Technical data

SUPPORT
Despite our efforts to publish tutorial (e.g. on forums), operating manuals and videos (see “Help” tab
on zappiti.com), users may have some problems to properly achieve Zappiti™ setup with specific
settings. If you do, please notice paying help (hotline) is available by HD LAND. Please contact us for
details at [phone] or refer to following informative service file:
http://www.hdland.fr/lecteurs-multimedias/1681-forfait-formation-zappiti.html
Prerequisite
Before starting Zappiti™ on a Dune HD player, you first have to purchase Dune firmware update,
version 100413_1555 or later. Latest firmware can be found on: http://dune-hd.com/firmware. If
you own a Zappiti player, you can use Zappiti™ whatever firmware version you own, while we deeply
invite you to setup latest version. If you own no media player, you can use Zappiti™ on your Home
cinema computer too (Windows only) without any fee (except for optional plug-ins). Anyway, you
have to use either a Windows or MAC computer fitted with a virtual machine such as Parallels
Desktop or Bootcamp. An Internet connection on your computer is required too. Warning! To be
noticed that Zappiti™uses a lot of Internet connexion; hence, to properly perform Zappiti™, you first
have to quit any other internet applications, particularly P2P applications or other downloading files
services such as BitTorrent or Newsgroup which require too much bandwidth. If computer does not
comply with these conditions, deep slowdowns might occur during e.g. simultaneous scanning
process on lots of files.
Finally, the User folder and all of the sub-folders must be configured with « Read /Write » in
Windows .To make sure, click right on the User folder and select “Properties” option. In the
« General » thumbnail, the « Readonly » case must be unmarked. If not, unmark it and click
“apply”.Please wait until it ‘s done and click »OK » to shut the window.
Note to Dune HD /Zappiti Player users.
BEWARE! Zappiti™ will not be able to find access paths (means it will be unable to playback files) if
displaying of hidden files has been authorized on DuneHD or Zappiti player. You must deny access to
hidden files in either Dune HD or Zappiti player settings.
IMPORTANT! Files organization
Movies, TV shows and music files must be stored in three separate folders. Movies must be stored in
a “Movie” folder, TV shows in a “TV shows” folder and Music files in a “Music” folder. To help
settings process, we also highly recommend using only one “Movies” folder, whereas more than one
might be used. If either one or several “Movie” folder is used, while all files can be stored altogether,
you can also use sub-folders to separate them. Anyway, the use of sub-folders is not recommended.
Moreover, avoid naming your folders “_Movies”, “_TV shows” or “_Music”, because this _ character
is used in Zappiti access folder. Zappiti access folder uses this _ specific character so as to be
displayed in head of files list. This allows avoiding browsing lots of pages when hard drive is fully
loaded on root level with files or folders.