances beyond the reasonable
control of the Manufacturer.
• All resulting health issues or property damage resulting
from organic growth resulting from all types of water
trapped beneath the oor covering and the latent
organic material found within it, which may sponsor
organic growth, such as mold, mildew, and fungi.
• Normal shade, color, gloss/sheen, or embossing
texture variation, including variations between installed
ooring and physical ooring samples or printed
marketing materials.
• Excessive wear caused by improper maintenance, dirt,
grit, and/or abrasive debris.
• Excessive moisture and alkalinity from the suboor or
substrate.
• Excessive topical water caused by broken or leaking
plumbing, structural leaks, sink overow, ooding,
weather conditions and other water emergencies.
• Installations removed or replaced prior to inspection by
an authorized DuraDecor representative.
4. Slip Resistance Warning
Walking is an enormously complex activity involving many
muscles, bones and nerves, as well as kinesthetic sensory
information. There are several signicant factors that
directly aect slip resistance properties, such as the type,
texture and surface structure of oor covering, surface
contaminates, type of shoe soles and the walker’s weight,
age, gait, tness level, awareness, and vision. There are
no published requirements or acceptable limits for Static
Coecient of Friction (SCOF) or Dynamic Coecient
of Friction (DCOF) values within the resilient ooring
industry, though there may be for other ooring types.
Product Warranty